{"id":8755,"date":"2021-05-27T15:54:26","date_gmt":"2021-05-27T08:54:26","guid":{"rendered":"https:\/\/miraway-cetm.com\/?p=5375"},"modified":"2021-05-27T15:54:26","modified_gmt":"2021-05-27T08:54:26","slug":"voice-biometric-sinh-trac-hoc-giong-noi-la-gi","status":"publish","type":"post","link":"https:\/\/miraway.vn\/blog\/voice-biometric-sinh-trac-hoc-giong-noi-la-gi\/","title":{"rendered":"Voice Biometric – Sinh Tr\u1eafc H\u1ecdc Gi\u1ecdng N\u00f3i L\u00e0 G\u00ec?"},"content":{"rendered":"

Tr\u01b0\u1edbc \u0111\u00e2y c\u00e1c trung t\u00e2m d\u1ecbch v\u1ee5 x\u00e1c th\u1ef1c kh\u00e1ch h\u00e0ng b\u1eb1ng c\u00e1c d\u1eef li\u1ec7u c\u00e1 nh\u00e2n nh\u01b0 t\u00ean, ng\u00e0y sinh, th\u00f4ng tin \u0111\u0103ng nh\u1eadp, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i… nh\u01b0ng \u0111\u00f3 c\u00f3 ph\u1ea3i l\u00e0 gi\u1ea3i ph\u00e1p an to\u00e0n nh\u1ea5t kh\u00f4ng? L\u00e0m th\u1ebf n\u00e0o b\u1ea1n c\u00f3 th\u1ec3 x\u00e1c th\u1ef1c m\u1ed9t kh\u00e1ch h\u00e0ng qua \u0111i\u1ec7n tho\u1ea1i? C\u00e1ch t\u1ed1t nh\u1ea5t \u0111\u1ec3 c\u00e1c t\u1ed5 ch\u1ee9c b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u1ed3ng th\u1eddi mang l\u1ea1i tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng li\u1ec1n m\u1ea1ch l\u00e0 g\u00ec?<\/p>\n

\"\"<\/p>\n

X\u00e1c th\u1ef1c sinh tr\u1eafc h\u1ecdc gi\u1ecdng n\u00f3i l\u00e0 gi\u1ea3i ph\u00e1p h\u1eefu hi\u1ec7u cho c\u00e1c trung t\u00e2m d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng. N\u00f3 t\u0103ng t\u00ednh b\u1ea3o m\u1eadt cho kh\u00e1ch h\u00e0ng v\u00e0 mang l\u1ea1i tr\u1ea3i nghi\u1ec7m t\u1ed1t h\u01a1n cho h\u1ecd.<\/p>\n

Voice Biometric – X\u00e1c th\u1ef1c sinh tr\u1eafc h\u1ecdc b\u1eb1ng gi\u1ecdng n\u00f3i l\u00e0 g\u00ec?<\/strong><\/span><\/h2>\n

X\u00e1c th\u1ef1c gi\u1ecdng n\u00f3i l\u00e0 c\u00f4ng ngh\u1ec7 d\u1ef1a tr\u00ean vi\u1ec7c nh\u1eadn di\u1ec7n gi\u1ecdng n\u00f3i \u0111\u1ec3 x\u00e1c th\u1ef1c danh t\u00ednh c\u1ee7a m\u1ed9t ng\u01b0\u1eddi. C\u00e1c \u0111\u1eb7c \u0111i\u1ec3m v\u1eadt l\u00fd , c\u1ea3 ng\u1eef \u00e2m v\u00e0 h\u00ecnh th\u00e1i l\u00e0 \u0111\u1eb7c tr\u01b0ng c\u1ee7a m\u1ed7i c\u00e1 nh\u00e2n. Gi\u1ea3i ph\u00e1p x\u00e1c th\u1ef1c sinh tr\u1eafc h\u1ecdc gi\u1ecdng n\u00f3i r\u1ea5t hi\u1ec7u qu\u1ea3 v\u00e0 nhanh ch\u00f3ng trong vi\u1ec7c x\u1eed l\u00fd c\u00e1c m\u1eabu gi\u1ecdng n\u00f3i nh\u1eb1m t\u0103ng c\u01b0\u1eddng b\u1ea3o m\u1eadt d\u1eef li\u1ec7u.<\/p>\n

V\u1eady sinh tr\u1eafc h\u1ecdc nh\u1eadn di\u1ec7n gi\u1ecdng n\u00f3i ho\u1ea1t \u0111\u1ed9ng nh\u01b0 th\u1ebf n\u00e0o? \u0110\u1ec3 \u0111\u1ea3m b\u1ea3o t\u00ednh ch\u00ednh x\u00e1c c\u1ee7a h\u1ec7 th\u1ed1ng x\u00e1c th\u1ef1c sinh tr\u1eafc h\u1ecdc, giai \u0111o\u1ea1n ghi danh b\u1eb1ng gi\u1ecdng n\u00f3i l\u00e0 c\u1ea7n thi\u1ebft. Trong giai \u0111o\u1ea1n n\u00e0y c\u00e1c m\u1eabu gi\u1ecdng n\u00f3i sinh tr\u1eafc h\u1ecdc duy nh\u1ea5t c\u1ee7a m\u1ed9t ng\u01b0\u1eddi \u0111\u01b0\u1ee3c x\u1eed l\u00fd, l\u01b0u tr\u1eef d\u01b0\u1edbi d\u1ea1ng d\u1ea5u gi\u1ecdng n\u00f3i v\u00e0 \u0111\u01b0\u1ee3c b\u1ea3o m\u1eadt trong c\u01a1 s\u1edf d\u1eef li\u1ec7u. Nh\u1eefng th\u00f4ng tin n\u00e0y sau \u0111\u00f3 s\u1ebd cho ph\u00e9p h\u1ec7 th\u1ed1ng x\u00e1c nh\u1eadn v\u00e0 x\u00e1c \u0111\u1ecbnh danh t\u00ednh m\u1ed9t c\u00e1 nh\u00e2n.<\/p>\n

L\u1ee3i \u00edch c\u1ee7a Voice Biometric trong trung t\u00e2m d\u1ecbch v\u1ee5.<\/strong><\/span><\/h2>\n

1. Gi\u1ea3i ph\u00e1p x\u00e1c th\u1ef1c an to\u00e0n & b\u1ea3o m\u1eadt h\u01a1n.<\/strong><\/span><\/h3>\n

Gi\u1ea3i ph\u00e1p sinh tr\u1eafc h\u1ecdc gi\u1ecdng n\u00f3i l\u00e0 m\u1ed9t trong nh\u1eefng c\u00e1ch an to\u00e0n nh\u1ea5t \u0111\u1ec3 kh\u00e1ch h\u00e0ng t\u1ef1 x\u00e1c minh b\u1ea3o m\u1eadt. H\u1ecd kh\u00f4ng ph\u1ea3i chia s\u1ebb d\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh qua \u0111i\u1ec7n tho\u1ea1i, \u0111i\u1ec1n v\u00e0o bi\u1ec3u m\u1eabu tr\u1ef1c tuy\u1ebfn hay tr\u1ea3 l\u1ee3i m\u1ed9t lo\u1ea1t c\u00e2u h\u1ecfi b\u1ea3o m\u1eadt \u0111\u1ec3 \u0111\u01b0\u1ee3c x\u00e1c minh danh t\u00ednh. Kh\u00e1ch h\u00e0ng s\u1eed d\u1ee5ng x\u00e1c th\u1ef1c gi\u1ecdng n\u00f3i c\u0169ng c\u00f3 th\u1ec3 ch\u1eafc ch\u1eafn r\u1eb1ng d\u1eef li\u1ec7u thu th\u1eadp \u0111\u01b0\u1ee3c l\u00e0 an to\u00e0n v\u00e0 kh\u00f4ng d\u1ec5 b\u1ecb m\u1ea1o danh hay b\u1ecb c\u00e1c hacker t\u1ea5n c\u00f4ng.<\/p>\n

2. C\u1ea3i thi\u1ec7n s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng.<\/strong><\/span><\/h3>\n

M\u1ecdi c\u1ea3i ti\u1ebfn trong qu\u00e1 tr\u00ecnh t\u01b0\u01a1ng t\u00e1c c\u1ee7a kh\u00e1ch h\u00e0ng v\u1edbi trung t\u00e2m d\u1ecbch v\u1ee5 \u0111\u1ec1u gi\u00fap t\u0103ng \u0111\u00e1ng k\u1ec3 s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng. Thay v\u00ec ph\u1ea3i m\u1ea5t th\u1eddi gian \u0111\u1ec3 x\u00e1c minh danh t\u00ednh nh\u01b0 tr\u01b0\u1edbc th\u00ec gi\u1edd \u0111\u00e2y v\u1edbi vi\u1ec7c x\u00e1c th\u1ef1c gi\u1ecdng n\u00f3i kh\u00e1ch h\u00e0ng ch\u1ec9 c\u1ea7n m\u1ea5t v\u00e0i gi\u00e2y \u0111\u1ec3 ho\u00e0n th\u00e0nh m\u00e0 kh\u00f4ng c\u1ea7n ph\u1ea3i cung c\u1ea5p th\u00eam b\u1ea5t c\u1ee9 th\u00f4ng tin n\u00e0o \u0111\u1ec3 tr\u00e1nh vi\u1ec7c b\u1ecb \u0111\u00e1nh c\u1eafp d\u1eef li\u1ec7u.<\/p>\n

3. T\u0103ng c\u01b0\u1eddng tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng \u0111a k\u00eanh.<\/strong><\/span><\/h3>\n

M\u1ed9t gi\u1ea3i ph\u00e1p x\u00e1c th\u1ef1c duy nh\u1ea5t h\u1ed7 tr\u1ee3 t\u1ea5t c\u1ea3 c\u00e1c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a trung t\u00e2m cu\u1ed9c g\u1ecdi c\u00f3 th\u1ec3 lo\u1ea1i b\u1ecf nhi\u1ec1u quy tr\u00ecnh x\u00e1c th\u1ef1c tr\u01b0\u1edbc \u0111\u00e2y. Gi\u1ea3m th\u1eddi gian v\u00e0 quy tr\u00ecnh c\u00f3 ngh\u0129a l\u00e0 ti\u1ebft ki\u1ec7m \u0111\u00e1ng k\u1ec3 v\u1ec1 m\u1eb7t chi ph\u00ed. H\u01a1n n\u1eefa, c\u00f9ng m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p x\u00e1c th\u1ef1c \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng trong c\u00e1c k\u00eanh kh\u00e1c nhau s\u1ebd gi\u00fap c\u00e1c doanh nghi\u1ec7p cung c\u1ea5p tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng \u0111a k\u00eanh li\u1ec1n m\u1ea1ch.<\/p>\n

4. T\u0103ng s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng.<\/strong><\/span><\/h3>\n

Voice Biometric s\u1ebd gi\u00fap gi\u1ea3m th\u1eddi gian x\u00e1c th\u1ef1c c\u1ee7a kh\u00e1ch h\u00e0ng khi\u1ebfn th\u1eddi gian x\u1eed l\u00fd trung b\u00ecnh 1 cu\u1ed9c g\u1ecdi ng\u1eafn h\u01a1n, kh\u00e1ch h\u00e0ng \u00edt b\u1ef1c b\u1ed9i v\u00ec ph\u1ea3i ch\u1edd \u0111\u1ee3i l\u00e2u m\u00e0 ch\u01b0a \u0111\u1ebfn l\u01b0\u1ee3t t\u01b0 v\u1ea5n. Vi\u1ec7c n\u00e0y gi\u00fap cho c\u00f4ng vi\u1ec7c c\u1ee7a c\u00e1c nh\u00e2n vi\u00ean d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng tr\u1edf n\u00ean d\u1ec5 d\u00e0ng v\u00e0 \u00edt c\u0103ng th\u1eb3ng h\u01a1n.<\/p>\n

5. Gi\u1ea3m th\u1eddi gian x\u1eed l\u00fd trung b\u00ecnh m\u1ed9t cu\u1ed9c g\u1ecdi.<\/strong><\/span><\/h3>\n

Nh\u1edd r\u00fat ng\u1eafn th\u1eddi gian x\u00e1c minh, n\u00ean kh\u00e1ch h\u00e0ng s\u1ebd d\u1ec5 d\u00e0ng k\u1ebft n\u1ed1i v\u1edbi nh\u00e2n vi\u00ean d\u1ecbch v\u1ee5 m\u1ed9t c\u00e1ch nhanh ch\u00f3ng. Th\u1eddi gian x\u1eed l\u00fd trung b\u00ecnh m\u1ed9t cu\u1ed9c g\u1ecdi c\u0169ng \u0111\u01b0\u1ee3c r\u00fat ng\u1eafn \u0111\u00e1ng k\u1ec3. D\u1eef li\u1ec7u thu th\u1eadp \u0111\u01b0\u1ee3c \u0111\u00e3 ch\u1ec9 ra r\u1eb1ng c\u00e1c doanh nghi\u1ec7p c\u00f3 th\u1ec3 gi\u1ea3m th\u1eddi gian x\u1eed l\u00fd trung b\u00ecnh 1 cu\u1ed9c g\u1ecdi xu\u1ed1ng h\u01a1n 30 gi\u00e2y b\u1eb1ng c\u00e1ch x\u1eed d\u1ee5ng x\u00e1c th\u1ef1c sinh tr\u1eafc h\u1ecdc gi\u1ecdng n\u00f3i. \u0110i\u1ec1u n\u00e0y \u0111\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c th\u1eddi gian kh\u00e1ch h\u00e0ng ch\u1edd \u0111\u1ec3 \u0111\u01b0\u1ee3c chuy\u1ec3n nh\u00e2n vi\u00ean t\u01b0 v\u1ea5n c\u0169ng \u0111\u01b0\u1ee3c r\u00fat ng\u1eafn v\u00e0 doanh nghi\u1ec7p c\u00f3 th\u1ec3 ph\u1ee5c v\u1ee5 \u0111\u01b0\u1ee3c nhi\u1ec1u kh\u00e1ch h\u00e0ng h\u01a1n.<\/p>\n

6. C\u1ea3i thi\u1ec7n ROI.<\/strong><\/span><\/h3>\n

Voice Biometric c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t c\u1ee7a trung t\u00e2m cu\u1ed9c g\u1ecdi b\u1eb1ng c\u00e1ch r\u00fat ng\u1eafn th\u1eddi gian ch\u1edd \u0111\u1ee3i, th\u1eddi gian x\u1eed l\u00fd cu\u1ed9c g\u1ecdi. \u0110\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c ti\u1ebft ki\u1ec7m th\u1eddi gian cho nh\u00e2n vi\u00ean, ROI t\u0103ng v\u00e0 doanh thu ng\u00e0y c\u00e0ng t\u0103ng l\u00e0 h\u1ec7 qu\u1ea3 t\u1ef1 nhi\u00ean.<\/p>\n

Tr\u00ean th\u1ef1c t\u1ebf, nghi\u00ean c\u1ee9u \u0111\u00e3 ph\u00e1t hi\u1ec7n ra r\u1eb1ng c\u00f4ng ngh\u1ec7 sinh tr\u1eafc h\u1ecdc gi\u1ecdng n\u00f3i c\u00f3 th\u1ec3 ti\u1ebft ki\u1ec7m h\u00e0ng tri\u1ec7u \u0111\u00f4 la cho c\u00e1c c\u00f4ng ty t\u1eadn d\u1ee5ng c\u00e1c gi\u1ea3i ph\u00e1p n\u00e0y. Sinh tr\u1eafc h\u1ecdc gi\u1ecdng n\u00f3i c\u00f3 th\u1ec3 gi\u1ea3m 70-80% c\u00e1c b\u01b0\u1edbc v\u00e0 th\u1eddi gian li\u00ean quan \u0111\u1ebfn quy tr\u00ecnh x\u00e1c minh.<\/p>\n

K\u1ebft lu\u1eadn<\/strong><\/span><\/h2>\n

Voice Biometric l\u00e0 m\u1ed9t trong nh\u1eefng ph\u01b0\u01a1ng ph\u00e1p \u0111\u1ecbnh danh kh\u00e1ch h\u00e0ng an to\u00e0n v\u00e0 hi\u1ec7u qu\u1ea3 nh\u1ea5t gi\u00fap doanh nghi\u1ec7p, cung c\u1ea5p cho kh\u00e1ch h\u00e0ng tr\u1ea3i nghi\u1ec7m li\u1ec1n m\u1ea1ch v\u00e0 an to\u00e0n h\u01a1n.<\/p>\n

Xem th\u00eam b\u00e0i vi\u1ebft: 4 Ki\u1ec3u Digital Signage \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng nhi\u1ec1u nh\u1ea5t.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Tr\u01b0\u1edbc \u0111\u00e2y c\u00e1c trung t\u00e2m d\u1ecbch v\u1ee5 x\u00e1c th\u1ef1c kh\u00e1ch h\u00e0ng b\u1eb1ng c\u00e1c d\u1eef li\u1ec7u c\u00e1 nh\u00e2n nh\u01b0 t\u00ean, ng\u00e0y sinh, th\u00f4ng tin \u0111\u0103ng nh\u1eadp, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i… nh\u01b0ng \u0111\u00f3 c\u00f3 ph\u1ea3i l\u00e0 gi\u1ea3i ph\u00e1p an to\u00e0n nh\u1ea5t kh\u00f4ng? L\u00e0m th\u1ebf n\u00e0o b\u1ea1n c\u00f3 th\u1ec3 x\u00e1c th\u1ef1c m\u1ed9t kh\u00e1ch h\u00e0ng qua \u0111i\u1ec7n tho\u1ea1i? C\u00e1ch t\u1ed1t […]\n","protected":false},"author":1,"featured_media":8483,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"rank_math_lock_modified_date":false,"footnotes":""},"categories":[171],"tags":[],"class_list":["post-8755","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-voice-biometric"],"featured_image_url":"https:\/\/miraway.vn\/blog\/wp-content\/uploads\/2021\/05\/Voice-Biometric-1-1-1.jpg","_links":{"self":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/posts\/8755"}],"collection":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/comments?post=8755"}],"version-history":[{"count":0,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/posts\/8755\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/media\/8483"}],"wp:attachment":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/media?parent=8755"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/categories?post=8755"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/tags?post=8755"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}