{"id":8750,"date":"2021-04-28T10:14:32","date_gmt":"2021-04-28T10:14:32","guid":{"rendered":"https:\/\/miraway-cetm.com\/?p=5267"},"modified":"2021-04-28T10:14:32","modified_gmt":"2021-04-28T10:14:32","slug":"cach-toi-uu-form-khao-sat-khach-hang-tren-thiet-bi-di-dong","status":"publish","type":"post","link":"https:\/\/miraway.vn\/blog\/cach-toi-uu-form-khao-sat-khach-hang-tren-thiet-bi-di-dong\/","title":{"rendered":"C\u00e1ch T\u1ed1i \u01afu Form Kh\u1ea3o S\u00e1t Kh\u00e1ch H\u00e0ng Tr\u00ean Thi\u1ebft B\u1ecb Di \u0110\u1ed9ng"},"content":{"rendered":"

Ng\u00e0y nay ng\u01b0\u1eddi ti\u00eau d\u00f9ng s\u1eed d\u1ee5ng smartphone nh\u01b0 l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 ch\u00ednh \u0111\u1ec3 t\u00ecm hi\u1ec3u th\u00f4ng tin v\u00e0 gi\u1ea3i tr\u00ed. T\u1ea1i Th\u1ee7y \u0110i\u1ec3n, 74% d\u00e2n s\u1ed1 s\u1eed d\u1ee5ng smartphone. Trong khi \u0111\u00f3 \u1edf EU, 83% l\u01b0\u1ee3t truy c\u1eadp Internet \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n qua di \u0111\u1ed9ng \u0111\u1ed1i v\u1edbi nh\u1eefng ng\u01b0\u1eddi trong \u0111\u1ed9 tu\u1ed5i 25-54. \u1ede Vi\u1ec7t Nam c\u00f3 \u0111\u1ebfn 44.9 % d\u00e2n s\u1ed1 s\u1eed d\u1ee5ng smartphone (Theo b\u00e1o c\u00e1o Th\u1ecb tr\u01b0\u1eddng qu\u1ea3ng c\u00e1o s\u1ed1 Vi\u1ec7t Nam c\u1ee7a Adsota n\u0103m 2020).<\/p>\n

V\u00ec v\u1eady ng\u00e0y nay h\u1ea7u h\u1ebft c\u00e1c n\u1ed9i dung \u0111\u1ec1u ph\u1ea3i \u0111\u1ea3m b\u1ea3o th\u00e2n thi\u1ec7n v\u1edbi thi\u1ebft b\u1ecb di \u0111\u1ed9ng, v\u00e0 nh\u1eefng form kh\u1ea3o s\u00e1t kh\u00e1ch h\u00e0ng<\/a> c\u0169ng kh\u00f4ng ph\u1ea3i l\u00e0 ngo\u1ea1i l\u1ec7. C\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t tr\u00ean thi\u1ebft b\u1ecb di \u0111\u1ed9ng \u0111\u00e3 tr\u1edf n\u00ean ph\u1ed5 bi\u1ebfn nh\u01b0 m\u1ed9t ph\u01b0\u01a1ng ti\u1ec7n thu th\u1eadp ph\u1ea3n h\u1ed3i nhanh ch\u00f3ng.<\/p>\n

\"kh\u1ea3o<\/p>\n

Miraway<\/a> \u0111\u1ea3m b\u1ea3o r\u1eb1ng t\u1ea5t c\u1ea3 c\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t c\u00f3 th\u1ec3 tr\u00f4ng th\u00e2n thi\u1ec7n v\u00e0 \u0111\u1eb9p m\u1eaft tr\u00ean thi\u1ebft b\u1ecb di \u0111\u1ed9ng. Tuy nhi\u00ean ch\u00fang t\u00f4i mu\u1ed1n n\u00eau b\u1eadt 6 ph\u01b0\u01a1ng ph\u00e1p hay nh\u1ea5t \u0111\u1ec3 ch\u1ec9 cho b\u1ea1n c\u00e1ch t\u1ea1o m\u1ed9t cu\u1ed9c kh\u1ea3o s\u00e1t th\u1ef1c s\u1ef1 th\u00e2n thi\u1ec7n v\u1edbi thi\u1ebft b\u1ecb di \u0111\u1ed9ng s\u1ebd cung c\u1ea5p cho c\u00e1c doanh nghi\u1ec7p ph\u1ea3n h\u1ed3i k\u1ecbp th\u1eddi v\u00e0 \u0111\u1ea7y \u0111\u1ee7 h\u01a1n.<\/p>\n

1. C\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t tr\u00ean \u0111i\u1ec7n tho\u1ea1i c\u1ea7n \u0111\u1ea3m b\u1ea3o ng\u1eafn g\u1ecdn v\u00e0 \u0111\u01a1n gi\u1ea3n.<\/strong><\/span><\/h2>\n

L\u00fd t\u01b0\u1edfng nh\u1ea5t l\u00e0 ng\u01b0\u1eddi tr\u1ea3 l\u1eddi c\u00f3 th\u1ec3 ho\u00e0n th\u00e0nh kh\u1ea3o s\u00e1t \u0111\u00e1p \u1ee9ng tr\u00ean thi\u1ebft b\u1ecb di \u0111\u1ed9ng trong v\u00f2ng 2-3 ph\u00fat. Kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1ec3 qu\u00e1 10 ph\u00fat. H\u00e3y nh\u1edb r\u1eb1ng b\u1ea1n \u0111ang c\u1ea7n thu th\u1eadp nh\u1eefng th\u00f4ng tin chi ti\u1ebft c\u1ee5 th\u1ec3 \u0111\u1ec3 c\u00f3 th\u1ec3 nhanh ch\u00f3ng h\u00e0nh \u0111\u1ed9ng.<\/p>\n

2. Tr\u00e1nh nh\u1eefng c\u00e2u h\u1ecfi ma tr\u1eadn.<\/strong><\/span><\/h2>\n

C\u00e2u h\u1ecfi ma tr\u1eadn c\u00f3 hi\u1ec7u qu\u1ea3 cao trong vi\u1ec7c gi\u00fap ng\u01b0\u1eddi kh\u1ea3o s\u00e1t thu th\u1eadp d\u1eef li\u1ec7u \u0111a d\u1ea1ng v\u1ec1 m\u1ed9t ch\u1ee7 \u0111\u1ec1. Tuy nhi\u00ean ch\u00fang th\u01b0\u1eddng chi\u1ebfm r\u1ea5t nhi\u1ec1u kh\u00f4ng gian m\u00e0n h\u00ecnh v\u00e0 ti\u00eau t\u1ed1n th\u1eddi gian c\u1ee7a ng\u01b0\u1eddi tr\u1ea3 l\u1eddi. Nh\u1eefng c\u00e2u h\u1ecfi n\u00e0y ch\u1ec9 ho\u1ea1t \u0111\u1ed9ng t\u1ed1t tr\u00ean c\u00e1c thi\u1ebft b\u1ecb c\u00f3 m\u00e0n h\u00ecnh l\u1edbn ho\u1eb7c c\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t tr\u00ean gi\u1ea5y c\u00f2n v\u1edbi nh\u1eefng kh\u00e1ch h\u00e0ng tr\u1ea3 l\u1eddi qua thi\u1ebft b\u1ecb di \u0111\u1ed9ng ho\u00e0n to\u00e0n kh\u00f4ng ph\u00f9 h\u1ee3p.<\/p>\n

Thay v\u00ec s\u1eed d\u1ee5ng m\u1ed9t c\u00e2u h\u1ecfi ma tr\u1eadn, b\u1ea1n c\u00f3 th\u1ec3 chia ch\u00fang th\u00e0nh c\u00e1c ph\u1ea7n nh\u1ecf h\u01a1n v\u00e0 d\u1ec5 nh\u00ecn h\u01a1n tr\u00ean thi\u1ebft b\u1ecb di \u0111\u1ed9ng.<\/p>\n

3. Suy ngh\u0129 v\u1ec1 t\u1ed1c \u0111\u1ed9 t\u1ea3i form kh\u1ea3o s\u00e1t.<\/strong><\/span><\/h2>\n

H\u1ea1n ch\u1ebf t\u1ed1i \u0111a cu\u1ed9c kh\u1ea3o s\u00e1t tr\u00ean thi\u1ebft b\u1ecb di \u0111\u1ed9ng v\u1edbi nh\u1eefng h\u00ecnh \u1ea3nh l\u1edbn ho\u1eb7c li\u00ean k\u1ebft \u0111\u1ebfn video. M\u1eb7c d\u00f9 hi\u1ec7n gi\u1edd m\u1ea1ng wifi v\u00e0 4g \u0111ang \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng r\u1ed9ng r\u00e3i nh\u01b0ng m\u1ed9t video b\u1ecb gi\u1eadt do k\u1ebft n\u1ed1i k\u00e9m c\u00f3 th\u1ec3 khi\u1ebfn ng\u01b0\u1eddi tr\u1ea3 l\u1eddi m\u1ea5t ki\u00ean nh\u1eabn v\u00e0 t\u1eeb b\u1ecf cu\u1ed9c kh\u1ea3o s\u00e1t. H\u00e3y s\u1eed d\u1ee5ng h\u00ecnh \u1ea3nh, v\u00e0 n\u1ed9i dung c\u00f3 dung l\u01b0\u1ee3ng \u0111\u01b0\u1ee3c t\u1ed1i \u01b0u nh\u1ea5t.<\/p>\n

4. H\u1ea1n ch\u1ebf nh\u1eefng c\u00e2u h\u1ecfi m\u1edf.<\/strong><\/span><\/h2>\n

Ngay c\u1ea3 m\u1ed9t cu\u1ed9c kh\u1ea3o s\u00e1t ng\u1eafn g\u1ecdn, \u0111\u01b0\u1ee3c t\u1ed1i \u01b0u h\u00f3a cho thi\u1ebft b\u1ecb di \u0111\u1ed9ng c\u0169ng c\u00f3 th\u1ec3 tr\u1edf th\u00e0nh r\u1eafc r\u1ed1i cho ng\u01b0\u1eddi tr\u1ea3 l\u1eddi n\u1ebfu b\u1ea1n bao g\u1ed3m qu\u00e1 nhi\u1ec1u c\u00e2u h\u1ecfi m\u1edf d\u1ea1ng v\u0103n b\u1ea3n,<\/p>\n

C\u00e1c c\u00e2u tr\u1ea3 l\u1eddi m\u1edf th\u01b0\u1eddng cung c\u1ea5p nh\u1eefng th\u00f4ng tin chi ti\u1ebft quan tr\u1ecdng m\u00e0 kh\u00f4ng th\u1ec3 \u0111\u1ec1 c\u1eadp theo c\u00e1ch kh\u00e1c nh\u01b0 vi\u1ec7c kh\u1ea3o s\u00e1t nh\u1eefng t\u00ednh n\u0103ng m\u1edbi m\u00e0 kh\u00e1ch h\u00e0ng mu\u1ed1n c\u00f3 trong s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5.<\/p>\n

N\u1ebfu b\u1ea1n mu\u1ed1n c\u00f3 d\u1eef li\u1ec7u \u0111\u1ecbnh t\u00ednh v\u1ec1 c\u00e1ch c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m b\u1ea1n c\u00f3 th\u1ec3 th\u00eam 1,2 c\u00e2u tr\u1ea3 l\u1eddi m\u1edf d\u1ea1ng v\u0103n b\u1ea3n nh\u01b0ng \u0111\u1eebng qu\u00e1 l\u1ea1m d\u1ee5ng n\u00f3.<\/p>\n

5. L\u1ef1a ch\u1ecdn th\u1eddi \u0111i\u1ec3m g\u1eedi kh\u1ea3o s\u00e1t<\/strong><\/span><\/h2>\n

Th\u1eddi \u0111i\u1ec3m l\u00fd t\u01b0\u1edfng \u0111\u1ec3 li\u00ean h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng b\u1eb1ng m\u1ed9t cu\u1ed9c kh\u1ea3o s\u00e1t di \u0111\u1ed9ng l\u00e0 ngay sau khi h\u1ecd t\u01b0\u01a1ng t\u00e1c v\u1edbi doanh nghi\u1ec7p c\u1ee7a b\u1ea1n. \u0110\u1ed1i v\u1edbi c\u00e1c nh\u00e0 b\u00e1n l\u1ebb, \u0111i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 di\u1ec5n ra ngay sau khi mua h\u00e0ng. \u0110i\u1ec1u quan tr\u1ecdng l\u00e0 b\u1ea1n ph\u1ea3i t\u1eadn d\u1ee5ng l\u1ee3i th\u1ebf khi kh\u00e1ch h\u00e0ng v\u1eeba tr\u1ea3i nghi\u1ec7m xong s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 ch\u00ednh l\u00e0 l\u00fac h\u1ecd \u0111\u01b0a ra ph\u1ea3n h\u1ed3i ch\u00ednh x\u00e1c nh\u1ea5t.<\/p>\n

6. Ki\u1ec3m tra kh\u1ea3o s\u00e1t tr\u00ean thi\u1ebft b\u1ecb di \u0111\u1ed9ng c\u1ee7a b\u1ea1n.<\/strong><\/span><\/h2>\n

H\u00e3y y\u00eau c\u1ea7u nh\u00e2n vi\u00ean, b\u1ea1n b\u00e8 tham gia kh\u1ea3o s\u00e1t tr\u00ean di \u0111\u1ed9ng, m\u00e1y t\u00ednh b\u1ea3ng tr\u01b0\u1edbc khi \u0111\u01b0a \u0111\u1ebfn kh\u00e1ch h\u00e0ng. H\u00e3y ki\u1ec3m tra xem h\u1ecd c\u00f3 th\u1ea5y b\u1ea3ng kh\u1ea3o s\u00e1t d\u1ec5 d\u00e0ng \u0111i\u1ec1u h\u01b0\u1edbng kh\u00f4ng? M\u1ea5t bao l\u00e2u \u0111\u1ec3 ho\u00e0n th\u00e0nh b\u1ea3ng kh\u1ea3o s\u00e1t?…..B\u1eb1ng c\u00e1ch n\u00e0y b\u1ea1n s\u1ebd ho\u00e0n thi\u1ec7n form kh\u1ea3o s\u00e1t tr\u01b0\u1edbc khi \u0111\u01b0a n\u00f3 \u0111\u1ebfn kh\u00e1ch h\u00e0ng.<\/p>\n

Xem th\u00eam b\u00e0i vi\u1ebft: T\u1ea1i sao doanh nghi\u1ec7p b\u1ea1n c\u1ea7n \u00e1p d\u1ee5ng h\u1ec7 th\u1ed1ng x\u1ebfp h\u00e0ng th\u00f4ng minh?<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Ng\u00e0y nay ng\u01b0\u1eddi ti\u00eau d\u00f9ng s\u1eed d\u1ee5ng smartphone nh\u01b0 l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 ch\u00ednh \u0111\u1ec3 t\u00ecm hi\u1ec3u th\u00f4ng tin v\u00e0 gi\u1ea3i tr\u00ed. T\u1ea1i Th\u1ee7y \u0110i\u1ec3n, 74% d\u00e2n s\u1ed1 s\u1eed d\u1ee5ng smartphone. Trong khi \u0111\u00f3 \u1edf EU, 83% l\u01b0\u1ee3t truy c\u1eadp Internet \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n qua di \u0111\u1ed9ng \u0111\u1ed1i v\u1edbi nh\u1eefng ng\u01b0\u1eddi trong \u0111\u1ed9 tu\u1ed5i 25-54. […]\n","protected":false},"author":1,"featured_media":8449,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"rank_math_lock_modified_date":false,"footnotes":""},"categories":[167],"tags":[205],"class_list":["post-8750","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-he-thong-khao-sat-va-phan-hoi","tag-khao-sat-va-phan-hoi"],"featured_image_url":"https:\/\/miraway.vn\/blog\/wp-content\/uploads\/2021\/04\/khao-sat-khach-hang-tren-thiet-bi-di-dong-1-1.jpg","_links":{"self":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/posts\/8750"}],"collection":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/comments?post=8750"}],"version-history":[{"count":0,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/posts\/8750\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/media\/8449"}],"wp:attachment":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/media?parent=8750"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/categories?post=8750"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/tags?post=8750"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}