{"id":8743,"date":"2021-03-30T07:29:49","date_gmt":"2021-03-30T07:29:49","guid":{"rendered":"https:\/\/miraway-cetm.com\/?p=5188"},"modified":"2021-03-30T07:29:49","modified_gmt":"2021-03-30T07:29:49","slug":"4-cach-self-service-kiosks-cai-thien-doanh-thu-va-giam-ap-luc-cho-doanh-nghiep","status":"publish","type":"post","link":"https:\/\/miraway.vn\/blog\/4-cach-self-service-kiosks-cai-thien-doanh-thu-va-giam-ap-luc-cho-doanh-nghiep\/","title":{"rendered":"4 C\u00e1ch Self Service Kiosks C\u1ea3i Thi\u1ec7n Doanh Thu V\u00e0 Gi\u1ea3m \u00c1p L\u1ef1c Cho Doanh Nghi\u1ec7p"},"content":{"rendered":"

D\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng lu\u00f4n thay \u0111\u1ed5i d\u1ef1a tr\u00ean nhu c\u1ea7u v\u00e0 th\u00e1i \u0111\u1ed9 c\u1ee7a kh\u00e1ch h\u00e0ng. Vi\u1ec7c t\u1eadp trung v\u00e0o t\u1ed1c \u0111\u1ed9 c\u1ee7a d\u1ecbch v\u1ee5 thay v\u00ec t\u01b0\u01a1ng t\u00e1c gi\u1eefa con ng\u01b0\u1eddi v\u1edbi con ng\u01b0\u1eddi l\u00e0 l\u00fd do c\u00e1c kiosks t\u1ef1 ph\u1ee5c v\u1ee5 ph\u00e1t tri\u1ec3n nhanh ch\u00f3ng trong nh\u1eefng n\u0103m g\u1ea7n \u0111\u00e2y.<\/p>\n

1. C\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng.<\/strong><\/span><\/h2>\n

\"kiosk<\/p>\n

C\u00e1c kiosk t\u1ef1 ph\u1ee5c v\u1ee5 mang l\u1ea1i gi\u00e1 tr\u1ecb l\u1edbn cho kh\u00e1ch h\u00e0ng v\u00e0 cung c\u1ea5p tr\u1ea3i nghi\u1ec7m t\u1ed1t h\u01a1n cho h\u1ecd. Tr\u01b0\u1edbc \u0111\u00e2y c\u00f3 nhi\u1ec1u giao d\u1ecbch kh\u00e1ch h\u00e0ng ph\u1ea3i th\u1ef1c hi\u1ec7n trong gi\u1edd h\u00e0nh ch\u00ednh. Th\u1eadm ch\u00ed kh\u00e1ch h\u00e0ng c\u00f2n ph\u1ea3i x\u1ebfp h\u00e0ng \u0111\u1ee3i t\u1edbi l\u01b0\u1ee3t ph\u1ee5c v\u1ee5. \u0110i\u1ec1u n\u00e0y t\u1ea1o ra nh\u1eefng tr\u1ea3i nghi\u1ec7m kh\u00f4ng t\u1ed1t cho kh\u00e1ch h\u00e0ng. Kiosk t\u1ef1 ph\u1ee5c v\u1ee5<\/a> s\u1ebd mang \u0111\u1ebfn m\u1ed9t tr\u1ea3i nghi\u1ec7m ho\u00e0n to\u00e0n m\u1edbi cho kh\u00e1ch h\u00e0ng. Cho ph\u00e9p h\u1ecd ki\u1ec3m so\u00e1t v\u00e0 th\u1ef1c hi\u1ec7n to\u00e0n b\u1ed9 qu\u00e1 tr\u00ecnh giao d\u1ecbch m\u1ecdi l\u00fac m\u1ecdi n\u01a1i m\u00e0 kh\u00f4ng c\u1ea7n giao ti\u1ebfp v\u1edbi nh\u00e2n vi\u00ean.<\/p>\n

Kiosk t\u1ef1 ph\u1ee5c v\u1ee5 c\u00f2n gi\u00fap gi\u1ea3m b\u1edbt th\u1eddi gian giao d\u1ecbch, cho ph\u00e9p nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 t\u1eadp trung nhi\u1ec1u h\u01a1n v\u00e0o vi\u1ec7c ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng.<\/p>\n

2. Gi\u1ea3m c\u0103ng th\u1eb3ng cho nh\u00e2n vi\u00ean.<\/strong><\/span><\/h2>\n

Trong nh\u1eefng gi\u1edd cao \u0111i\u1ec3m l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng ch\u1edd qu\u00e1 \u0111\u00f4ng th\u01b0\u1eddng g\u00e2y ra \u00e1p l\u1ef1c l\u1edbn cho nh\u00e2n vi\u00ean v\u00e0 t\u1ea1o ra m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c \u0111\u1ea7y c\u0103ng th\u1eb3ng. N\u1ebfu vi\u1ec7c n\u00e0y k\u00e9o d\u00e0i c\u00f3 th\u1ec3 d\u1ea5n \u0111\u1ebfn t\u00ecnh tr\u1ea1ng nh\u00e2n vi\u00ean m\u1ec7t m\u1ecfi, ch\u00e1n n\u1ea3n v\u00e0 c\u00f3 kh\u1ea3 n\u0103ng m\u1eafc sai l\u1ea7m c\u0169ng nh\u01b0 l\u00e0m gi\u1ea3m s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n

Ngo\u00e0i ra v\u1ea5n \u0111\u1ec1 n\u00e0y c\u0169ng c\u00f3 th\u1ec3 d\u1ea5n \u0111\u1ebfn t\u00ecnh tr\u1ea1ng nh\u00e2n vi\u00ean ngh\u1ec9 vi\u1ec7c v\u00e0 doanh nghi\u1ec7p ph\u1ea3i m\u1ea5t r\u1ea5t nhi\u1ec1u chi ph\u00ed cho vi\u1ec7c tuy\u1ec3n d\u1ee5ng v\u00e0 \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean m\u1edbi. V\u00e0 cu\u1ed1i c\u00f9ng n\u00f3 s\u1ebd l\u00e0m \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn l\u1ee3i nhu\u1eadn l\u00e2u d\u00e0i c\u1ee7a doanh nghi\u1ec7p.<\/p>\n

M\u1ed9t gi\u1ea3i ph\u00e1p t\u1ef1 ph\u1ee5c v\u1ee5 t\u1ed1t s\u1ebd l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 tuy\u1ec7t v\u1eddi \u0111\u1ec3 gi\u1eef cho kh\u00e1ch h\u00e0ng v\u00e0 nh\u00e2n vi\u00ean h\u00e0i l\u00f2ng, \u0111\u1ed3ng th\u1eddi t\u0103ng n\u0103ng su\u1ea5t, ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean.<\/p>\n

3. Ph\u00e2n t\u00edch theo th\u1eddi gian th\u1ef1c<\/strong><\/span><\/h2>\n

C\u00f3 m\u1ed9t c\u00e1i nh\u00ecn t\u1ed5ng qu\u00e1t theo th\u1eddi gian th\u1ef1c v\u1ec1 doanh nghi\u1ec7p c\u00f3 th\u1ec3 th\u1ef1c s\u1ef1 h\u1eefu \u00edch trong kh\u1ea3 n\u0103ng ra quy\u1ebft \u0111\u1ecbnh kinh doanh nhanh ch\u00f3ng v\u00e0 ch\u00ednh x\u00e1c.<\/p>\n

C\u00e1c s\u1ed1 li\u1ec7u ph\u00e2n t\u00edch theo th\u1eddi gian th\u1ef1c s\u1ebd ph\u1ea3n \u00e1nh nh\u1eefng kho\u1ea3ng th\u1eddi gian b\u1eadn r\u1ed9n t\u1ea1i ph\u00f2ng giao d\u1ecbch c\u0169ng nh\u01b0 khi c\u1ea7n thi\u1ebft \u0111\u1ec3 th\u00fac \u0111\u1ea9y v\u00e0 khuy\u1ebfn kh\u00edch doanh s\u1ed1 b\u00e1n h\u00e0ng th\u00f4ng qua c\u00e1c \u01b0u \u0111\u00e3i v\u00e0 khuy\u1ebfn m\u1ea1i \u0111\u1eb7c bi\u1ec7t h\u00e0ng ng\u00e0y, h\u00e0ng tu\u1ea7n, h\u00e0ng th\u00e1ng.<\/p>\n

4. T\u0103ng doanh thu v\u1edbi upselling<\/strong><\/span><\/h2>\n

Kiosk t\u1ef1 ph\u1ee5c v\u1ee5 cho ph\u00e9p kh\u00e1ch h\u00e0ng quy\u1ec1n truy c\u1eadp v\u00e0o m\u1ecdi giao d\u1ecbch m\u00e0 kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 nhanh ch\u00f3ng quy\u1ebft \u0111\u1ecbnh.<\/p>\n

Nh\u1edd l\u00e0m ch\u1ee7 \u0111\u01b0\u1ee3c c\u1ea3 ph\u1ea7n m\u1ec1m v\u00e0 ph\u1ea7n c\u1ee9ng, c\u00e1c Kiosk t\u1ef1 ph\u1ee5c v\u1ee5 c\u1ee7a Miraway<\/a> c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng v\u1edbi nhi\u1ec1u m\u1ee5c \u0111\u00edch kh\u00e1c nhau, t\u00f9y bi\u1ebfn theo nhu c\u1ea7u c\u1ee7a doanh nghi\u1ec7p. Xu\u1ea5t ph\u00e1t t\u1eeb m\u1ed9t ch\u1ee9c n\u0103ng ch\u00ednh, Miraway s\u1ebd cung c\u1ea5p c\u00e1c t\u00f9y ch\u1ecdn b\u1ed5 sung, c\u00e1c d\u1ecbch v\u1ee5 h\u1ed7 tr\u1ee3 theo \u0111\u1eb7c th\u00f9 c\u1ee7a doanh nghi\u1ec7p. V\u1edbi giao di\u1ec7n m\u00e0n h\u00ecnh c\u1ea3m \u1ee9ng \u0111\u01a1n gi\u1ea3n v\u00e0 r\u00f5 r\u00e0ng, c\u00e1c doanh nghi\u1ec7p c\u00f3 th\u1ec3 t\u1eadn d\u1ee5ng \u0111\u1ec3 hi\u1ec3n th\u1ecb th\u00f4ng tin qu\u1ea3ng c\u00e1o v\u00e0 c\u00e1c \u01b0u \u0111\u00e3i li\u00ean quan \u0111\u1ebfn s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng s\u1eed d\u1ee5ng.<\/p>\n

Xem th\u00eam b\u00e0i vi\u1ebft: Customer Churn l\u00e0 g\u00ec? L\u00e0m sao \u0111\u1ec3 c\u1ea3i thi\u1ec7n Customer Churn.<\/a><\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

D\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng lu\u00f4n thay \u0111\u1ed5i d\u1ef1a tr\u00ean nhu c\u1ea7u v\u00e0 th\u00e1i \u0111\u1ed9 c\u1ee7a kh\u00e1ch h\u00e0ng. Vi\u1ec7c t\u1eadp trung v\u00e0o t\u1ed1c \u0111\u1ed9 c\u1ee7a d\u1ecbch v\u1ee5 thay v\u00ec t\u01b0\u01a1ng t\u00e1c gi\u1eefa con ng\u01b0\u1eddi v\u1edbi con ng\u01b0\u1eddi l\u00e0 l\u00fd do c\u00e1c kiosks t\u1ef1 ph\u1ee5c v\u1ee5 ph\u00e1t tri\u1ec3n nhanh ch\u00f3ng trong nh\u1eefng n\u0103m g\u1ea7n \u0111\u00e2y. 1. C\u1ea3i […]\n","protected":false},"author":1,"featured_media":5204,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"rank_math_lock_modified_date":false,"footnotes":""},"categories":[160],"tags":[208],"class_list":["post-8743","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kiosk-tu-phuc-vu","tag-kiosk-tu-phuc-vu"],"featured_image_url":"https:\/\/miraway.vn\/blog\/wp-content\/uploads\/2021\/03\/kiosk-tu-phuc-vu-1-1.jpg","_links":{"self":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/posts\/8743"}],"collection":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/comments?post=8743"}],"version-history":[{"count":0,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/posts\/8743\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/media\/5204"}],"wp:attachment":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/media?parent=8743"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/categories?post=8743"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/tags?post=8743"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}