{"id":4077,"date":"2020-02-03T08:46:12","date_gmt":"2020-02-03T08:46:12","guid":{"rendered":"https:\/\/miraway-cetm.com\/?p=4077"},"modified":"2020-02-03T08:46:12","modified_gmt":"2020-02-03T08:46:12","slug":"lam-sao-giai-quyet-cac-van-de-xep-hang","status":"publish","type":"post","link":"https:\/\/miraway.vn\/blog\/lam-sao-giai-quyet-cac-van-de-xep-hang\/","title":{"rendered":"L\u00e0m Sao Gi\u1ea3i Quy\u1ebft C\u00e1c V\u1ea5n \u0110\u1ec1 X\u1ebfp H\u00e0ng?"},"content":{"rendered":"<p>Gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 x\u1ebfp h\u00e0ng n\u00ean l\u00e0 \u01b0u ti\u00ean h\u00e0ng \u0111\u1ea7u c\u1ee7a c\u00e1c nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 v\u00ec n\u00f3 c\u00f3 th\u1ec3 gi\u00fap:<\/p>\n<ul>\n<li>T\u0103ng doanh s\u1ed1 v\u00e0 n\u0103ng su\u1ea5t l\u00ean t\u1edbi 30%<\/li>\n<li>Gi\u1ea3m chi ph\u00ed v\u1eadn h\u00e0nh t\u1edbi 30%<\/li>\n<\/ul>\n<p>V\u00ec v\u1eady t\u1ea5t c\u1ea3 c\u00e1c doanh nghi\u1ec7p \u0111\u1ec1u mu\u1ed1n c\u1ed1 g\u1eafng c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m ch\u1edd x\u1ebfp h\u00e0ng c\u1ee7a kh\u00e1ch. Nh\u01b0ng b\u01b0\u1edbc \u0111\u1ea7u ti\u00ean \u0111\u1ec3 c\u1ea3i thi\u1ec7n \u0111i\u1ec1u n\u00e0y l\u00e0 x\u00e1c \u0111\u1ecbnh v\u1ea5n \u0111\u1ec1 x\u1ebfp h\u00e0ng l\u00e0 g\u00ec.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11445\" src=\"https:\/\/miraway.vn\/blog\/wp-content\/uploads\/2021\/09\/tai-sao-nha-hang-can-trang-bi-he-thong-dat-lich-xep-hang-1.jpg\" alt=\"\" width=\"650\" height=\"432\" \/><\/p>\n<h2><span style=\"font-size: 80%\"><strong>V\u1ea5n \u0111\u1ec1 x\u1ebfp h\u00e0ng l\u00e0 g\u00ec?<\/strong><\/span><\/h2>\n<p>M\u1ed9t h\u00e0ng \u0111\u1ee3i x\u1ea3y ra khi c\u00f3 nhi\u1ec1u kh\u00e1ch h\u00e0ng h\u01a1n nh\u00e2n vi\u00ean \u0111\u1ec3 ph\u1ee5c v\u1ee5 h\u1ecd. \u0110i\u1ec1u \u0111\u00f3 c\u00f3 ngh\u0129a l\u00e0 kh\u00e1ch h\u00e0ng ph\u1ea3i ch\u1edd \u0111\u1ee3i \u0111\u1ec3 \u0111\u1ebfn l\u01b0\u1ee3t \u0111\u01b0\u1ee3c ph\u1ee5c v\u1ee5 c\u1ee7a h\u1ecd.<\/p>\n<p>V\u00e0o n\u0103m 1985, David Maister &#8211; nh\u00e0 v\u0103n v\u00e0 qu\u1ea3n l\u00fd kinh doanh ng\u01b0\u1eddi M\u1ef9 \u0111\u00e3 xu\u1ea5t b\u1ea3n m\u1ed9t b\u00e1o c\u00e1o c\u00f3 ti\u00eau \u0111\u1ec1 &#8220;T\u00e2m l\u00fd c\u1ee7a d\u00f2ng ch\u1edd \u0111\u1ee3i&#8221;. \u00d4ng \u0111\u00e3 \u0111\u01b0a ra m\u1ed9t c\u00f4ng th\u1ee9c t\u00ednh \u0111\u01a1n gi\u1ea3n \u0111\u1ec3 \u0111o l\u01b0\u1eddng s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n<p>S=P-E<\/p>\n<p>S: l\u00e0 s\u1ef1 h\u00e0i l\u00f2ng.<\/p>\n<p>P: Nh\u1eadn th\u1ee9c v\u1ec1 m\u1ee9c \u0111\u1ed9 d\u1ecbch v\u1ee5.<\/p>\n<p>E: K\u1ef3 v\u1ecdng v\u1ec1 m\u1ee9c \u0111\u1ed9 d\u1ecbch v\u1ee5<\/p>\n<p><strong><em>Kh\u00e1ch h\u00e0ng h\u00e0i l\u00f2ng<\/em><\/strong>: \u00a0N\u1ebfu nh\u1eadn th\u1ee9c c\u1ee7a kh\u00e1ch h\u00e0ng v\u1ec1 d\u1ecbch v\u1ee5 b\u1eb1ng ho\u1eb7c cao h\u01a1n mong \u0111\u1ee3i c\u1ee7a h\u1ecd v\u1ec1 m\u1ee9c \u0111\u1ed9 d\u1ecbch v\u1ee5 \u0111\u00f3, h\u1ecd s\u1ebd h\u00e0i l\u00f2ng.<\/p>\n<p><strong><em>Kh\u00e1ch h\u00e0ng kh\u00f4ng h\u00e0i l\u00f2ng<\/em><\/strong>: N\u1ebfu nh\u1eadn th\u1ee9c c\u1ee7a kh\u00e1ch h\u00e0ng v\u1ec1 d\u1ecbch v\u1ee5 th\u1ea5p h\u01a1n k\u1ef3 v\u1ecdng c\u1ee7a h\u1ecd v\u1ec1 m\u1ee9c \u0111\u1ed9 d\u1ecbch v\u1ee5 \u0111\u00f3, h\u1ecd s\u1ebd kh\u00f4ng h\u00e0i l\u00f2ng.<\/p>\n<p>M\u1ed9t v\u1ea5n \u0111\u1ec1 x\u1ebfp h\u00e0ng x\u1ea3y ra khi s\u1ed1 kh\u00e1ch h\u00e0ng kh\u00f4ng h\u00e0i l\u00f2ng cao h\u01a1n s\u1ed1 kh\u00e1ch h\u00e0ng h\u00e0i l\u00f2ng do tr\u1ea3i nghi\u1ec7m ch\u1edd \u0111\u1ee3i nh\u1eadn th\u1ee9c. V\u00ec th\u1ebf, c\u00e1c t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 kh\u1eafc ph\u1ee5c v\u1ea5n \u0111\u1ec1 x\u1ebfp h\u00e0ng b\u1eb1ng vi\u1ec7c c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m h\u00e0ng \u0111\u1ee3i.<\/p>\n<h2><span style=\"font-size: 80%\"><strong>L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m ch\u1edd \u0111\u1ee3i?<\/strong><\/span><\/h2>\n<h3><strong><span style=\"font-size: 80%\">Cung c\u1ea5p nh\u1eefng th\u00f4ng tin gi\u1ea3i tr\u00ed cho kh\u00e1ch h\u00e0ng trong l\u00fac ch\u1edd.<\/span><\/strong><\/h3>\n<p>Nh\u1eefng y\u1ebfu t\u1ed1 gi\u1ea3i tr\u00ed c\u00f3 li\u00ean quan c\u00f3 th\u1ec3 c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m ch\u1edd \u0111\u1ee3i c\u1ee7a kh\u00e1ch h\u00e0ng. B\u1eb1ng vi\u1ec7c \u0111\u1eb7t c\u00e1c ph\u01b0\u01a1ng ti\u1ec7n gi\u1ea3i tr\u00ed trong khu v\u1ef1c ch\u1edd nh\u01b0 m\u00e0n h\u00ecnh digital signage, \u00e2m nh\u1ea1c ho\u1eb7c c\u00e1c tr\u00f2 ch\u01a1i. B\u1ea1n c\u00f3 th\u1ec3 thay \u0111\u1ed5i t\u00e2m l\u00fd ch\u1edd th\u1ee5 \u0111\u1ed9ng c\u1ee7a kh\u00e1ch h\u00e0ng th\u00e0nh ch\u1ee7 \u0111\u1ed9ng.<\/p>\n<h3><strong><span style=\"font-size: 80%\">\u0110\u1ea3m b\u1ea3o cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin cho kh\u00e1ch h\u00e0ng.<\/span><\/strong><\/h3>\n<p>S\u1eed d\u1ee5ng c\u00e1c m\u00e0n h\u00ecnh led ho\u1eb7c loa th\u00f4ng b\u00e1o \u0111\u1ec3 cung c\u1ea5p c\u00e1c th\u00f4ng tin v\u1ec1 khu v\u1ef1c ch\u1edd, th\u1eddi gian ch\u1edd \u0111\u1ec3 ph\u1ee5c v\u1ee5, s\u1ed1 ng\u01b0\u1eddi \u0111ang ph\u1ee5c v\u1ee5 v\u00e0 th\u1ee9 t\u1ef1 ph\u1ee5c v\u1ee5. Kh\u00e1ch h\u00e0ng s\u1ebd c\u1ea3m th\u1ea5y tho\u1ea3i m\u00e1i h\u01a1n khi h\u1ecd \u0111\u01b0\u1ee3c cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 nh\u1eefng th\u00f4ng tin n\u00e0y.<\/p>\n<h3><strong><span style=\"font-size: 80%\">H\u00e3y n\u1eafm l\u1ea5y c\u01a1 h\u1ed9i qu\u1ea3ng b\u00e1 s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5.<\/span><\/strong><\/h3>\n<p>Th\u1eddi gian kh\u00e1ch h\u00e0ng ng\u1ed3i ch\u1edd \u0111\u1ebfn l\u01b0\u1ee3t ph\u1ee5c v\u1ee5 l\u00e0 m\u1ed9t c\u01a1 h\u1ed9i tuy\u1ec7t v\u1eddi cho b\u1ea1n \u0111\u1ec3 qu\u1ea3ng c\u00e1o s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 tr\u00ean m\u00e0n h\u00ecnh <a href=\"https:\/\/miraway.vn\/giai-phap\/digital-signage\/\">digital signage<\/a>. Nh\u1edd \u0111\u00f3 s\u1ebd t\u0103ng c\u01a1 h\u1ed9i b\u00e1n h\u00e0ng v\u00e0 b\u00e1n h\u00e0ng ch\u00e9o.<\/p>\n<h2><strong><span style=\"font-size: 80%\">H\u1ec7 th\u1ed1ng x\u1ebfp h\u00e0ng th\u00f4ng minh gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 x\u1ebfp h\u00e0ng.<\/span><\/strong><\/h2>\n<p>N\u1ebfu b\u1ea1n mu\u1ed1n gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 x\u1ebfp h\u00e0ng b\u1ea1n c\u1ea7n trang b\u1ecb m\u1ed9t h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd x\u1ebfp h\u00e0ng th\u00f4ng minh. <a href=\"https:\/\/miraway.vn\/giai-phap\/he-thong-xep-hang-tu-dong\/\">H\u1ec7 th\u1ed1ng x\u1ebfp h\u00e0ng<\/a> chuy\u00ean nghi\u1ec7p s\u1ebd cung c\u1ea5p ph\u1ea7n m\u1ec1m v\u1edbi m\u1ed9t b\u1ed9 c\u00f4ng c\u1ee5 gi\u00fap doanh nghi\u1ec7p theo d\u00f5i, l\u1eadp k\u1ebf ho\u1ea1ch v\u00e0 qu\u1ea3n l\u00fd to\u00e0n b\u1ed9 h\u00e0nh tr\u00ecnh c\u1ee7a kh\u00e1ch h\u00e0ng t\u1eeb tr\u01b0\u1edbc khi \u0111\u1ebfn v\u00e0 trong khi ph\u1ee5c v\u1ee5. N\u1ebfu b\u1ea1n mu\u1ed1n t\u00ecm hi\u1ec3u th\u00eam v\u1ec1 h\u1ec7 th\u1ed1ng x\u1ebfp h\u00e0ng h\u00e3y li\u00ean h\u1ec7 ngay v\u1edbi Miraway \u0111\u1ec3 nh\u1eadn t\u01b0 v\u1ea5n 24\/7.<\/p>\n<p>Xem th\u00eam b\u00e0i vi\u1ebft: <a href=\"https:\/\/miraway.vn\/blog\/thu-chuc-tet-canh-ty-2020\/\">Th\u01b0 ch\u00fac t\u1ebft canh t\u00fd 2020<\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 x\u1ebfp h\u00e0ng n\u00ean l\u00e0 \u01b0u ti\u00ean h\u00e0ng \u0111\u1ea7u c\u1ee7a c\u00e1c nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 v\u00ec n\u00f3 c\u00f3 th\u1ec3 gi\u00fap: T\u0103ng doanh s\u1ed1 v\u00e0 n\u0103ng su\u1ea5t l\u00ean t\u1edbi 30% Gi\u1ea3m chi ph\u00ed v\u1eadn h\u00e0nh t\u1edbi 30% V\u00ec v\u1eady t\u1ea5t c\u1ea3 c\u00e1c doanh nghi\u1ec7p \u0111\u1ec1u mu\u1ed1n c\u1ed1 g\u1eafng c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m [&#8230;]\n","protected":false},"author":1,"featured_media":11445,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"rank_math_lock_modified_date":false,"footnotes":""},"categories":[159],"tags":[203],"class_list":["post-4077","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-he-thong-xep-hang-tu-dong","tag-he-thong-xep-hang"],"featured_image_url":"https:\/\/miraway.vn\/blog\/wp-content\/uploads\/2021\/09\/tai-sao-nha-hang-can-trang-bi-he-thong-dat-lich-xep-hang-1-1.jpg","_links":{"self":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/posts\/4077"}],"collection":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/comments?post=4077"}],"version-history":[{"count":0,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/posts\/4077\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/media\/11445"}],"wp:attachment":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/media?parent=4077"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/categories?post=4077"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/tags?post=4077"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}