{"id":4033,"date":"2019-12-26T08:14:35","date_gmt":"2019-12-26T08:14:35","guid":{"rendered":"https:\/\/miraway-cetm.com\/?p=4033"},"modified":"2019-12-26T08:14:35","modified_gmt":"2019-12-26T08:14:35","slug":"4-meo-de-viet-mot-email-phan-hoi-khach-hang-hieu-qua","status":"publish","type":"post","link":"https:\/\/miraway.vn\/blog\/4-meo-de-viet-mot-email-phan-hoi-khach-hang-hieu-qua\/","title":{"rendered":"4 M\u1eb9o \u0110\u1ec3 Vi\u1ebft M\u1ed9t Email Ph\u1ea3n H\u1ed3i Kh\u00e1ch H\u00e0ng Hi\u1ec7u Qu\u1ea3"},"content":{"rendered":"<p>Bi\u1ebft kh\u00e1ch h\u00e0ng c\u1ea3m nh\u1eadn nh\u01b0 th\u1ebf n\u00e0o v\u1ec1 doanh nghi\u1ec7p c\u1ee7a b\u1ea1n cho ph\u00e9p b\u1ea1n hi\u1ec3u \u0111\u01b0\u1ee3c nh\u1eefng g\u00ec \u0111ang ho\u1ea1t \u0111\u1ed9ng hi\u1ec7u qu\u1ea3 v\u00e0 c\u00e1c c\u01a1 h\u1ed9i \u0111\u1ec3 b\u1ea1n c\u00f3 th\u1ec3 c\u1ea3i thi\u1ec7n n\u00f3 t\u1ed1t h\u01a1n.<\/p>\n<p>Theo b\u00e1o c\u00e1o c\u1ee7a Inc. 84% m\u1ecdi ng\u01b0\u1eddi tin t\u01b0\u1edfng v\u00e0o \u0111\u00e1nh gi\u00e1 tr\u1ef1c tuy\u1ebfn nhi\u1ec1u nh\u01b0 b\u1ea1n b\u00e8 c\u1ee7a h\u1ecd. V\u1edbi suy ngh\u0129 n\u00e0y, n\u00f3 r\u1ea5t quan tr\u1ecdng \u0111\u1ec3 cung c\u1ea5p d\u1ecbch v\u1ee5 ch\u1ea5t l\u01b0\u1ee3ng cao, th\u00fac \u0111\u1ea9y kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n r\u1eddi kh\u1ecfi c\u00e1c \u0111\u00e1nh gi\u00e1 tr\u1ef1c tuy\u1ebfn v\u00e0 \u0111\u1ea3m b\u1ea3o r\u1eb1ng b\u1ea1n lu\u00f4n bi\u1ebft kh\u00e1ch h\u00e0ng \u0111ang ngh\u0129 g\u00ec.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4047\" src=\"https:\/\/miraway.vn\/blog\/wp-content\/uploads\/2019\/12\/4-cach-viet-email-phan-hoi-khach-hang-hieu-qua.png\" alt=\"4 c\u00e1ch vi\u1ebft email ph\u1ea3n h\u1ed3i kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3\" width=\"650\" height=\"311\" \/><\/p>\n<p>V\u1eady chi\u1ebfn l\u01b0\u1ee3c t\u1ed1t nh\u1ea5t \u0111\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i c\u1ee7a kh\u00e1ch h\u00e0ng l\u00e0 g\u00ec? M\u1eb7c d\u00f9 c\u00f3 nhi\u1ec1u l\u1ef1a ch\u1ecdn \u0111\u1ec3 xem x\u00e9t, email th\u01b0\u1eddng l\u00e0 k\u00eanh \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng nhi\u1ec1u nh\u1ea5t v\u00ec:<\/p>\n<ul>\n<li>Email c\u1ee7a kh\u00e1ch h\u00e0ng th\u01b0\u1eddng l\u00e0 ph\u01b0\u01a1ng ti\u1ec7n li\u00ean l\u1ea1c m\u00e0 b\u1ea1n c\u00f3 nhi\u1ec1u nh\u1ea5t so v\u1edbi nh\u1eefng ph\u01b0\u01a1ng th\u1ee9c kh\u00e1c<\/li>\n<li>N\u00f3 \u00edt b\u1ecb \u1ea3nh h\u01b0\u1edfng b\u1edfi quy\u1ec1n ri\u00eang t\u01b0 c\u1ee7a kh\u00e1ch h\u00e0ng h\u01a1n l\u00e0 g\u1ecdi \u0111i\u1ec7n ho\u1eb7c spam sms<\/li>\n<\/ul>\n<h2><strong><span style=\"font-size: 80%\">1 Vi\u1ebft ti\u00eau \u0111\u1ec1 email h\u1ea5p d\u1eabn.<\/span><\/strong><\/h2>\n<p>Ti\u00eau \u0111\u1ec1 email ch\u00ednh l\u00e0 y\u1ebfu t\u1ed1 quan tr\u1ecdng nh\u1ea5t quy\u1ebft \u0111\u1ecbnh \u0111\u1ebfn t\u1ef7 l\u1ec7 m\u1edf, n\u00f3 l\u00e0 ph\u1ea7n \u0111\u1ea7u ti\u00ean m\u00e0 ng\u01b0\u1eddi nh\u1eadn nh\u00ecn th\u1ea5y v\u00e0 n\u00f3 \u0111\u01b0a ra l\u00fd do \u0111\u1ec3 h\u1ecd quy\u1ebft \u0111\u1ecbnh s\u1ebd m\u1edf th\u01b0 \u0111\u1ec3 \u0111\u1ecdc ti\u1ebfp hay b\u1ecf qua n\u00f3. Ch\u00ednh v\u00ec v\u1eady m\u00e0 khi vi\u1ebft ti\u00eau \u0111\u1ec3 email b\u1ea1n c\u1ea7n ch\u00fa \u00fd \u0111\u1ebfn nh\u1eefng v\u1ea5n \u0111\u1ec1 sau:<\/p>\n<ul>\n<li>\u0110\u1ec1 c\u1eadp \u0111\u1ebfn l\u00fd do g\u1eedi email m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng (ph\u1ea3n h\u1ed3i kh\u00e1ch h\u00e0ng)<\/li>\n<li>\u0110\u01b0a ra l\u1ee3i \u00edch ( c\u00e1i m\u00e0 kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 nh\u1eadn l\u1ea1i): Nh\u1ea5n m\u1ea1nh l\u1ee3i \u00edch m\u00e0 kh\u00e1ch h\u00e0ng mong mu\u1ed1n nh\u1eadn \u0111\u01b0\u1ee3c.<\/li>\n<li>C\u00e1 nh\u00e2n h\u00f3a ti\u00eau \u0111\u1ec1: Ti\u00eau \u0111\u1ec1 nh\u1eafc \u0111\u1ebfn t\u00ean ng\u01b0\u1eddi nh\u1eadn s\u1ebd k\u00edch th\u00edch s\u1ef1 t\u00f2 m\u00f2 v\u00e0 d\u1ea5n \u0111\u1ebfn h\u00e0nh \u0111\u1ed9ng m\u1edf email.<\/li>\n<li>T\u1ea1o ra c\u1ea3m gi\u00e1c c\u1ea5p b\u00e1ch: Ti\u00eau \u0111\u1ec1 t\u1ea1o \u0111\u01b0\u1ee3c c\u1ea3m gi\u00e1c c\u1ea5p b\u00e1ch s\u1ebd th\u00fac \u0111\u1ea9y h\u00e0nh vi c\u1ee7a ng\u01b0\u1eddi nh\u1eadn, d\u1eabn \u0111\u1ebfn ph\u1ea3n x\u1ea1 nhanh \u0111\u1ec3 m\u1edf email.<\/li>\n<\/ul>\n<h2><span style=\"font-size: 80%\"><strong>2 V\u00e0o th\u1eb3ng v\u1ea5n \u0111\u1ec1.<\/strong><\/span><\/h2>\n<p>Ng\u01b0\u1eddi \u0111\u1ecdc s\u1ebd kh\u00f4ng c\u00f3 nhi\u1ec1u th\u1eddi gian v\u00ec v\u1eady b\u1ea1n c\u1ea7n t\u1ea1o ra n\u1ed9i dung th\u1ef1c s\u1ef1 thu h\u00fat. N\u00ean \u0111i th\u1eb3ng v\u00e0o v\u1ea5n \u0111\u1ec1 v\u00e0 tr\u00e1nh n\u00f3i \u0111\u1ebfn nh\u1eefng n\u1ed9i dung kh\u00f4ng li\u00ean quan.<\/p>\n<p>Email n\u00ean tr\u00ecnh b\u00e0y th\u00e0nh c\u00e1c nh\u00f3m nh\u1ecf v\u0103n b\u1ea3n, ng\u1eaft \u0111o\u1ea1n v\u00e0 d\u1ea5u \u0111\u1ea7u d\u00f2ng \u0111\u1ec3 gi\u00fap email c\u1ee7a b\u1ea1n d\u1ec5 d\u00e0ng \u0111\u1ecdc h\u01a1n.<\/p>\n<p>Nhi\u1ec1u c\u00f4ng ty m\u1eafc sai l\u1ea7m khi g\u1eedi email m\u00e0 kh\u00f4ng bao g\u1ed3m b\u1ea5t c\u1ee9 \u0111i\u1ec1u g\u00ec v\u1ec1 cam k\u1ebft th\u1eddi gian. N\u00f3 s\u1ebd l\u00e0m gi\u1ea3m t\u1ef7 l\u1ec7 ho\u00e0n th\u00e0nh b\u1ea3ng kh\u1ea3o s\u00e1t c\u1ee7a b\u1ea1n. M\u1ecdi ng\u01b0\u1eddi mu\u1ed1n bi\u1ebft b\u1ea3ng kh\u1ea3o s\u00e1t n\u00e0y c\u00f3 t\u1ed1n nhi\u1ec1u th\u1eddi gian kh\u00f4ng,c\u00f3 ph\u00f9 h\u1ee3p v\u1edbi l\u1ecbch trong ng\u00e0y c\u1ee7a h\u1ecd kh\u00f4ng? B\u1eb1ng c\u00e1ch h\u1ee9a h\u1eb9n n\u00f3 s\u1ebd ch\u1ec9 m\u1ea5t v\u00e0i ph\u00fat s\u1ebd gi\u00fap t\u0103ng c\u01a1 h\u1ed9i ng\u01b0\u1eddi \u0111\u1ecdc h\u00e0nh \u0111\u1ed9ng.<\/p>\n<h2><span style=\"font-size: 80%\"><strong>3 T\u1ea1o n\u00fat chia s\u1ebb ph\u1ea3n h\u1ed3i.<\/strong><\/span><\/h2>\n<p>T\u1ed1n r\u1ea5t nhi\u1ec1u th\u1eddi gian v\u00e0 c\u00f4ng s\u1ee9c \u0111\u1ec3 t\u1ea1o ra m\u1ed9t ti\u00eau \u0111\u1ec1 v\u00e0 n\u1ed9i dung h\u1ea5p d\u1eabn cho email ph\u1ea3n h\u1ed3i. Tuy nhi\u00ean m\u1ecdi c\u00f4ng s\u1ee9c c\u1ee7a b\u1ea1n s\u1ebd s\u1ebd tr\u1edf n\u00ean v\u00f4 ngh\u0129a n\u1ebfu qu\u00ean cung c\u1ea5p th\u00f4ng tin r\u00f5 r\u00e0ng v\u1ec1 vi\u1ec7c chia s\u1ebb ph\u1ea3n h\u1ed3i c\u1ee7a kh\u00e1ch h\u00e0ng v\u1edbi doanh nghi\u1ec7p. C\u00e1ch \u0111\u01a1n gi\u1ea3n nh\u1ea5t \u0111\u1ec3 l\u00e0m vi\u1ec7c n\u00e0y l\u00e0 h\u00e3y t\u1ea1o m\u1ed9t n\u00fat kh\u1ea3o s\u00e1t \u1edf trong email. V\u1edbi m\u00e0u s\u1eafc n\u1ed5i b\u1eadt v\u00e0 kh\u00f4ng c\u00f3 nhi\u1ec1u v\u0103n b\u1ea3n bao quanh, n\u00fat kh\u1ea3o s\u00e1t s\u1ebd thu h\u00fat \u0111\u01b0\u1ee3c s\u1ef1 ch\u00fa \u00fd c\u1ee7a ng\u01b0\u1eddi nh\u1eadn nhi\u1ec1u h\u01a1n.<\/p>\n<p>Ngo\u00e0i ra, email n\u00ean li\u00ean k\u1ebft v\u0103n b\u1ea3n trong \u0111o\u1ea1n cu\u1ed1i c\u0169ng d\u1eabn \u0111\u1ebfn kh\u1ea3o s\u00e1t. N\u00f3 cung c\u1ea5p cho ng\u01b0\u1eddi \u0111\u1ecdc m\u1ed9t c\u01a1 h\u1ed9i kh\u00e1c \u0111\u1ec3 th\u1ef1c hi\u1ec7n kh\u1ea3o s\u00e1t, t\u1eeb \u0111\u00f3 t\u0103ng t\u1ef7 l\u1ec7 ph\u1ea3n h\u1ed3i c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n<h2><span style=\"font-size: 80%\"><strong>4 \u0110\u01b0a ra m\u1ed9t l\u00fd do \u0111\u1ec3 kh\u00e1ch h\u00e0ng ph\u1ea3n h\u1ed3i.<\/strong><\/span><\/h2>\n<p>B\u1ea1n c\u00f3 th\u1ec3 c\u00f3 m\u1ed9t m\u1ed1i quan h\u1ec7 t\u1ed1t \u0111\u1eb9p v\u1edbi kh\u00e1ch h\u00e0ng, nh\u01b0ng \u0111i\u1ec1u \u0111\u00f3 kh\u00f4ng c\u00f3 ngh\u0129a l\u00e0 l\u00fac n\u00e0o h\u1ecd c\u0169ng cho b\u1ea1n bi\u1ebft suy ngh\u0129 c\u1ee7a h\u1ecd v\u1ec1 nh\u1eefng s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 c\u1ee7a doanh nghi\u1ec7p b\u1ea1n. S\u1ebd lu\u00f4n c\u00f3 nh\u1eefng ng\u01b0\u1eddi kh\u00f4ng mu\u1ed1n cung c\u1ea5p b\u1ea5t k\u1ef3 lo\u1ea1i ph\u1ea3n h\u1ed3i n\u00e0o.<\/p>\n<p>Tuy nhi\u00ean b\u1ea1n v\u1eabn c\u00f3 c\u01a1 h\u1ed9i c\u1ea3i thi\u1ec7n \u0111i\u1ec1u n\u00e0y b\u1eb1ng c\u00e1ch t\u1eb7ng k\u00e8m nh\u1eefng ph\u1ea7n qu\u00e0 nh\u01b0:<\/p>\n<ul>\n<li>Gi\u1ea3m gi\u00e1 \u1edf l\u1ea7n mua h\u00e0ng ti\u1ebfp theo<\/li>\n<li>Mi\u1ec5n ph\u00ed m\u1ed9t s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 n\u00e0o \u0111\u00f3<\/li>\n<\/ul>\n<h2><span style=\"font-size: 80%\"><strong>K\u1ebft lu\u1eadn.<\/strong><\/span><\/h2>\n<p><a href=\"https:\/\/miraway.vn\/giai-phap\/phan-hoi-khach-hang\/\">Ph\u1ea3n h\u1ed3i c\u1ee7a kh\u00e1ch h\u00e0ng<\/a> l\u00e0 m\u1ed9t ph\u1ea7n quan tr\u1ecdng c\u1ee7a b\u1ea5t k\u1ef3 doanh nghi\u1ec7p n\u00e0o. N\u00f3 cho ph\u00e9p b\u1ea1n hi\u1ec3u c\u1ea3m x\u00fac c\u1ee7a h\u1ecd v\u00e0 quan tr\u1ecdng nh\u1ea5t l\u00e0 thay \u0111\u1ed5i c\u00e1ch ti\u1ebfp c\u1eadn c\u1ee7a b\u1ea1n trong t\u01b0\u01a1ng lai v\u1edbi \u00fd t\u01b0\u1edfng cung c\u1ea5p tr\u1ea3i nghi\u1ec7m t\u1ed1t h\u01a1n cho kh\u00e1ch h\u00e0ng.<\/p>\n<p>Xem th\u00eam b\u00e0i vi\u1ebft: <a href=\"https:\/\/miraway.vn\/blog\/miraway-tham-du-su-kien-dien-dan-ngan-hang-ban-le-viet-nam-2019\/\">Miraway tham d\u1ef1 s\u1ef1 ki\u1ec7n di\u1ec5n \u0111\u00e0n ng\u00e2n h\u00e0ng b\u00e1n l\u1ebb Vi\u1ec7t Nam 2019<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Bi\u1ebft kh\u00e1ch h\u00e0ng c\u1ea3m nh\u1eadn nh\u01b0 th\u1ebf n\u00e0o v\u1ec1 doanh nghi\u1ec7p c\u1ee7a b\u1ea1n cho ph\u00e9p b\u1ea1n hi\u1ec3u \u0111\u01b0\u1ee3c nh\u1eefng g\u00ec \u0111ang ho\u1ea1t \u0111\u1ed9ng hi\u1ec7u qu\u1ea3 v\u00e0 c\u00e1c c\u01a1 h\u1ed9i \u0111\u1ec3 b\u1ea1n c\u00f3 th\u1ec3 c\u1ea3i thi\u1ec7n n\u00f3 t\u1ed1t h\u01a1n. Theo b\u00e1o c\u00e1o c\u1ee7a Inc. 84% m\u1ecdi ng\u01b0\u1eddi tin t\u01b0\u1edfng v\u00e0o \u0111\u00e1nh gi\u00e1 tr\u1ef1c tuy\u1ebfn nhi\u1ec1u nh\u01b0 [&#8230;]\n","protected":false},"author":1,"featured_media":4047,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"rank_math_lock_modified_date":false,"footnotes":""},"categories":[167],"tags":[219],"class_list":["post-4033","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-he-thong-khao-sat-va-phan-hoi","tag-phan-hoi-khach-hang"],"featured_image_url":"https:\/\/miraway.vn\/blog\/wp-content\/uploads\/2019\/12\/4-cach-viet-email-phan-hoi-khach-hang-hieu-qua-1.png","_links":{"self":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/posts\/4033"}],"collection":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/comments?post=4033"}],"version-history":[{"count":0,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/posts\/4033\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/media\/4047"}],"wp:attachment":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/media?parent=4033"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/categories?post=4033"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/tags?post=4033"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}