{"id":3963,"date":"2019-11-21T09:46:53","date_gmt":"2019-11-21T09:46:53","guid":{"rendered":"https:\/\/miraway-cetm.com\/?p=3963"},"modified":"2019-11-21T09:46:53","modified_gmt":"2019-11-21T09:46:53","slug":"cach-he-thong-xep-hang-cai-thien-chat-luong-dich-vu-o-cac-benh-vien-phong-kham","status":"publish","type":"post","link":"https:\/\/miraway.vn\/blog\/cach-he-thong-xep-hang-cai-thien-chat-luong-dich-vu-o-cac-benh-vien-phong-kham\/","title":{"rendered":"C\u00e1ch H\u1ec7 Th\u1ed1ng X\u1ebfp H\u00e0ng C\u1ea3i Thi\u1ec7n Ch\u1ea5t L\u01b0\u1ee3ng D\u1ecbch V\u1ee5 \u1ede C\u00e1c B\u1ec7nh Vi\u1ec7n, Ph\u00f2ng Kh\u00e1m"},"content":{"rendered":"

Tr\u01b0\u1edbc \u0111\u00e2y ng\u01b0\u1eddi b\u1ec7nh \u0111\u1ebfn kh\u00e1m b\u1ec7nh s\u1ebd t\u1edbi tr\u1ef1c ti\u1ebfp ph\u00f2ng kh\u00e1m \u0111\u1ec3 ch\u1edd \u0111\u1ebfn l\u01b0\u1ee3t th\u0103m kh\u00e1m. N\u1ebfu th\u1eddi gian ch\u1edd \u0111\u1ee3i qu\u00e1 l\u00e2u, nh\u1eefng suy ngh\u0129 ti\u00eau c\u1ef1c s\u1ebd xu\u1ea5t hi\u1ec7n trong \u0111\u1ea7u h\u1ecd nh\u01b0: T\u1ea1i sao ng\u01b0\u1eddi kia l\u1ea1i \u0111\u01b0\u1ee3c g\u1ecdi tr\u01b0\u1edbc t\u00f4i? T\u00f4i ph\u1ea3i ch\u1edd trong bao l\u00e2u n\u1eefa m\u1edbi \u0111\u01b0\u1ee3c kh\u00e1m? Li\u1ec7u ng\u01b0\u1eddi b\u00ean c\u1ea1nh c\u00f3 l\u00e2y b\u1ec7nh cho t\u00f4i ko?<\/p>\n

C\u00e0ng ng\u00e0y, ng\u01b0\u1eddi b\u1ec7nh c\u00e0ng bi\u1ebft r\u1eb1ng h\u1ecd c\u00f3 th\u1ec3 mong \u0111\u1ee3i \u0111\u01b0\u1ee3c ch\u0103m s\u00f3c t\u1ed1t h\u01a1n t\u1eeb c\u00e1c b\u1ec7nh vi\u1ec7n, ph\u00f2ng kh\u00e1m. H\u1ecd c\u00f3 nhi\u1ec1u l\u1ef1a ch\u1ecdn h\u01a1n tr\u01b0\u1edbc v\u00e0 c\u00f3 ti\u1ebfng n\u00f3i h\u01a1n nhi\u1ec1u h\u01a1n. Thay v\u00ec ph\u1ea3i ch\u1edd \u0111\u1ee3i qu\u00e1 l\u00e2u h\u1ecd c\u00f3 th\u1ec3 l\u1ef1a ch\u1ecdn \u0111\u1ebfn nh\u1eefng ph\u00f2ng kh\u00e1m kh\u00e1c \u0111\u1ec3 \u0111\u01b0\u1ee3c ph\u1ee5c v\u1ee5 t\u1ed1t h\u01a1n. V\u1edbi s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a m\u1ea1ng x\u00e3 h\u1ed9i ng\u00e0y nay, ng\u01b0\u1eddi b\u1ec7nh c\u00f3 th\u1ec3 ph\u00e0n n\u00e0n v\u1ec1 tr\u1ea3i nghi\u1ec7m kh\u00f4ng t\u1ed1t c\u1ee7a h\u1ecd v\u1edbi nhi\u1ec1u ng\u01b0\u1eddi tr\u00ean internet. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng r\u1ea5t l\u1edbn t\u1edbi uy t\u00edn v\u00e0 doanh thu c\u1ee7a c\u00e1c b\u1ec7nh vi\u1ec7n, ph\u00f2ng kh\u00e1m.<\/p>\n

\"c\u00e1ch<\/p>\n

Th\u1eadt may l\u00e0 h\u1ec7 th\u1ed1ng x\u1ebfp h\u00e0ng t\u1ef1 \u0111\u1ed9ng<\/a> s\u1ebd gi\u00fap cho c\u00e1c b\u1ec7nh vi\u1ec7n, ph\u00f2ng kh\u00e1m gi\u1ea3m thi\u1ec3u s\u1ef1 qu\u00e1 t\u1ea3i v\u00e0 h\u1ea1n ch\u1ebf \u0111\u01b0\u1ee3c nh\u1eefng t\u00ecnh tr\u1ea1ng tr\u00ean gi\u00fap c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m c\u1ee7a ng\u01b0\u1eddi b\u1ec7nh v\u00e0 n\u00e2ng cao n\u0103ng su\u1ea5t l\u00e0m vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean.<\/p>\n

N\u00e2ng cao tr\u1ea3i nghi\u1ec7m cho ng\u01b0\u1eddi b\u1ec7nh.<\/strong><\/span><\/h2>\n

Th\u00f4ng qua \u1ee9ng d\u1ee5ng di \u0111\u1ed9ng, sms ho\u1eb7c b\u1ea3ng led ng\u01b0\u1eddi b\u1ec7nh s\u1ebd bi\u1ebft c\u00f2n bao nhi\u00eau ng\u01b0\u1eddi n\u1eefa s\u1ebd \u0111\u1ebfn l\u01b0\u1ee3t c\u1ee7a m\u00ecnh v\u00e0 th\u1eddi gian ch\u1edd s\u1ebd m\u1ea5t kho\u1ea3ng bao l\u00e2u. \u0110i\u1ec1u n\u00e0y gi\u00fap ng\u01b0\u1eddi b\u1ec7nh c\u00f3 th\u1ec3 ki\u1ec3m so\u00e1t v\u00e0 ch\u1ee7 \u0111\u1ed9ng h\u01a1n v\u1ec1 th\u1eddi gian h\u01a1n. Ng\u01b0\u1eddi b\u1ec7nh c\u00f3 th\u1ec3 r\u1eddi ph\u00f2ng ch\u1edd \u0111\u1ebfn qu\u00e1n c\u00e0 ph\u00ea ho\u1eb7c th\u1ef1c hi\u1ec7n nh\u1eefng c\u00f4ng vi\u1ec7c kh\u00e1c trong l\u00fac ch\u1edd t\u1edbi l\u01b0\u1ee3t g\u1eb7p b\u00e1c s\u0129. H\u1ecd s\u1ebd kh\u00f4ng c\u00f2n xu\u1ea5t hi\u1ec7n nh\u1eefng suy ngh\u0129 ti\u00eau c\u1ef1c nh\u01b0 tr\u01b0\u1edbc \u0111\u00e2y n\u1eefa. B\u1ec7nh nh\u00e2n c\u0169ng c\u00f3 th\u1ec3 ch\u1ee7 \u0111\u1ed9ng v\u00e0 di chuy\u1ec3n d\u1ec5 d\u00e0ng t\u1edbi c\u00e1c ph\u00f2ng ch\u1ee9c n\u0103ng kh\u00e1c nhau nh\u1edd \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o qua b\u1ea3ng led ho\u1eb7c \u1ee9ng d\u1ee5ng di \u0111\u1ed9ng.<\/p>\n

Ngo\u00e0i ra h\u1ec7 th\u1ed1ng x\u1ebfp h\u00e0ng k\u1ebft h\u1ee3p v\u1edbi gi\u1ea3i ph\u00e1p digital signage s\u1ebd gi\u00fap cho th\u1eddi gian ch\u1edd c\u1ee7a ng\u01b0\u1eddi b\u1ec7nh b\u1edbt nh\u00e0m ch\u00e1n h\u01a1n b\u1eb1ng c\u00e1ch cung c\u1ea5p c\u00e1c n\u1ed9i dung th\u00fa v\u1ecb li\u00ean quan \u0111\u1ebfn s\u1ee9c kh\u1ecfe v\u00e0 nh\u1eefng d\u1ecbch v\u1ee5 y t\u1ebf kh\u00e1c.<\/p>\n

Gi\u00fap nh\u00e2n vi\u00ean y t\u1ebf t\u1eadp trung kh\u00e1m ch\u1eefa b\u1ec7nh t\u1ed1t h\u01a1n.<\/strong><\/span><\/h2>\n

Ng\u01b0\u1eddi b\u1ec7nh s\u1ebd b\u1edbt lo l\u1eafng v\u1ec1 quy tr\u00ecnh kh\u00e1m ch\u1eefa b\u1ec7nh v\u00ec \u0111\u00e3 \u0111\u01b0\u1ee3c cung c\u1ea5p \u0111\u1ea7y th\u1ee7 th\u00f4ng tin v\u1ec1 th\u1eddi gian \u0111\u1ebfn l\u01b0\u1ee3t kh\u00e1m c\u1ee7a m\u00ecnh. V\u00ec th\u1ebf b\u1ec7nh nh\u00e2n s\u1ebd kh\u00f4ng g\u00e2y nhi\u1ec1u \u00e1p l\u1ef1c l\u00ean \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean y t\u1ebf. V\u1edbi vi\u1ec7c qu\u1ea3n l\u00fd t\u1ed1t h\u00e0ng \u0111\u1ee3i trong th\u1eddi gian cao \u0111i\u1ec3m c\u00f3 th\u1ec3 l\u00e0m gi\u1ea3m m\u1ee9c \u0111\u1ed9 lo l\u1eafng c\u1ee7a nh\u00e2n vi\u00ean y t\u1ebf, d\u1eabn \u0111\u1ebfn m\u1ed9t m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c vui v\u1ebb h\u01a1n v\u00e0 c\u0169ng c\u00f3 th\u1ec3 cho ph\u00e9p ph\u00f2ng kh\u00e1m x\u1eed l\u00fd m\u1ed9t kh\u1ed1i l\u01b0\u1ee3ng b\u1ec7nh nh\u00e2n cao h\u01a1n.<\/p>\n

C\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng.<\/strong><\/span><\/h2>\n

B\u1eb1ng c\u00e1ch hi\u1ec7n th\u1ecb s\u1ed1 l\u01b0\u1ee3t v\u00e0 th\u1eddi gian ph\u1ea3i ch\u1edd \u0111\u1ec3 \u0111\u01b0\u1ee3c kh\u00e1m b\u1ec7nh \u1edf nhi\u1ec1u ph\u00f2ng kh\u00e1m tr\u00ean trang web c\u00f3 th\u1ec3 gi\u00fap b\u1ec7nh nh\u00e2n ch\u1ecdn \u0111\u01b0\u1ee3c ph\u00f2ng kh\u00e1m c\u00f3 th\u1eddi gian ch\u1edd th\u1ea5p nh\u1ea5t. \u0110i\u1ec1u n\u00e0y s\u1ebd l\u00e0m gi\u1ea3m s\u1ef1 qu\u00e1 t\u1ea3i \u1edf c\u00e1c ph\u00f2ng kh\u00e1m v\u00e0 ph\u1ee5c v\u1ee5 \u0111\u01b0\u1ee3c nhi\u1ec1u ng\u01b0\u1eddi b\u1ec7nh h\u01a1n.<\/p>\n

H\u1ec7 th\u1ed1ng x\u1ebfp h\u00e0ng k\u1ebft h\u1ee3p v\u1edbi gi\u1ea3i ph\u00e1p customer feedback s\u1ebd gi\u00fap c\u00e1c b\u1ec7nh vi\u1ec7n, ph\u00f2ng kh\u00e1m ph\u00e2n t\u00edch nh\u1eefng ph\u1ea3n h\u1ed3i c\u1ee7a ng\u01b0\u1eddi b\u1ec7nh \u0111\u1ec3 k\u1ecbp th\u1eddi \u0111i\u1ec1u ch\u1ec9nh ch\u1ea5t l\u01b0\u1ee3ng, d\u1ecbch v\u1ee5 t\u1ed1t h\u01a1n.<\/p>\n

S\u1eed d\u1ee5ng h\u1ec7 th\u1ed1ng x\u1ebfp h\u00e0ng gi\u00fap b\u1ec7nh vi\u1ec7n, ph\u00f2ng kh\u00e1m mang l\u1ea1i ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 ph\u00f9 h\u1ee3p v\u1edbi nh\u1eefng g\u00ec ng\u01b0\u1eddi b\u1ec7nh mong mu\u1ed1n nh\u01b0 vi\u1ec7c ki\u1ec3m so\u00e1t th\u1eddi gian v\u00e0 \u0111\u01b0\u1ee3c cung c\u1ea5p nhi\u1ec1u th\u00f4ng tin h\u01a1n v\u1ec1 quy tr\u00ecnh kh\u00e1m b\u1ec7nh. V\u00e0 h\u1ec7 th\u1ed1ng c\u0169ng gi\u00fap cho c\u00e1c ph\u00f2ng kh\u00e1m c\u00f3 th\u1ec3 t\u1eadp trung nh\u1eefng g\u00ec t\u1ed1t nh\u1ea5t cho ng\u01b0\u1eddi b\u1ec7nh.<\/p>\n

Xem th\u00eam b\u00e0i vi\u1ebft: B\u1ea3n \u0111\u1ed3 h\u00e0nh tr\u00ecnh kh\u00e1ch h\u00e0ng gi\u00fap c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng nh\u01b0 th\u1ebf n\u00e0o?<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Tr\u01b0\u1edbc \u0111\u00e2y ng\u01b0\u1eddi b\u1ec7nh \u0111\u1ebfn kh\u00e1m b\u1ec7nh s\u1ebd t\u1edbi tr\u1ef1c ti\u1ebfp ph\u00f2ng kh\u00e1m \u0111\u1ec3 ch\u1edd \u0111\u1ebfn l\u01b0\u1ee3t th\u0103m kh\u00e1m. N\u1ebfu th\u1eddi gian ch\u1edd \u0111\u1ee3i qu\u00e1 l\u00e2u, nh\u1eefng suy ngh\u0129 ti\u00eau c\u1ef1c s\u1ebd xu\u1ea5t hi\u1ec7n trong \u0111\u1ea7u h\u1ecd nh\u01b0: T\u1ea1i sao ng\u01b0\u1eddi kia l\u1ea1i \u0111\u01b0\u1ee3c g\u1ecdi tr\u01b0\u1edbc t\u00f4i? T\u00f4i ph\u1ea3i ch\u1edd trong bao l\u00e2u n\u1eefa m\u1edbi […]\n","protected":false},"author":1,"featured_media":3972,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"rank_math_lock_modified_date":false,"footnotes":""},"categories":[159],"tags":[203],"class_list":["post-3963","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-he-thong-xep-hang-tu-dong","tag-he-thong-xep-hang"],"featured_image_url":"https:\/\/miraway.vn\/blog\/wp-content\/uploads\/2019\/11\/cach-he-thong-xep-hang-cai-thien-chat-luong-dich-vu-o-benh-vien-phong-kham-1-1.png","_links":{"self":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/posts\/3963"}],"collection":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/comments?post=3963"}],"version-history":[{"count":0,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/posts\/3963\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/media\/3972"}],"wp:attachment":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/media?parent=3963"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/categories?post=3963"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/tags?post=3963"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}