{"id":3646,"date":"2019-06-13T03:41:18","date_gmt":"2019-06-13T03:41:18","guid":{"rendered":"https:\/\/miraway-cetm.com\/?p=3646"},"modified":"2019-06-13T03:41:18","modified_gmt":"2019-06-13T03:41:18","slug":"cong-nghe-nhan-dien-khuon-mat-giup-cai-thien-trai-nghiem-khach-hang","status":"publish","type":"post","link":"https:\/\/miraway.vn\/blog\/cong-nghe-nhan-dien-khuon-mat-giup-cai-thien-trai-nghiem-khach-hang\/","title":{"rendered":"C\u00f4ng Ngh\u1ec7 Nh\u1eadn Di\u1ec7n Khu\u00f4n M\u1eb7t Gi\u00fap C\u1ea3i Thi\u1ec7n Tr\u1ea3i Nghi\u1ec7m Kh\u00e1ch H\u00e0ng"},"content":{"rendered":"

Vi\u1ec7c chuy\u1ec3n kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng th\u00e0nh kh\u00e1ch h\u00e0ng th\u1ef1c s\u1ebd l\u00e0 \u01b0u ti\u00ean h\u00e0ng \u0111\u1ea7u trong n\u0103m t\u1edbi c\u1ee7a c\u00e1c doanh nghi\u1ec7p. \u0110\u00e2y ch\u1eafc ch\u1eafn l\u00e0 m\u1ed9t m\u1ee5c ti\u00eau x\u1ee9ng \u0111\u00e1ng, nh\u01b0ng n\u00f3 \u0111\u1eb7t ra m\u1ed9t c\u00e2u h\u1ecfi ti\u1ebfp theo – L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 b\u1ea1n gi\u1eef \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng m\u1ed9t khi doanh nghi\u1ec7p c\u00f3 \u0111\u01b0\u1ee3c h\u1ecd?<\/p>\n

C\u00e2u h\u1ecfi h\u00f3c b\u00faa n\u00e0y \u0111\u00e3 t\u1eebng l\u00e0 v\u1ea5n \u0111\u1ec1 l\u00e0m cho nh\u1eefng doanh nghi\u1ec7p b\u00e1n l\u1ebb c\u1ed1 g\u1eafng gi\u1ea3i quy\u1ebft trong nhi\u1ec1u th\u1eadp k\u1ef7 qua. Nh\u1edd c\u00e1c c\u00f4ng ngh\u1ec7 m\u1edbi, \u0111i\u1ec1u \u0111\u00f3 tr\u1edf n\u00ean d\u1ec5 d\u00e0ng h\u01a1n trong n\u0103m 2019. M\u1edbi \u0111\u00e2y, Walmart \u0111\u00e3 c\u00f4ng b\u1ed1 k\u1ebf ho\u1ea1ch \u0111\u01b0a c\u00f4ng ngh\u1ec7 nh\u1eadn di\u1ec7n khu\u00f4n m\u1eb7t<\/a> v\u00e0o trong vi\u1ec7c kinh doanh c\u1ee7a h\u1ecd theo ki\u1ec3u hi\u1ec3n th\u1ecb b\u00e1o c\u00e1o ph\u00e2n t\u00edch v\u1ec1 \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng t\u1eeb m\u00e0n h\u00ecnh l\u1edbn c\u1ee7a trung t\u00e2m \u0111\u1ebfn c\u00e1c c\u1eeda h\u00e0ng b\u00e1n l\u1ebb \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh v\u00e0 can thi\u1ec7p v\u00e0o nh\u1eefng d\u1ecbch v\u1ee5 n\u00e0o khi\u1ebfn kh\u00e1ch h\u00e0ng kh\u00f4ng h\u00e0i l\u00f2ng.<\/p>\n

Nh\u01b0ng l\u1ee3i \u00edch ti\u1ec1m n\u0103ng c\u1ee7a c\u00f4ng ngh\u1ec7 n\u00e0y l\u1edbn h\u01a1n r\u1ea5t nhi\u1ec1u so v\u1edbi c\u00e1c gi\u1ea3i ph\u00e1p ri\u00eang l\u1ebb. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 ba l\u1ee3i \u00edch m\u00e0 c\u00f4ng ngh\u1ec7 nh\u1eadn di\u1ec7n khu\u00f4n m\u1eb7t c\u00f3 th\u1ec3 mang l\u1ea1i cho doanh nghi\u1ec7p nh\u1eefng tr\u1ea3i nghi\u1ec7m t\u1ed1t nh\u1ea5t, c\u0169ng nh\u01b0 nh\u1eefng g\u00ec doanh nghi\u1ec7p c\u00f3 th\u1ec3 l\u00e0m \u0111\u1ec3 t\u1eadn d\u1ee5ng hi\u1ec7u qu\u1ea3 th\u00f4ng tin \u0111\u00f3.<\/p>\n

\"c\u00f4ng<\/p>\n

Hi\u1ec3u v\u1ec1 h\u00e0nh tr\u00ecnh c\u1ee7a kh\u00e1ch h\u00e0ng.<\/strong><\/span><\/h2>\n

V\u1edbi c\u00f4ng ngh\u1ec7 nh\u1eadn di\u1ec7n khu\u00f4n m\u1eb7t, doanh nghi\u1ec7p c\u00f3 th\u1ec3 ki\u1ec3m tra c\u00e1c \u0111i\u1ec3m giao d\u1ecbch v\u00e0 tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng tr\u00ean h\u00e0nh tr\u00ecnh mua h\u00e0ng. T\u1eeb \u0111\u00f3 x\u00e1c \u0111\u1ecbnh m\u1ee9c \u0111\u1ed9 \u1ea3nh h\u01b0\u1edfng c\u1ee7a t\u1eebng tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng, bao g\u1ed3m kho\u1ea3n chi ti\u00eau c\u1ee7a h\u1ecd, cho d\u00f9 l\u00e0 t\u00edch c\u1ef1c hay ti\u00eau c\u1ef1c.<\/p>\n

Kh\u00e1ch h\u00e0ng c\u00f3 nhi\u1ec1u t\u01b0\u01a1ng t\u00e1c nh\u1ecf, t\u1ef1u chung l\u1ea1i tr\u1edf th\u00e0nh tr\u1ea3i nghi\u1ec7m c\u1ee7a h\u1ecd. \u0110\u00f3 l\u00e0 l\u00fd do t\u1ea1i sao c\u00e1c doanh nghi\u1ec7p ph\u1ea3i n\u1ed7 l\u1ef1c \u0111\u1ec3 hi\u1ec3u r\u00f5 m\u1ecdi \u0111i\u1ec3m ti\u1ebfp x\u00fac – t\u01b0\u01a1ng t\u00e1c v\u1edbi c\u00e1c giao d\u1ecbch vi\u00ean, d\u1ecbch v\u1ee5, m\u00f4i tr\u01b0\u1eddng, c\u00f4ng ngh\u1ec7, v.v. – \u0111ang ho\u1ea1t \u0111\u1ed9ng t\u1ed1t hay kh\u00f4ng v\u00e0 c\u00f3 th\u1ec3 c\u1ea3i thi\u1ec7n \u0111i\u1ec1u g\u00ec.<\/p>\n

Ch\u1eb3ng h\u1ea1n, n\u1ebfu kh\u00e1ch h\u00e0ng th\u01b0\u1eddng r\u1eddi kh\u1ecfi khu v\u1ef1c b\u00e1n l\u1ebb s\u1ea3n ph\u1ea9m S\u1ee9c kh\u1ecfe v\u00e0 L\u00e0m \u0111\u1eb9p c\u1ee7a nh\u00e0 cung c\u1ea5p m\u1ef9 ph\u1ea9m v\u00e0 tr\u1edf n\u00ean th\u1ea5t v\u1ecdng h\u01a1n so v\u1edbi khi h\u1ecd b\u01b0\u1edbc v\u00e0o, \u0111i\u1ec1u n\u00e0y cho th\u1ea5y c\u00e1c v\u1ea5n \u0111\u1ec1 v\u1edbi tr\u1ea3i nghi\u1ec7m t\u1ea1i b\u1ed9 ph\u1eadn \u0111\u00f3. Nh\u1eefng hi\u1ec3u bi\u1ebft t\u1eebng chi ti\u1ebft nh\u01b0 th\u1ebf n\u00e0y s\u1ebd gi\u00fap c\u00e1c doanh nghi\u1ec7p th\u1ef1c hi\u1ec7n nh\u1eefng c\u1ea3i ti\u1ebfn nh\u1ecf tr\u00ean to\u00e0n b\u1ed9 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng t\u1ea1i \u0111i\u1ec3m giao d\u1ecbch. \u0110\u1ed9i ng\u0169 nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o \u0111\u1ec3 cung c\u1ea5p s\u1ef1 h\u1ed7 tr\u1ee3 c\u1ea7n thi\u1ebft t\u1ea1i c\u00e1c \u0111i\u1ec3m giao d\u1ecbch \u0111\u1ec3 c\u1ea3i thi\u1ec7n ho\u1eb7c l\u00e0m phong ph\u00fa th\u00eam tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n

C\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m.<\/strong><\/span><\/h2>\n

C\u00f4ng ngh\u1ec7 nh\u1eadn di\u1ec7n khu\u00f4n m\u1eb7t c\u1ee7a ch\u00ednh n\u00f3 c\u00f3 c\u00e1c \u1ee9ng d\u1ee5ng th\u00fa v\u1ecb v\u00e0 h\u1eefu \u00edch. Tuy nhi\u00ean, l\u1ee3i \u00edch th\u1ef1c s\u1ef1 n\u1eb1m \u1edf vi\u1ec7c s\u1eed d\u1ee5ng d\u1eef li\u1ec7u n\u00e0y k\u1ebft h\u1ee3p v\u1edbi c\u00e1c ngu\u1ed3n d\u1eef li\u1ec7u v\u00e0 c\u00f4ng ngh\u1ec7 ph\u00e2n t\u00edch kh\u00e1c \u0111\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c s\u1ef1 hi\u1ec3u bi\u1ebft to\u00e0n di\u1ec7n v\u1ec1 kh\u00e1ch h\u00e0ng c\u00e1 nh\u00e2n.<\/p>\n

M\u1ed9t trong nh\u1eefng t\u1eeb th\u00f4ng d\u1ee5ng \u0111\u01b0\u1ee3c nh\u1eafc \u0111\u1ebfn nhi\u1ec1u nh\u1ea5t l\u00e0 c\u00e1 nh\u00e2n h\u00f3a. V\u00e0 \u1ee9ng d\u1ee5ng n\u00e0y \u0111\u00e3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng ch\u1ee7 y\u1ebfu b\u1edfi c\u00e1c digital marketer \u0111\u1ec3 nh\u1eafm m\u1ee5c ti\u00eau cung c\u1ea5p v\u00e0 n\u1ed9i dung. L\u00fd do s\u00e2u xa l\u00e0 ng\u01b0\u1eddi ti\u00eau d\u00f9ng coi tr\u1ecdng vi\u1ec7c c\u00e1 nh\u00e2n h\u00f3a trong c\u00e1c t\u01b0\u01a1ng t\u00e1c mua h\u00e0ng v\u00e0 d\u1ecbch v\u1ee5 tr\u00ean c\u00e1c th\u1eddi \u0111i\u1ec3m ti\u1ebfp th\u1ecb \/qu\u1ea3ng c\u00e1o, trong khi c\u00e1c doanh nghi\u1ec7p l\u1ea1i kh\u00f4ng ch\u00fa tr\u1ecdng \u0111i\u1ec1u n\u00e0y.<\/p>\n

M\u1ed9t k\u1ecbch b\u1ea3n trong t\u01b0\u01a1ng lai c\u00f3 th\u1ec3 l\u00e0 khi kh\u00e1ch h\u00e0ng \u0111\u00e3 v\u00e0o c\u1eeda h\u00e0ng, b\u1eb1ng vi\u1ec7c \u0111\u01b0a c\u00f4ng ngh\u1ec7 nh\u1eadn di\u1ec7n khu\u00f4n m\u1eb7t \u0111\u1ec3 khai th\u00e1c r\u1ea5t nhi\u1ec1u th\u00f4ng tin kh\u00e1c nh\u1eb1m cung c\u1ea5p tr\u1ea3i nghi\u1ec7m c\u00e1 nh\u00e2n tuy\u1ec7t v\u1eddi cho h\u1ecd. \u0110\u1ed3ng th\u1eddi h\u1ec7 th\u1ed1ng d\u1ef1a tr\u00ean c\u00e1c t\u01b0\u01a1ng t\u00e1c trong qu\u00e1 kh\u1ee9 \u0111\u1ec3 \u0111\u1ecdc v\u00e0 ph\u00e2n t\u00edch h\u00e0nh vi mua s\u1eafm v\u00e0 c\u1ea3m x\u00fac c\u1ee7a kh\u00e1ch h\u00e0ng. Lu\u1ed3ng th\u00f4ng tin v\u1ec1 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng theo th\u1eddi gian th\u1ef1c c\u00f3 th\u1ec3 cung c\u1ea5p d\u1eef li\u1ec7u cho t\u1ea5t c\u1ea3 m\u1ecdi ho\u1ea1t \u0111\u1ed9ng t\u1eeb c\u00e1c \u01b0u \u0111\u00e3i d\u1ef1a tr\u00ean mua s\u1eafm so s\u00e1nh c\u00f9ng ng\u00e0y c\u1ee7a kh\u00e1ch h\u00e0ng, \u0111\u1ebfn h\u1ed3 s\u01a1 kh\u00e1ch h\u00e0ng c\u00e1 nh\u00e2n \u0111\u1ec3 h\u1ed7 tr\u1ee3 c\u00e1c t\u01b0\u01a1ng t\u00e1c gi\u1eefa kh\u00e1ch h\u00e0ng v\u00e0 giao d\u1ecbch vi\u00ean hi\u1ec7u qu\u1ea3 h\u01a1n.<\/p>\n

H\u00e3y t\u01b0\u1edfng t\u01b0\u1ee3ng m\u1ed9t ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u1eeda h\u00e0ng nh\u1eadn \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o r\u1eb1ng m\u1ed9t kh\u00e1ch h\u00e0ng VIP \u0111\u00e3 v\u00e0o c\u1eeda h\u00e0ng. H\u1ed3 s\u01a1 v\u1ec1 l\u1ecbch s\u1eed mua s\u1eafm g\u1ea7n \u0111\u00e2y c\u1ee7a c\u00f4 \u1ea5y tr\u00ean c\u1ea3 trang web c\u1ee7a doanh nghi\u1ec7p v\u00e0 c\u1ee7a \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh, c\u0169ng nh\u01b0 c\u00e1c \u0111\u00e1nh gi\u00e1 x\u00e3 h\u1ed9i v\u00e0 ph\u1ea3n h\u1ed3i m\u00e0 c\u00f4 \u1ea5y \u0111\u01b0a ra v\u1ec1 th\u01b0\u01a1ng hi\u1ec7u s\u1ebd \u0111\u01b0\u1ee3c cung c\u1ea5p cho \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean. Thay v\u00ec \u0111\u01b0a ra m\u1ed9t l\u1eddi ch\u00e0o chung chung, c\u00f4ng ngh\u1ec7 s\u1ebd n\u00e2ng cao s\u1ef1 c\u00e1 nh\u00e2n h\u00f3a c\u1ee7a kh\u00e1ch h\u00e0ng gi\u00fap nh\u00e2n vi\u00ean ti\u1ebfp c\u1eadn h\u1ecd th\u00e2n thi\u1ec7n v\u00e0 \u0111\u01b0a ra ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 t\u1ed1t \u0111\u1ec3 t\u1ea1o ra nh\u1eefng tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng<\/a> th\u1ef1c s\u1ef1 kh\u00e1c bi\u1ec7t.<\/p>\n

D\u1ef1 \u0111o\u00e1n nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng.<\/strong><\/span><\/h2>\n

L\u1ee3i \u00edch cu\u1ed1i c\u00f9ng c\u1ee7a s\u1ef1 k\u1ebft h\u1ee3p v\u00e0 kh\u1ea3 n\u0103ng ph\u00e2n t\u00edch s\u1ebd v\u01b0\u1ee3t ra ngo\u00e0i vi\u1ec7c \u0111\u00e1p \u1ee9ng, v\u00e0 thay v\u00e0o \u0111\u00f3 l\u00e0 d\u1ef1 \u0111o\u00e1n nhu c\u1ea7u, mong mu\u1ed1n v\u00e0 c\u01a1 h\u1ed9i c\u1ee7a kh\u00e1ch h\u00e0ng. Gi\u00fap doanh nghi\u1ec7p n\u1eafm b\u1eaft \u0111\u01b0\u1ee3c nhu c\u1ea7u th\u1ecb hi\u1ebfu c\u1ee7a kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch nhanh ch\u00f3ng nh\u1ea5t m\u00e0 kh\u00f4ng ph\u1ea3i m\u1ea5t th\u1eddi gian th\u0103m d\u00f2, kh\u1ea3o s\u00e1t \u00fd ki\u1ebfn kh\u00e1ch h\u00e0ng. V\u1edbi \u0111\u1ee7 d\u1eef li\u1ec7u v\u00e0 th\u1eddi gian, c\u00e1c thu\u1eadt to\u00e1n d\u1ef1 \u0111o\u00e1n c\u00f3 th\u1ec3 t\u00ecm th\u1ea5y c\u00e1c m\u1eabu trong c\u00e1c h\u00e0nh vi trong qu\u00e1 kh\u1ee9 v\u00e0 \u0111\u01b0a ra d\u1ef1 \u0111o\u00e1n v\u1ec1 nh\u1eefng g\u00ec kh\u00e1ch h\u00e0ng s\u1ebd c\u1ea7n trong t\u01b0\u01a1ng lai d\u1ef1a v\u00e0o s\u1ef1 ph\u00e2n t\u00edch c\u00e1c d\u1eef li\u1ec7u kh\u1ed5ng l\u1ed3 tr\u00ean l\u1ecbch s\u1eed mua h\u00e0ng c\u1ee7a h\u1ecd. \u0110i\u1ec1u n\u00e0y cho ph\u00e9p doanh nghi\u1ec7p tr\u00e1nh nh\u1eefng tr\u1ea3i nghi\u1ec7m kh\u00f4ng t\u1ed1t b\u1eb1ng c\u00e1ch ng\u0103n ch\u1eb7n c\u00e1c \u0111i\u1ec1u ki\u1ec7n g\u00e2y ra ch\u00fang ngay t\u1eeb \u0111\u1ea7u. N\u00f3 c\u0169ng cho ph\u00e9p c\u00e1c th\u01b0\u01a1ng hi\u1ec7u x\u00e1c \u0111\u1ecbnh c\u00e1c y\u1ebfu t\u1ed1 c\u1ee7a tr\u1ea3i nghi\u1ec7m th\u00fac \u0111\u1ea9y k\u1ebft qu\u1ea3 kinh doanh c\u00f9ng v\u1edbi m\u1ed1i quan h\u1ec7 t\u00edch c\u1ef1c v\u1edbi kh\u00e1ch h\u00e0ng.<\/p>\n

Tr\u01b0\u1edbc \u0111\u00e2y, c\u00e1c m\u00f4 h\u00ecnh d\u1ef1 \u0111o\u00e1n h\u1ea7u nh\u01b0 ch\u1ec9 ch\u1ea1y tr\u00ean d\u1eef li\u1ec7u c\u00f3 c\u1ea5u tr\u00fac v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c t\u1ef7 l\u1ec7 ch\u00ednh x\u00e1c \u0111\u00e1ng n\u1ec3, nh\u01b0ng v\u1eabn mu\u1ed1n t\u1ef7 l\u1ec7 ch\u00ednh x\u00e1c 60% \u0111\u1ebfn 70%. B\u1eb1ng c\u00e1ch k\u1ebft h\u1ee3p d\u1eef li\u1ec7u con ng\u01b0\u1eddi kh\u00f4ng c\u00f3 c\u1ea5u tr\u00fac c\u1ed1 \u0111\u1ecbnh t\u1eeb c\u00f4ng ngh\u1ec7 nh\u1eadn di\u1ec7n khu\u00f4n m\u1eb7t, \u0111\u00e1nh gi\u00e1 x\u00e3 h\u1ed9i v\u00e0 nh\u1eadn x\u00e9t kh\u1ea3o s\u00e1t, \u0111\u1ed9 ch\u00ednh x\u00e1c c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u1ebfn 90%.<\/p>\n

C\u0169ng gi\u1ed1ng nh\u01b0 b\u1ea5t k\u1ef3 c\u00f4ng ngh\u1ec7 m\u1edbi n\u00e0o, nh\u1eadn di\u1ec7n khu\u00f4n m\u1eb7t s\u1ebd kh\u00f4ng ph\u1ea3i l\u00e0 y\u1ebfu t\u1ed1 duy nh\u1ea5t \u0111\u1ec3 hi\u1ec3u v\u00e0 t\u01b0\u01a1ng t\u00e1c v\u1edbi c\u00e1c kh\u00e1ch h\u00e0ng k\u1ef9 thu\u1eadt s\u1ed1 ng\u00e0y nay. Tuy nhi\u00ean, n\u1ebfu \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng m\u1ed9t c\u00e1ch \u0111\u00fang \u0111\u1eafn, k\u1ebft h\u1ee3p v\u1edbi h\u1ec7 th\u1ed1ng d\u1eef li\u1ec7u v\u00e0 c\u00f4ng ngh\u1ec7 kh\u00e1c, nh\u1eadn di\u1ec7n khu\u00f4n m\u1eb7t s\u1ebd tr\u1edf th\u00e0nh \u1ed1ng k\u00ednh r\u1ea5t m\u1ea1nh m\u1ebd nh\u1eb1m tr\u1ea3 l\u1eddi m\u1ed9t trong nh\u1eefng c\u00e2u h\u1ecfi kh\u00f3 n\u1eafm b\u1eaft nh\u1ea5t gi\u1eefa ng\u01b0\u1eddi mua v\u00e0 ng\u01b0\u1eddi b\u00e1n: T\u1ea1i sao kh\u00e1ch h\u00e0ng th\u00edch \u0111i\u1ec1u n\u00e0y v\u00e0 tr\u1ed1n tr\u00e1nh \u0111i\u1ec1u kh\u00e1c? T\u1ea1i sao h\u1ecd kh\u00f4ng s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 c\u1ee7a doanh nghi\u1ec7p? T\u1ea1i sao h\u1ecd ch\u1ecdn \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh? T\u1ea1i sao h\u1ecd tr\u1edf l\u1ea1i nhi\u1ec1u l\u1ea7n? T\u1ea1i sao h\u1ecd d\u00e0nh nhi\u1ec1u th\u1eddi gian n\u00e0y h\u01a1n l\u1ea7n tr\u01b0\u1edbc? M\u1ed7i c\u00f4ng c\u1ee5 doanh nghi\u1ec7p c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng \u0111\u1ec3 gi\u1ea3i quy\u1ebft b\u00ed \u1ea9n n\u00e0y l\u00e0 v\u00f4 gi\u00e1.<\/p>\n

Xem th\u00eam b\u00e0i vi\u1ebft: 8 C\u00e1ch mang l\u1ea1i tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng v\u01b0\u1ee3t tr\u1ed9i.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Vi\u1ec7c chuy\u1ec3n kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng th\u00e0nh kh\u00e1ch h\u00e0ng th\u1ef1c s\u1ebd l\u00e0 \u01b0u ti\u00ean h\u00e0ng \u0111\u1ea7u trong n\u0103m t\u1edbi c\u1ee7a c\u00e1c doanh nghi\u1ec7p. \u0110\u00e2y ch\u1eafc ch\u1eafn l\u00e0 m\u1ed9t m\u1ee5c ti\u00eau x\u1ee9ng \u0111\u00e1ng, nh\u01b0ng n\u00f3 \u0111\u1eb7t ra m\u1ed9t c\u00e2u h\u1ecfi ti\u1ebfp theo – L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 b\u1ea1n gi\u1eef \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng m\u1ed9t khi doanh nghi\u1ec7p […]\n","protected":false},"author":1,"featured_media":3649,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"rank_math_lock_modified_date":false,"footnotes":""},"categories":[158],"tags":[217,218],"class_list":["post-3646","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-he-thong-nhan-dien-khuon-mat","tag-nhan-dien-khach-hang","tag-nhan-dien-khuon-mat"],"featured_image_url":"https:\/\/miraway.vn\/blog\/wp-content\/uploads\/2019\/06\/cong-nghe-nhan-dien-khach-hang-1-1.jpg","_links":{"self":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/posts\/3646"}],"collection":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/comments?post=3646"}],"version-history":[{"count":0,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/posts\/3646\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/media\/3649"}],"wp:attachment":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/media?parent=3646"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/categories?post=3646"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/tags?post=3646"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}