{"id":16247,"date":"2024-12-23T17:02:06","date_gmt":"2024-12-23T10:02:06","guid":{"rendered":"https:\/\/miraway.vn\/blog\/?p=16247"},"modified":"2024-12-23T18:07:05","modified_gmt":"2024-12-23T11:07:05","slug":"he-thong-xep-hang-tu-dong-cho-benh-vien-la-gi-tai-sao-can-su-dung-he-thong-xep-hang-tu-dong-cho-benh-vien-trung-tam-y-te","status":"publish","type":"post","link":"https:\/\/miraway.vn\/blog\/he-thong-xep-hang-tu-dong-cho-benh-vien-la-gi-tai-sao-can-su-dung-he-thong-xep-hang-tu-dong-cho-benh-vien-trung-tam-y-te\/","title":{"rendered":"H\u1ec7 th\u1ed1ng x\u1ebfp h\u00e0ng t\u1ef1 \u0111\u1ed9ng cho b\u1ec7nh vi\u1ec7n l\u00e0 g\u00ec, t\u1ea1i sao c\u1ea7n s\u1eed d\u1ee5ng h\u1ec7 th\u1ed1ng x\u1ebfp h\u00e0ng t\u1ef1 \u0111\u1ed9ng cho b\u1ec7nh vi\u1ec7n, trung t\u00e2m y t\u1ebf?"},"content":{"rendered":"

H\u1ec7 th\u1ed1ng x\u1ebfp h\u00e0ng t\u1ef1 \u0111\u1ed9ng l\u00e0 g\u00ec?<\/h2>\n

H\u1ec7 th\u1ed1ng x\u1ebfp h\u00e0ng t\u1ef1 \u0111\u1ed9ng,<\/a> hay c\u00f2n g\u1ecdi l\u00e0 h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd x\u1ebfp h\u00e0ng, l\u00e0 m\u1ed9t gi\u1ea3i ph\u00e1p c\u00f4ng ngh\u1ec7 \u1ee9ng d\u1ee5ng v\u00e0o vi\u1ec7c qu\u1ea3n l\u00fd v\u00e0 t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh x\u1ebfp h\u00e0ng trong c\u00e1c b\u1ec7nh vi\u1ec7n v\u00e0 trung t\u00e2m y t\u1ebf. H\u1ec7 th\u1ed1ng n\u00e0y bao g\u1ed3m c\u00e1c thi\u1ebft b\u1ecb ph\u1ea7n c\u1ee9ng 1 <\/sup><\/span> (m\u00e1y l\u1ea5y s\u1ed1, m\u00e0n h\u00ecnh hi\u1ec3n th\u1ecb,…) v\u00e0 ph\u1ea7n m\u1ec1m, gi\u00fap t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh x\u1ebfp h\u00e0ng, t\u1eeb vi\u1ec7c l\u1ea5y s\u1ed1, g\u1ecdi s\u1ed1 \u0111\u1ebfn qu\u1ea3n l\u00fd th\u00f4ng tin b\u1ec7nh nh\u00e2n.<\/p>\n

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Nhu c\u1ea7u kh\u00e1m ch\u1eefa b\u1ec7nh t\u1ea1i c\u00e1c b\u1ec7nh v\u1ec7n r\u1ea5t l\u1edbn, h\u00e0ng ng\u00e0y c\u00f3 h\u00e0ng tr\u0103m h\u00e0ng ngh\u00ecn l\u01b0\u1ee3t b\u1ec7nh nh\u00e2n x\u1ebfp h\u00e0ng \u0111\u1ec3 \u0111\u1ee3i kh\u00e1m ch\u1eefa b\u1ec7nh. L\u00e0m sao \u0111\u1ec3 ti\u1ebfp nh\u1eadn h\u1ed3 s\u01a1 c\u1ee7a b\u1ec7nh nh\u00e2n m\u1ed9t c\u00e1ch nhanh ch\u00f3ng, khoa h\u1ecdc, b\u00e0i to\u00e1n \u0111\u00f3 t\u1eebng l\u00e0m \u0111au \u0111\u1ea7u r\u1ea5y nhi\u1ec1u c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd. Nh\u01b0ng t\u1eeb b\u00e2y gi\u1edd, b\u1ea1n c\u00f3 th\u1ec3 ho\u00e0n to\u00e0n y\u00ean t\u00e2m, v\u1edbi h\u1ec7 th\u1ed1ng x\u1ebfp h\u00e0ng t\u1ef1 \u0111\u1ed9ng th\u00f4ng minh, thi\u1ebft k\u1ebf ph\u00f9 h\u1ee3p v\u1edbi m\u00f4i tr\u01b0\u1eddng Vi\u1ec7t Nam s\u1ebd gi\u00fap b\u1ea1n gi\u1ea3i quy\u1ebft t\u1ea5t c\u1ea3 c\u00e1c v\u1ea5n \u0111\u1ec1 \u0111\u00f3.<\/p>\n

\u00a0Nh\u1eefng ti\u1ec7n \u00edch m\u00e0 h\u1ec7 th\u1ed1ng l\u1ea5y s\u1ed1 th\u1ee9 t\u1ef1 t\u1ef1 \u0111\u1ed9ng mang l\u1ea1i<\/h2>\n

\u00a0\u0110\u1ed1i v\u1edbi b\u1ec7nh vi\u1ec7n:<\/strong>
\n– B\u1ec7nh nh\u00e2n kh\u00f4ng ph\u1ea3i x\u1ebfp h\u00e0ng d\u00e0i, chen l\u1ea7n nhau m\u00e0 s\u1ebd \u0111\u01b0\u1ee3c C\u1ea5p s\u1ed1 v\u00e0 g\u1ecdi kh\u00e1ch h\u00e0ng v\u00e0o qu\u1ea7y giao d\u1ecbch theo th\u1ee9 t\u1ef1 (V\u00e0o tr\u01b0\u1edbc – Ra tr\u01b0\u1edbc). V\u1edbi c\u00e1c t\u00ednh n\u0103ng:
\n+ T\u1ef1 \u0111\u1ed9ng ph\u00e2n kh\u00e1ch h\u00e0ng v\u1ec1 \u0111\u00fang d\u1ecbch v\u1ee5 (c\u00e1c qu\u1ea7y) c\u00e2n giao d\u1ecbch
\n+ C\u00f3 th\u1ec3 ph\u00e2n chia kh\u00e1ch h\u00e0ng theo nh\u00f3m d\u1ecbch v\u1ee5
\n+ G\u1ecdi kh\u00e1ch h\u00e0ng theo gi\u1edd \u0111\u1ebfn qu\u1ea7y
\n+ G\u1ecdi kh\u00e1ch h\u00e0ng theo d\u1ecbch v\u1ee5 \u01b0u ti\u00ean
\n+ G\u1ecdi kh\u00e1ch h\u00e0ng theo m\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean c\u1ee7a d\u1ecbch v\u1ee5
\n+ T\u1ef1 \u0111\u1ed9ng ph\u00e2n ph\u1ed1i kh\u00e1ch h\u00e0ng t\u1edbi qu\u1ea7y \u0111ang r\u00e3nh
\n+ T\u1ef1 \u0111\u1ed9ng chuy\u1ebfn kh\u00e1ch h\u00e0ng sang d\u1ecbch v\u1ee5 kh\u00e1c
\n– H\u1ec7 th\u1ed1ng b\u1ea3ng \u0111i\u1ec7n t\u1eed v\u00e0 \u00e2m thanh m\u1eddi g\u1ecdi s\u1ebd th\u00f4ng b\u00e1o cho b\u1ec7nh nh\u00e2n v\u1edbi s\u00f4 th\u1ee9 t\u1ef1 \u0111\u00e3 \u0111\u01b0\u1ee3c c\u1ea5p cho b\u1ec7nh nh\u00e2n tr\u01b0\u1edbc \u0111\u00f3..
\n– Th\u1ed1ng k\u00ea t\u1ed5ng h\u1ee3p v\u00e0 chi ti\u1ebft kh\u00e1ch h\u00e0ng v\u00e0o giao d\u1ecbch theo ng\u00e0y, th\u00e1ng, n\u0103m, theo qu\u1ea7y, theo nh\u00e2n vi\u00ean, theo nghi\u1ec7p v\u1ee5, theo ch\u1ee9c n\u0103ng, theo c\u01a1 quan, …)
\n– \u0110\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c c\u1ee7a nh\u00e2n vi\u00ean ti\u1ebfp nh\u1eadn kh\u00e1ch h\u00e0ng qua s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng m\u1ed7i nh\u00e2n vi\u00ean gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c v\u00e0 th\u1eddi gian trung b\u00ecnh cho m\u1ed7i kh\u00e1ch h\u00e0ng.
\n– B\u1ec7nh vi\u1ec7n qu\u1ea3n l\u00fd d\u1ec5 d\u00e0ng nh\u00e2n vi\u00ean l\u00e0m vi\u1ec7c tr\u00ean h\u1ec7 th\u00f4ng th\u00f4ng qua k\u1ebft n\u1ed1i internet (m\u00e1y vi t\u00ednh, m\u00e1y t\u00ednh b\u1ea3ng, \u0111i\u1ec7n tho\u1ea1i smartphone)
\n– T\u1ea1o m\u1ef9 quan khu v\u1ef1c giao d\u1ecbch (kh\u00e1ch h\u00e0ng s\u1ebd kh\u00f4ng t\u1eadp trung \u0111\u1ee9ng tr\u01b0\u1edbc qu\u1ea7y giao d\u1ecbch \u0111\u1ec1 ch\u1edd).
\n– Ti\u1ebft ki\u1ec7m th\u1eddi gian v\u00e0 nh\u00e2n l\u1ef1c cho c\u00f4ng t\u00e1c qu\u1ea3n l\u00fd, gi\u00fap ti\u1ebft ki\u1ec7m chi ph\u00ed nh\u00e2n vi\u00ean
\n– N\u00e2ng cao t\u00ednh chuy\u00ean nghi\u1ec7p trong qu\u1ea3n l\u00fd, ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng \u0111\u1ebfn kh\u00e1m ch\u1eefa b\u1ec7nh.
\n– \u0110\u1ea3m b\u1ea3o t\u00ednh kh\u00e1ch quan, c\u00f4ng b\u0103ng, thu\u1eadn ti\u1ec7n cho m\u1ecdi kh\u00e1ch h\u00e0ng.<\/p>\n

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\u00a0\u0110\u1ed1i v\u1edbi nh\u00e2n vi\u00ean l\u00e0m vi\u1ec7c t\u1ea1i qu\u1ea7y ti\u1ebfp nh\u1eadn:<\/strong>
\n– Thu\u1eadn l\u1ee3i h\u01a1n trong giao d\u1ecbch. T\u1ea1o t\u00ednh chuy\u00ean nghi\u1ec7p trong kh\u00e2u ti\u1ebfp nh\u1eadn v\u00e0 qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng.
\n– Gi\u1ea3m \u00e1p l\u1ef1c cho nh\u00e2n vi\u00ean t\u1ea1i qu\u1ea7y ti\u1ebfp nh\u1eadn. T\u1eeb \u0111\u00f3 gi\u00fap c\u00f4ng vi\u1ec7c hi\u1ec7u qu\u1ea3 h\u01a1n.
\n. \u0110\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng:<\/strong>
\n– \u0110\u01b0\u1ee3c ph\u1ee5c v\u1ee5 theo th\u1ee9 t\u1ef1, ai \u0111\u1ebfn tr\u01b0\u1edbc, s\u1ebd \u0111\u01b0\u1ee3c ph\u1ee5c v\u1ee5 tr\u01b0\u1edbc, \u0111\u1ea3m b\u1ea3o s\u1ef1 c\u00f4ng b\u1eb1ng.
\n– D\u1ec5 d\u00e0ng l\u1ef1a ch\u1ecdn d\u1ecbch v\u1ee5 m\u00e0 m\u00ecnh \u0111ang c\u00f3 nhu c\u00e2u, kh\u00f4ng ph\u1ea3i qua c\u00e1c c\u00f4ng \u0111o\u1ea1n khai b\u00e1o g\u00e2y m\u1ea5t th\u1eddi gian.
\n– An to\u00e0n trong giao d\u1ecbch (kh\u00f4ng chen l\u00e2n \u0111\u1ec1 tr\u00e1nh t\u00ecnh tr\u1ea1ng k\u1ebb gian l\u1ee3i d\u1ee5ng tr\u1ed9m c\u0103p t\u00e0i s\u1ea3n).
\n– Bi\u1ebft \u0111\u01b0\u1ee3c ch\u00ednh x\u00e1c ph\u00f2ng d\u1ecbch v\u1ee5 s\u1ebd gi\u1ea3i quy\u1ebft c\u00f4ng vi\u1ec7c cho m\u00ecnh th\u00f4ng qua b\u1ea3ng \u0111i\u1ec7n t\u1eed t\u1ea1i m\u1ed7i ph\u00f2ng v\u00e0 \u00e2m m\u1eddi g\u1ecdi<\/p>\n

C\u00e1c t\u00ednh n\u0103ng ch\u00ednh c\u1ee7a h\u1ec7 th\u1ed1ng x\u1ebfp h\u00e0ng t\u1ef1 \u0111\u1ed9ng<\/h3>\n