{"id":15343,"date":"2023-09-27T12:42:29","date_gmt":"2023-09-27T05:42:29","guid":{"rendered":"https:\/\/miraway.vn\/blog\/?p=15343"},"modified":"2023-10-19T17:35:17","modified_gmt":"2023-10-19T10:35:17","slug":"digital-branch-trien-khai-ngan-hang","status":"publish","type":"post","link":"https:\/\/miraway.vn\/blog\/digital-branch-trien-khai-ngan-hang\/","title":{"rendered":"04 c\u00e1ch tri\u1ec3n khai Digital Branch – \u0111\u00f4i c\u00e1nh cho ph\u00f2ng giao d\u1ecbch ng\u00e2n h\u00e0ng"},"content":{"rendered":"

Digital Branch – \u0111\u00f4i c\u00e1nh cho ph\u00f2ng giao d\u1ecbch ng\u00e2n h\u00e0ng<\/p>\n

Trong th\u1eddi \u0111\u1ea1i c\u00f4ng ngh\u1ec7 l\u00ean ng\u00f4i, vi\u1ec7c t\u0103ng tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng l\u00e0 y\u1ebfu t\u1ed1 c\u1ea1nh tranh s\u1ed1ng c\u00f2n gi\u00fap doanh nghi\u1ec7p chi\u1ebfn th\u1eafng \u0111\u01b0\u1ee3c c\u00e1c \u0111\u1ed1i th\u1ee7 trong ng\u00e0nh v\u00e0 ng\u00e0nh ng\u00e2n h\u00e0ng c\u0169ng kh\u00f4ng n\u1eb1m ngo\u00e0i xu h\u01b0\u1edbng n\u00e0y. Hi\u1ec3u \u0111\u01b0\u1ee3c gi\u00e1 tr\u1ecb c\u1ee7a tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng, c\u00e1c ng\u00e2n h\u00e0ng \u0111\u00e3 ch\u1ea1y \u0111ua v\u00e0o c\u00f4ng cu\u1ed9c chuy\u1ec3n \u0111\u1ed5i s\u1ed1 v\u00e0 \u0111\u1ec3 d\u1eabn \u0111\u1ea7u cu\u1ed9c ch\u1ea1y \u0111ua n\u00e0y nhi\u1ec1u ng\u00e2n h\u00e0ng \u0111\u00e3 l\u1ef1a ch\u1ecdn \u0111\u00f4i c\u00e1nh Digital Branch nh\u1eb1m mang l\u1ea1i s\u1ef1 ti\u1ec7n l\u1ee3i v\u00e0 tr\u1ea3i nghi\u1ec7m m\u1edbi m\u1ebb cho kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh.<\/p>\n

V\u1eady, Digital Branch th\u1ef1c s\u1ef1 c\u00f3 \u00fd ngh\u0129a g\u00ec v\u00e0 t\u1ea1i sao n\u00f3 \u0111ang tr\u1edf th\u00e0nh xu h\u01b0\u1edbng quan tr\u1ecdng trong ng\u00e0nh ng\u00e2n h\u00e0ng? H\u00e3y c\u00f9ng <\/em>Miraway <\/em><\/a>ph\u00e2n t\u00edch v\u00e0 l\u00e0m r\u00f5 c\u00e1c l\u1ee3i \u00edch c\u0169ng nh\u01b0 l\u01b0u \u00fd \u0111\u1ec3 tri\u1ec3n khai t\u1ed1i \u01b0u h\u00ecnh th\u1ee9c giao d\u1ecbch n\u00e0y t\u1ea1i b\u00e0i vi\u1ebft sau \u0111\u00e2y.<\/em><\/p>\n

Digital Branch l\u00e0 g\u00ec ?<\/h3>\n
\"digital
digital branch<\/figcaption><\/figure>\n

Digital Branch ( qu\u1ea7y giao d\u1ecbch s\u1ed1) l\u00e0 m\u1ed9t kh\u00e1i ni\u1ec7m m\u1edbi m\u00e0 ng\u00e0nh ng\u00e2n h\u00e0ng \u0111ang \u00e1p d\u1ee5ng \u0111\u1ec3 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng th\u00f4ng qua c\u00f4ng ngh\u1ec7 s\u1ed1. Digital Branch kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 m\u1ed9t ph\u00f2ng giao d\u1ecbch tr\u1ef1c tuy\u1ebfn, m\u00e0 c\u00f2n mang \u0111\u1ebfn s\u1ef1 ti\u1ec7n l\u1ee3i, linh ho\u1ea1t v\u00e0 t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh giao d\u1ecbch.<\/p>\n

\u0110\u1eb7c \u0111i\u1ec3m c\u1ee7a Digital Branch<\/h3>\n

Qu\u1ea7y giao d\u1ecbch s\u1ed1 l\u00e0 m\u1ed9t h\u00ecnh th\u1ee9c chuy\u1ec3n \u0111\u1ed5i s\u1ed1 c\u1ee7a qu\u1ea7y giao d\u1ecbch truy\u1ec1n th\u1ed1ng, mang \u0111\u1ebfn nhi\u1ec1u l\u1ee3i \u00edch v\u00e0 ti\u1ec7n \u00edch cho kh\u00e1ch h\u00e0ng v\u00e0 ng\u00e2n h\u00e0ng. Qu\u1ea7y giao d\u1ecbch c\u00f3 nh\u1eefng \u0111\u1eb7c \u0111i\u1ec3m \u0111\u00e1ng ch\u00fa \u00fd sau<\/p>\n

Qu\u1ea7y giao d\u1ecbch s\u1ed1 l\u00e0 m\u1ed9t bi\u1ebfn th\u1ec3 s\u1ed1 h\u00f3a c\u1ee7a qu\u1ea7y giao d\u1ecbch truy\u1ec1n th\u1ed1ng, c\u00f3 nh\u1eefng \u0111\u1eb7c \u0111i\u1ec3m \u0111\u00e1ng ch\u00fa \u00fd sau:<\/p>\n

Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3\u00a0 s\u1eed d\u1ee5ng c\u00e1c thi\u1ebft b\u1ecb \u0111\u1ea7u cu\u1ed1i t\u1ef1 ph\u1ee5c v\u1ee5 nh\u01b0 Kiosk, m\u00e0n h\u00ecnh c\u1ea3m \u1ee9ng t\u01b0\u01a1ng t\u00e1c, g\u1eb7p g\u1ee1 v\u00e0 ch\u00e0o h\u1ecfi \u1ea3o \u0111\u1ec3 tr\u1ea3i nghi\u1ec7m ho\u00e0n to\u00e0n s\u1ed1 h\u00f3a.<\/p>\n

Cung c\u1ea5p khu v\u1ef1c ng\u00e2n h\u00e0ng t\u1ef1 ph\u1ee5c v\u1ee5, khu v\u1ef1c d\u1ecbch v\u1ee5 h\u1ed7 tr\u1ee3, khu v\u1ef1c ti\u1ec1n m\u1eb7t v\u00e0 ki\u1ec3m tra \u0111\u1ec3 t\u1ea1o tr\u1ea3i nghi\u1ec7m ng\u00e2n h\u00e0ng t\u1ed1t h\u01a1n cho kh\u00e1ch h\u00e0ng.<\/p>\n

Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 b\u1eaft \u0111\u1ea7u giao d\u1ecbch th\u00f4ng qua c\u00e1c k\u00eanh k\u1ef9 thu\u1eadt s\u1ed1 v\u00e0 sau \u0111\u00f3 ti\u1ebfp t\u1ee5c y\u00eau c\u1ea7u tr\u1ef1c ti\u1ebfp t\u1ea1i chi nh\u00e1nh.<\/p>\n

C\u00f3 giao di\u1ec7n ng\u01b0\u1eddi d\u00f9ng th\u1ed1ng nh\u1ea5t cho t\u1ea5t c\u1ea3 c\u00e1c ch\u1ee9c n\u0103ng ng\u00e2n h\u00e0ng, th\u00f4ng qua m\u1ed9t \u1ee9ng d\u1ee5ng \u0111\u01a1n gi\u1ea3n.<\/p>\n

Nh\u00e2n vi\u00ean t\u1ea1i qu\u1ea7y giao d\u1ecbch s\u1ed1 gi\u1edd \u0111\u00e2y s\u1ebd \u0111\u00f3ng vai tr\u00f2 nh\u01b0 ng\u01b0\u1eddi “b\u00e1n h\u00e0ng” v\u00e0 h\u01b0\u1edbng d\u1eabn kh\u00e1ch h\u00e0ng v\u1ec1 c\u00e1c d\u1ecbch v\u1ee5 t\u1ef1 ph\u1ee5c v\u1ee5.<\/p>\n

S\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa qu\u1ea7y giao d\u1ecbch s\u1ed1 v\u00e0 qu\u1ea7y giao d\u1ecbch truy\u1ec1n th\u1ed1ng<\/h3>\n

Qu\u1ea7y giao d\u1ecbch ng\u00e2n h\u00e0ng s\u1ed1 v\u00e0 qu\u1ea7y giao d\u1ecbch ng\u00e2n h\u00e0ng truy\u1ec1n th\u1ed1ng c\u00f3 nh\u1eefng s\u1ef1 kh\u00e1c bi\u1ec7t v\u1ec1 quy tr\u00ecnh giao d\u1ecbch, th\u1eddi gian v\u00e0 ti\u1ec7n l\u1ee3i, t\u01b0\u01a1ng t\u00e1c v\u1edbi nh\u00e2n vi\u00ean, lo\u1ea1i giao d\u1ecbch v\u00e0 chi ph\u00ed. Vi\u1ec7c l\u1ef1a ch\u1ecdn gi\u1eefa hai lo\u1ea1i qu\u1ea7y giao d\u1ecbch n\u00e0y ph\u1ee5 thu\u1ed9c v\u00e0o s\u1ef1 \u01b0u ti\u00ean v\u00e0 nhu c\u1ea7u c\u00e1 nh\u00e2n c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n

\u0110\u1ea7u ti\u00ean, qu\u1ea7y giao d\u1ecbch ng\u00e2n h\u00e0ng truy\u1ec1n th\u1ed1ng y\u00eau c\u1ea7u kh\u00e1ch h\u00e0ng \u0111\u1ebfn ng\u00e2n h\u00e0ng v\u00e0 g\u1eb7p tr\u1ef1c ti\u1ebfp nh\u00e2n vi\u00ean \u0111\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c giao d\u1ecbch, trong khi qu\u1ea7y giao d\u1ecbch ng\u00e2n h\u00e0ng s\u1ed1 cho ph\u00e9p kh\u00e1ch h\u00e0ng th\u1ef1c hi\u1ec7n c\u00e1c giao d\u1ecbch th\u00f4ng qua c\u00e1c k\u00eanh tr\u1ef1c tuy\u1ebfn nh\u01b0 \u1ee9ng d\u1ee5ng di \u0111\u1ed9ng, trang web ng\u00e2n h\u00e0ng ho\u1eb7c \u0111i\u1ec7n tho\u1ea1i th\u00f4ng minh.<\/p>\n

Th\u1ee9 hai, qu\u1ea7y giao d\u1ecbch ng\u00e2n h\u00e0ng truy\u1ec1n th\u1ed1ng y\u00eau c\u1ea7u kh\u00e1ch h\u00e0ng \u0111\u1ebfn ng\u00e2n h\u00e0ng trong gi\u1edd l\u00e0m vi\u1ec7c c\u1ee7a ng\u00e2n h\u00e0ng v\u00e0 th\u1ef1c hi\u1ec7n giao d\u1ecbch tr\u1ef1c ti\u1ebfp v\u1edbi nh\u00e2n vi\u00ean. \u0110i\u1ec1u n\u00e0y cho ph\u00e9p kh\u00e1ch h\u00e0ng t\u01b0\u01a1ng t\u00e1c tr\u1ef1c ti\u1ebfp v\u1edbi nh\u00e2n vi\u00ean ng\u00e2n h\u00e0ng, trao \u0111\u1ed5i th\u00f4ng tin, nh\u1eadn h\u01b0\u1edbng d\u1eabn v\u00e0 gi\u1ea3i \u0111\u00e1p c\u00e1c c\u00e2u h\u1ecfi. Trong khi \u0111\u00f3, qu\u1ea7y giao d\u1ecbch ng\u00e2n h\u00e0ng s\u1ed1 th\u01b0\u1eddng kh\u00f4ng c\u00f3 t\u01b0\u01a1ng t\u00e1c tr\u1ef1c ti\u1ebfp v\u1edbi nh\u00e2n vi\u00ean. Tuy nhi\u00ean, kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng c\u00e1c t\u00ednh n\u0103ng h\u1ed7 tr\u1ee3 t\u1ef1 \u0111\u1ed9ng nh\u01b0 chatbot \u0111\u1ec3 nh\u1eadn \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 c\u01a1 b\u1ea3n.<\/p>\n

C\u1ea3 hai lo\u1ea1i qu\u1ea7y giao d\u1ecbch \u0111\u1ec1u h\u1ed7 tr\u1ee3 c\u00e1c giao d\u1ecbch c\u01a1 b\u1ea3n nh\u01b0 r\u00fat ti\u1ec1n, g\u1eedi ti\u1ec1n, chuy\u1ec3n kho\u1ea3n v\u00e0 ki\u1ec3m tra s\u1ed1 d\u01b0. Tuy nhi\u00ean, qu\u1ea7y giao d\u1ecbch ng\u00e2n h\u00e0ng s\u1ed1 th\u01b0\u1eddng cung c\u1ea5p th\u00eam c\u00e1c d\u1ecbch v\u1ee5 tr\u1ef1c tuy\u1ebfn nh\u01b0 thanh to\u00e1n h\u00f3a \u0111\u01a1n, mua b\u00e1n ch\u1ee9ng kho\u00e1n v\u00e0 vay m\u01b0\u1ee3n tr\u1ef1c tuy\u1ebfn. \u0110i\u1ec1u n\u00e0y mang l\u1ea1i s\u1ef1 ti\u1ec7n \u00edch v\u00e0 linh ho\u1ea1t cho kh\u00e1ch h\u00e0ng, v\u00ec h\u1ecd c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c giao d\u1ecbch n\u00e0y ngay l\u1eadp t\u1ee9c v\u00e0 kh\u00f4ng c\u1ea7n ph\u1ea3i \u0111\u1ebfn ng\u00e2n h\u00e0ng tr\u1ef1c ti\u1ebfp.<\/p>\n

Cu\u1ed1i c\u00f9ng, v\u1ec1 chi ph\u00ed qu\u1ea7y giao d\u1ecbch ng\u00e2n h\u00e0ng truy\u1ec1n th\u1ed1ng c\u00f3 th\u1ec3 li\u00ean k\u1ebft v\u1edbi c\u00e1c chi ph\u00ed ph\u00e1t sinh nh\u01b0 ph\u00ed giao d\u1ecbch, ph\u00ed duy tr\u00ec t\u00e0i kho\u1ea3n v\u00e0 ph\u00ed d\u1ecbch v\u1ee5. Trong khi \u0111\u00f3, qu\u1ea7y giao d\u1ecbch ng\u00e2n h\u00e0ng s\u1ed1 th\u01b0\u1eddng c\u00f3 \u00edt ph\u00ed h\u01a1n, v\u00e0 m\u1ed9t s\u1ed1 ng\u00e2n h\u00e0ng cung c\u1ea5p c\u00e1c g\u00f3i d\u1ecbch v\u1ee5 mi\u1ec5n ph\u00ed ho\u1eb7c ph\u00ed th\u1ea5p cho kh\u00e1ch h\u00e0ng s\u1eed d\u1ee5ng k\u00eanh giao d\u1ecbch tr\u1ef1c tuy\u1ebfn.<\/p>\n

N\u1ebfu kh\u00e1ch h\u00e0ng mu\u1ed1n s\u1ef1 ti\u1ec7n l\u1ee3i v\u00e0 linh ho\u1ea1t, qu\u1ea7y giao d\u1ecbch ng\u00e2n h\u00e0ng s\u1ed1 c\u00f3 th\u1ec3 l\u00e0 l\u1ef1a ch\u1ecdn t\u1ed1t. Tuy nhi\u00ean, n\u1ebfu kh\u00e1ch h\u00e0ng mu\u1ed1n t\u01b0\u01a1ng t\u00e1c tr\u1ef1c ti\u1ebfp v\u1edbi nh\u00e2n vi\u00ean ng\u00e2n h\u00e0ng v\u00e0 c\u00f3 nhu c\u1ea7u s\u1eed d\u1ee5ng c\u00e1c d\u1ecbch v\u1ee5 ph\u1ee9c t\u1ea1p h\u01a1n, qu\u1ea7y giao d\u1ecbch ng\u00e2n h\u00e0ng truy\u1ec1n th\u1ed1ng c\u00f3 th\u1ec3 ph\u00f9 h\u1ee3p h\u01a1n.<\/p>\n

Digital Branch – \u0110\u00f4i c\u00e1nh cho ph\u00f2ng giao d\u1ecbch ng\u00e2n h\u00e0ng<\/h3>\n

Digital Branch mang l\u1ea1i nhi\u1ec1u l\u1ee3i \u00edch quan tr\u1ecdng cho ph\u00f2ng giao d\u1ecbch ng\u00e2n h\u00e0ng v\u00e0 kh\u00e1ch h\u00e0ng c\u1ee7a h\u1ecd.<\/p>\n

\u0110\u1ea7u ti\u00ean, Digital Branch cung c\u1ea5p t\u00ednh ti\u1ec7n l\u1ee3i v\u00e0 linh ho\u1ea1t cao cho kh\u00e1ch h\u00e0ng. Kh\u00f4ng c\u1ea7n ph\u1ea3i \u0111\u1ebfn tr\u1ef1c ti\u1ebfp ng\u00e2n h\u00e0ng, kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c giao d\u1ecbch ng\u00e2n h\u00e0ng t\u1eeb b\u1ea5t k\u1ef3 \u0111\u00e2u v\u00e0 b\u1ea5t k\u1ef3 khi n\u00e0o ch\u1ec9 c\u1ea7n c\u00f3 k\u1ebft n\u1ed1i internet. \u0110i\u1ec1u n\u00e0y gi\u00fap ti\u1ebft ki\u1ec7m th\u1eddi gian v\u00e0 c\u00f4ng s\u1ee9c cho kh\u00e1ch h\u00e0ng, \u0111\u1ed3ng th\u1eddi t\u1ea1o \u0111i\u1ec1u ki\u1ec7n thu\u1eadn l\u1ee3i cho nh\u1eefng ng\u01b0\u1eddi c\u00f3 l\u1ecbch tr\u00ecnh b\u1eadn r\u1ed9n.<\/p>\n

Th\u1ee9 hai, Digital Branch gi\u00fap t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh giao d\u1ecbch v\u00e0 gi\u1ea3m th\u1eddi gian ch\u1edd \u0111\u1ee3i. Kh\u00f4ng c\u00f2n c\u1ea7n ph\u1ea3i x\u1ebfp h\u00e0ng ch\u1edd \u0111\u1ee3i, kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c giao d\u1ecbch nh\u01b0 m\u1edf t\u00e0i kho\u1ea3n, chuy\u1ec3n ti\u1ec1n, thanh to\u00e1n h\u00f3a \u0111\u01a1n v\u00e0 nhi\u1ec1u h\u01a1n n\u1eefa m\u1ed9t c\u00e1ch nhanh ch\u00f3ng v\u00e0 thu\u1eadn ti\u1ec7n th\u00f4ng qua giao di\u1ec7n tr\u1ef1c tuy\u1ebfn. \u0110i\u1ec1u n\u00e0y gi\u00fap gi\u1ea3m b\u1edbt \u00e1p l\u1ef1c cho ph\u00f2ng giao d\u1ecbch truy\u1ec1n th\u1ed1ng v\u00e0 t\u0103ng c\u01b0\u1eddng tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng.<\/p>\n

Th\u1ee9 ba, Digital Branch gi\u00fap ng\u00e2n h\u00e0ng ti\u1ebft ki\u1ec7m chi ph\u00ed v\u00e0 t\u0103ng hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng. V\u1edbi vi\u1ec7c gi\u1ea3m thi\u1ec3u s\u1ef1 ph\u1ee5 thu\u1ed9c v\u00e0o ph\u00f2ng giao d\u1ecbch truy\u1ec1n th\u1ed1ng, ng\u00e2n h\u00e0ng c\u00f3 th\u1ec3 gi\u1ea3m s\u1ed1 l\u01b0\u1ee3ng nh\u00e2n vi\u00ean v\u00e0 kh\u00f4ng gian v\u0103n ph\u00f2ng c\u1ea7n thi\u1ebft. Thay v\u00e0o \u0111\u00f3, ng\u00e2n h\u00e0ng c\u00f3 th\u1ec3 \u0111\u1ea7u t\u01b0 v\u00e0o h\u1ec7 th\u1ed1ng c\u00f4ng ngh\u1ec7 th\u00f4ng tin ti\u00ean ti\u1ebfn h\u01a1n \u0111\u1ec3 cung c\u1ea5p c\u00e1c d\u1ecbch v\u1ee5 tr\u1ef1c tuy\u1ebfn cho kh\u00e1ch h\u00e0ng. \u0110i\u1ec1u n\u00e0y kh\u00f4ng ch\u1ec9 gi\u00fap ti\u1ebft ki\u1ec7m chi ph\u00ed m\u00e0 c\u00f2n t\u0103ng c\u01b0\u1eddng hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a ng\u00e2n h\u00e0ng.<\/p>\n

V\u1edbi nh\u1eefng l\u1ee3i \u00edch m\u00e0 Digital Branch kh\u00f4ng c\u00f3 g\u00ec ng\u1ea1c nhi\u00ean khi Digital Branch \u0111\u01b0\u1ee3c coi l\u00e0 \u0111\u00f4i c\u00e1nh c\u1ee7a ph\u00f2ng giao d\u1ecbch ng\u00e2n h\u00e0ng<\/p>\n

C\u00e1ch tri\u1ec3n khai Digital Branch trong ph\u00f2ng giao d\u1ecbch ng\u00e2n h\u00e0ng<\/h3>\n

\u0110\u1ec3 tri\u1ec3n khai th\u00e0nh c\u00f4ng Digital Branch, ng\u00e2n h\u00e0ng c\u1ea7n th\u1ef1c hi\u1ec7n m\u1ed9t s\u1ed1 b\u01b0\u1edbc quan tr\u1ecdng.<\/p>\n

\u0110\u1ea7u ti\u00ean, ng\u00e2n h\u00e0ng c\u1ea7n l\u1eadp k\u1ebf ho\u1ea1ch v\u00e0 \u0111\u00e1nh gi\u00e1 nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng. Ph\u00e2n t\u00edch y\u00eau c\u1ea7u v\u00e0 mong mu\u1ed1n c\u1ee7a kh\u00e1ch h\u00e0ng s\u1ebd gi\u00fap ng\u00e2n h\u00e0ng x\u00e1c \u0111\u1ecbnh c\u00e1c t\u00ednh n\u0103ng v\u00e0 d\u1ecbch v\u1ee5 c\u1ea7n thi\u1ebft \u0111\u1ec3 tri\u1ec3n khai trong Digital Branch.<\/p>\n

\"\"<\/p>\n

Th\u1ee9 hai, ng\u00e2n h\u00e0ng c\u1ea7n \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean v\u00e0 chu\u1ea9n b\u1ecb h\u1ec7 th\u1ed1ng. \u0110\u00e0o t\u1ea1o nh\u00e2n vi\u00ean v\u1ec1 c\u00e1c t\u00ednh n\u0103ng v\u00e0 quy tr\u00ecnh c\u1ee7a Digital Branch l\u00e0 c\u1ea7n thi\u1ebft \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o h\u1ecd c\u00f3 \u0111\u1ee7 ki\u1ebfn th\u1ee9c v\u00e0 k\u1ef9 n\u0103ng \u0111\u1ec3 h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng. \u0110\u1ed3ng th\u1eddi, ng\u00e2n h\u00e0ng c\u1ea7n thi\u1ebft l\u1eadp v\u00e0<\/p>\n

V\u00e0 s\u1ebd ti\u1ebfp t\u1ee5c tri\u1ec3n khai h\u1ec7 th\u1ed1ng c\u00f4ng ngh\u1ec7 v\u00e0 c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng c\u1ea7n thi\u1ebft \u0111\u1ec3 h\u1ed7 tr\u1ee3 Digital Branch. \u0110i\u1ec1u n\u00e0y bao g\u1ed3m vi\u1ec7c x\u00e2y d\u1ef1ng giao di\u1ec7n tr\u1ef1c tuy\u1ebfn d\u1ec5 s\u1eed d\u1ee5ng, t\u1ed1i \u01b0u h\u00f3a h\u1ec7 th\u1ed1ng \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o kh\u1ea3 n\u0103ng x\u1eed l\u00fd giao d\u1ecbch nhanh ch\u00f3ng v\u00e0 \u0111\u00e1ng tin c\u1eady, v\u00e0 \u0111\u1ea3m b\u1ea3o s\u1ef1 t\u01b0\u01a1ng th\u00edch v\u1edbi c\u00e1c thi\u1ebft b\u1ecb v\u00e0 n\u1ec1n t\u1ea3ng kh\u00e1c nhau.<\/p>\n

Cu\u1ed1i c\u00f9ng, ng\u00e2n h\u00e0ng c\u1ea7n qu\u1ea3ng b\u00e1 v\u00e0 ti\u1ebfp th\u1ecb Digital Branch \u0111\u1ebfn kh\u00e1ch h\u00e0ng. Vi\u1ec7c th\u00f4ng b\u00e1o v\u00e0 gi\u1edbi thi\u1ec7u v\u1ec1 Digital Branch s\u1ebd gi\u00fap kh\u00e1ch h\u00e0ng hi\u1ec3u r\u00f5 c\u00e1c l\u1ee3i \u00edch v\u00e0 t\u00ednh n\u0103ng c\u1ee7a n\u00f3, t\u1eeb \u0111\u00f3 khuy\u1ebfn kh\u00edch h\u1ecd s\u1eed d\u1ee5ng v\u00e0 t\u1eadn h\u01b0\u1edfng c\u00e1c d\u1ecbch v\u1ee5 tr\u1ef1c tuy\u1ebfn c\u1ee7a ng\u00e2n h\u00e0ng.<\/p>\n

C\u00f3 th\u1ec3 th\u1ea5y, Digital Branch l\u00e0 m\u1ed9t xu h\u01b0\u1edbng \u0111\u1ed9t ph\u00e1 trong ng\u00e0nh ng\u00e2n h\u00e0ng, mang \u0111\u1ebfn s\u1ef1 ti\u1ec7n l\u1ee3i, linh ho\u1ea1t v\u00e0 t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh giao d\u1ecbch cho kh\u00e1ch h\u00e0ng. V\u1edbi t\u00ednh n\u0103ng v\u00e0 d\u1ecbch v\u1ee5 \u0111a d\u1ea1ng nh\u01b0 m\u1edf t\u00e0i kho\u1ea3n tr\u1ef1c tuy\u1ebfn, giao d\u1ecbch qua \u1ee9ng d\u1ee5ng di \u0111\u1ed9ng, t\u01b0 v\u1ea5n tr\u1ef1c tuy\u1ebfn v\u00e0 qu\u1ea3n l\u00fd t\u00e0i ch\u00ednh c\u00e1 nh\u00e2n, Digital Branch \u0111\u00e1p \u1ee9ng nhu c\u1ea7u ng\u00e0y c\u00e0ng cao c\u1ee7a kh\u00e1ch h\u00e0ng v\u1ec1 tr\u1ea3i nghi\u1ec7m ng\u00e2n h\u00e0ng th\u00f4ng qua c\u00f4ng ngh\u1ec7 s\u1ed1.<\/p>\n

Qua vi\u1ec7c tri\u1ec3n khai Digital Branch, ng\u00e2n h\u00e0ng kh\u00f4ng ch\u1ec9 t\u0103ng c\u01b0\u1eddng tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng m\u00e0 c\u00f2n ti\u1ebft ki\u1ec7m chi ph\u00ed v\u00e0 t\u0103ng hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng. B\u00ean c\u1ea1nh \u0111\u00f3, vi\u1ec7c \u0111\u1ea3m b\u1ea3o an to\u00e0n v\u00e0 b\u1ea3o m\u1eadt th\u00f4ng tin c\u0169ng l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 quan tr\u1ecdng \u0111\u01b0\u1ee3c ng\u00e2n h\u00e0ng ch\u00fa tr\u1ecdng.<\/p>\n

V\u1edbi s\u1ef1 ph\u00e1t tri\u1ec3n kh\u00f4ng ng\u1eebng c\u1ee7a c\u00f4ng ngh\u1ec7 s\u1ed1, Digital Branch h\u1ee9a h\u1eb9n s\u1ebd ti\u1ebfp t\u1ee5c ph\u00e1t tri\u1ec3n v\u00e0 mang \u0111\u1ebfn nh\u1eefng c\u1ea3i ti\u1ebfn v\u00e0 d\u1ecbch v\u1ee5 ng\u00e2n h\u00e0ng ti\u1ec7n l\u1ee3i h\u01a1n cho kh\u00e1ch h\u00e0ng trong t\u01b0\u01a1ng lai.<\/p>\n

SELF-SERVICE KIOSK Miraway – Gi\u1ea3i ph\u00e1p Kiosk t\u1ef1 \u0111\u1ed9ng h\u00e0ng \u0111\u1ea7u hi\u1ec7n nay<\/h3>\n
\"digital
digital branch trong ng\u00e2n h\u00e0ng<\/figcaption><\/figure>\n

Kiosk t\u1ef1 ph\u1ee5c v\u1ee5 c\u1ee7a Miraway l\u00e0 gi\u1ea3i ph\u00e1p ho\u00e0n ch\u1ec9nh, kh\u00e1ch h\u00e0ng t\u1ef1 gi\u1ea3i quy\u1ebft \u0111\u1ebfn 95% nhu c\u1ea7u v\u1ec1 d\u1ecbch v\u1ee5 ng\u00e2n h\u00e0ng truy\u1ec1n th\u1ed1ng, m\u1ecdi quy tr\u00ecnh \u0111\u1ec1u \u0111\u01b0\u1ee3c s\u1ed1 h\u00f3a 100% m\u00e0 kh\u00f4ng c\u1ea7n t\u01b0\u01a1ng t\u00e1c v\u1edbi giao d\u1ecbch vi\u00ean.<\/p>\n

Gi\u1ea3i ph\u00e1p c\u1ee7a Miraway t\u00edch h\u1ee3p c\u00e1c c\u00f4ng ngh\u1ec7 nh\u1eadn di\u1ec7n ti\u00ean ti\u1ebfn nh\u1ea5t nh\u01b0: eKYC \u0111\u1ecbnh danh (nh\u1eadn di\u1ec7n khu\u00f4n m\u1eb7t, sinh tr\u1eafc h\u1ecdc gi\u1ecdng n\u00f3i, m\u1ed1ng m\u1eaft, v\u00e2n tay), OCR (nh\u1eadn d\u1ea1ng k\u00fd t\u1ef1 quang h\u1ecdc), Video call, IoT, Big Data\u2026<\/p>\n

Kiosk t\u1ef1 ph\u1ee5c v\u1ee5 c\u1ee7a Miraway t\u1ea1o ra m\u1ed9t tr\u1ea3i nghi\u1ec7m t\u01b0\u01a1ng t\u00e1c \u0111a k\u00eanh cho kh\u00e1ch h\u00e0ng, cho ph\u00e9p h\u1ecd th\u1ef1c hi\u1ec7n c\u00e1c giao d\u1ecbch v\u00e0 nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 h\u1ed7 tr\u1ee3 chuy\u00ean nghi\u1ec7p. Li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i ngay h\u00f4m nay \u0111\u1ec3 t\u00ecm hi\u1ec3u th\u00eam v\u1ec1 s\u1ea3n ph\u1ea9m kiosk t\u1ef1 ph\u1ee5c v\u1ee5 th\u00f4ng minh c\u1ee7a Miraway v\u00e0 c\u00e1ch n\u00f3 c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n tri\u1ec3n khai th\u00e0nh c\u00f4ng qu\u1ea7y giao d\u1ecbch s\u1ed1 cho ph\u00f2ng giao d\u1ecbch ng\u00e2n h\u00e0ng c\u1ee7a m\u00ecnh t\u1ea1i \u0111\u00e2y.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Digital Branch – \u0111\u00f4i c\u00e1nh cho ph\u00f2ng giao d\u1ecbch ng\u00e2n h\u00e0ng Trong th\u1eddi \u0111\u1ea1i c\u00f4ng ngh\u1ec7 l\u00ean ng\u00f4i, vi\u1ec7c t\u0103ng tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng l\u00e0 y\u1ebfu t\u1ed1 c\u1ea1nh tranh s\u1ed1ng c\u00f2n gi\u00fap doanh nghi\u1ec7p chi\u1ebfn th\u1eafng \u0111\u01b0\u1ee3c c\u00e1c \u0111\u1ed1i th\u1ee7 trong ng\u00e0nh v\u00e0 ng\u00e0nh ng\u00e2n h\u00e0ng c\u0169ng kh\u00f4ng n\u1eb1m ngo\u00e0i xu h\u01b0\u1edbng n\u00e0y. Hi\u1ec3u \u0111\u01b0\u1ee3c […]\n","protected":false},"author":1,"featured_media":14403,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"rank_math_lock_modified_date":false,"footnotes":""},"categories":[144,145],"tags":[],"class_list":["post-15343","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-digital-signage"],"featured_image_url":"https:\/\/miraway.vn\/blog\/wp-content\/uploads\/2018\/07\/phong-giao-dich-tu-dong.jpg","_links":{"self":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/posts\/15343"}],"collection":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/comments?post=15343"}],"version-history":[{"count":3,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/posts\/15343\/revisions"}],"predecessor-version":[{"id":15424,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/posts\/15343\/revisions\/15424"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/media\/14403"}],"wp:attachment":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/media?parent=15343"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/categories?post=15343"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/tags?post=15343"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}