{"id":15028,"date":"2022-05-09T09:06:15","date_gmt":"2022-05-09T09:06:15","guid":{"rendered":"https:\/\/miraway-cetm.com\/?p=13445"},"modified":"2023-09-29T16:53:27","modified_gmt":"2023-09-29T09:53:27","slug":"ung-dung-kiosk-tu-phuc-vu-trong-cac-sieu-thi","status":"publish","type":"post","link":"https:\/\/miraway.vn\/blog\/ung-dung-kiosk-tu-phuc-vu-trong-cac-sieu-thi\/","title":{"rendered":"\u1ee8ng D\u1ee5ng Kiosk T\u1ef1 Ph\u1ee5c V\u1ee5 Trong C\u00e1c Si\u00eau Th\u1ecb"},"content":{"rendered":"<p><span style=\"font-weight: 400\">Ng\u00e0y nay, s\u1eed d\u1ee5ng <a href=\"https:\/\/miraway.vn\/giai-phap\/self-service-kiosk\/\">Kiosk t\u1ef1 ph\u1ee5c v\u1ee5<\/a> \u0111\u00e3 tr\u1edf th\u00e0nh xu h\u01b0\u1edbng nhi\u1ec1u h\u01a1n nh\u1eb1m gi\u1ea3m thi\u1ec3u chi ph\u00ed v\u1eadn h\u00e0nh h\u1ec7 th\u1ed1ng c\u0169ng nh\u01b0 gia t\u0103ng doanh thu. Kiosk t\u1ef1 ph\u1ee5c v\u1ee5 ph\u00f9 h\u1ee3p v\u1edbi h\u1ea7u h\u1ebft c\u00e1c l\u0129nh v\u1ef1c kinh doanh, cho ph\u00e9p kh\u00e1ch h\u00e0ng t\u1ef1 th\u1ef1c hi\u1ec7n c\u00e1c t\u00e1c v\u1ee5 mong mu\u1ed1n m\u00e0 kh\u00f4ng c\u1ea7n t\u01b0\u01a1ng t\u00e1c v\u1edbi giao d\u1ecbch vi\u00ean. D\u01b0\u1edbi \u0111\u00e2y \u1ee9ng d\u1ee5ng c\u1ee7a self-service trong m\u1ed9t s\u1ed1 l\u0129nh v\u1ef1c:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Nh\u00e0 h\u00e0ng: t\u1ef1 ch\u1ecdn m\u00f3n, \u0111\u1eb7t m\u00f3n v\u00e0 thanh to\u00e1n,\u2026<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">T\u00e0i ch\u00ednh \u2013 Ng\u00e2n h\u00e0ng: ph\u00e1t h\u00e0nh th\u1ebb m\u1edbi v\u00e0 c\u1ea5p l\u1ea1i th\u1ebb l\u1ea5y ngay trong 5 ph\u00fat, m\u1edf &amp; t\u1ea5t to\u00e1n s\u1ed5 ti\u1ebft ki\u1ec7m, thanh to\u00e1n h\u00f3a \u0111\u01a1n, n\u1ed9p ti\u1ec1n v\u00e0o t\u00e0i kho\u1ea3n,&#8230;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Vi\u1ec5n th\u00f4ng: mua SIM m\u1edbi v\u00e0 c\u1ea5p l\u1ea1i SIM l\u1ea5y ngay trong 2 ph\u00fat, \u0111\u0103ng k\u00fd g\u00f3i c\u01b0\u1edbc v\u00e0 d\u1ecbch v\u1ee5 vi\u1ec5n th\u00f4ng cho thu\u00ea bao, truy v\u1ea5n v\u00e0 thay \u0111\u1ed5i th\u00f4ng tin t\u00e0i kho\u1ea3n,\u2026<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">H\u00e0nh ch\u00ednh c\u00f4ng: \u0111\u0103ng k\u00fd d\u00e2n s\u1ef1 (gi\u1ea5y khai sinh, t\u1ea1m tr\u00fa, t\u1ea1m v\u1eafng,\u2026), \u0111\u0103ng k\u00fd c\u1ea5p l\u1ea1i CCCD\/ h\u1ed9 chi\u1ebfu, cung c\u1ea5p c\u00e1c lo\u1ea1i gi\u1ea5y t\u1edd x\u00e1c nh\u1eadn,\u2026<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">V\u00e0 l\u0129nh v\u1ef1c si\u00eau th\u1ecb c\u0169ng kh\u00f4ng n\u1eb1m ngo\u00e0i cu\u1ed9c \u0111ua v\u1ec1 c\u00f4ng ngh\u1ec7 ng\u00e0y nay. Xu h\u01b0\u1edbng chuy\u1ec3n \u0111\u1ed5i s\u1ed1 \u0111ang ph\u00e1t tri\u1ec3n v\u00f4 c\u00f9ng m\u1ea1nh m\u1ebd, c\u00e1c si\u00eau th\u1ecb ph\u1ea3i \u0111\u01b0\u1ee3c chu\u1ea9n b\u1ecb \u0111\u1ec3 \u0111\u1ed1i ph\u00f3 v\u1edbi m\u1ed9t lo\u1ea1t th\u00e1ch th\u1ee9c m\u1edbi trong k\u1ef7 nguy\u00ean c\u1ea1nh tranh cao \u0111\u1ec3 t\u1ea1o s\u1ef1 \u0111\u1ed9t ph\u00e1, kh\u00e1c bi\u1ec7t cho ho\u1ea1t \u0111\u1ed9ng kinh doanh c\u1ee7a h\u1ecd. Trong \u0111\u00f3 bao g\u1ed3m vi\u1ec7c t\u1ed1i \u01b0u tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng, \u0111\u1eb7c bi\u1ec7t trong th\u1eddi k\u1ef3 d\u1ecbch b\u1ec7nh Covid-19 d\u1ec5 d\u00e0ng l\u00e2y lan do ti\u1ebfp x\u00fac.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Kiosk t\u1ef1 ph\u1ee5c v\u1ee5 trong l\u0129nh v\u1ef1c si\u00eau th\u1ecb (hay c\u00f2n g\u1ecdi l\u00e0 self-checkout kiosk) ho\u1ea1t \u0111\u1ed9ng nh\u01b0 m\u1ed9t m\u00e1y thanh to\u00e1n t\u1ef1 \u0111\u1ed9ng, cho ph\u00e9p kh\u00e1ch h\u00e0ng tr\u1ef1c ti\u1ebfp qu\u00e9t m\u00e3 s\u1ea3n ph\u1ea9m v\u00e0 th\u1ef1c hi\u1ec7n vi\u1ec7c thanh to\u00e1n qua th\u1ebb\/ ti\u1ec1n m\u1eb7t ngay t\u1ea1i kiosk m\u00e0 kh\u00f4ng c\u1ea7n \u0111\u1ebfn s\u1ef1 h\u1ed7 tr\u1ee3 c\u1ee7a nh\u00e2n vi\u00ean.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-13446 size-full\" src=\"https:\/\/miraway.vn\/blog\/wp-content\/uploads\/2022\/05\/kiosk-tu-phuc-vu-cho-sieu-thi_optimized.jpg\" alt=\"\" width=\"641\" height=\"481\" \/><\/p>\n<p><span style=\"font-weight: 400\">C\u00e1c b\u01b0\u1edbc ti\u1ebfn h\u00e0nh thanh to\u00e1n b\u1eb1ng kiosk t\u1ef1 ph\u1ee5c v\u1ee5 (self-checkout kiosk) trong si\u00eau th\u1ecb:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">B1: Scan m\u00e3 v\u1ea1ch c\u00e1c s\u1ea3n ph\u1ea9m mu\u1ed1n mua v\u1edbi m\u00e1y qu\u00e9t (4)<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">B2: \u0110\u1eb7t s\u1ea3n ph\u1ea9m \u0111\u00e3 qu\u00e9t v\u00e0o v\u1ecb tr\u00ed \u0111\u1eb7t \u0111\u1ed3 \u1edf b\u00ean ph\u1ea3i c\u1ee7a m\u00e1y (3)<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">B3: Sau khi ho\u00e0n th\u00e0nh, b\u1ea5m n\u00fat \u201cThanh to\u00e1n\u201d tr\u00ean m\u00e0n h\u00ecnh c\u1ea3m \u1ee9ng (2). Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 l\u1ef1a ch\u1ecdn thanh to\u00e1n b\u1eb1ng th\u1ebb ho\u1eb7c ti\u1ec1n m\u1eb7t (5).<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">B4: Nh\u1eadn h\u00e0ng.<\/span><\/li>\n<\/ul>\n<h2><b>L\u1ee3i \u00edch c\u1ee7a vi\u1ec7c \u1ee9ng d\u1ee5ng Self-service kiosk t\u1ea1i si\u00eau th\u1ecb<\/b><\/h2>\n<h3><strong>1. N\u00e2ng cao s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng<\/strong><\/h3>\n<p><span style=\"font-weight: 400\">Theo b\u00e1o c\u00e1o t\u1eeb c\u00e1c C\u1eeda h\u00e0ng th\u00f4ng minh c\u1ee7a Capgemini (2022), vi\u1ec7c x\u1ebfp h\u00e0ng d\u00e0i ch\u1edd thanh to\u00e1n khi\u1ebfn r\u1ea5t nhi\u1ec1u ng\u01b0\u1eddi ti\u00eau d\u00f9ng kh\u00f3 ch\u1ecbu &#8211; \u0111\u00f3 l\u00e0 l\u00fd do t\u1ea1i sao h\u1ecd \u0111ang ng\u00e0y c\u00e0ng \u01b0a th\u00edch vi\u1ec7c t\u1ef1 thanh to\u00e1n b\u1eb1ng self-service kiosk. Thanh to\u00e1n t\u1ef1 ph\u1ee5c v\u1ee5 cho ph\u00e9p nhi\u1ec1u kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c ph\u1ee5c v\u1ee5 h\u01a1n trong th\u1eddi gian ng\u1eafn h\u01a1n. \u0110i\u1ec1u n\u00e0y d\u1eabn \u0111\u1ebfn nhi\u1ec1u l\u01b0\u1ee3t thanh to\u00e1n h\u01a1n trong c\u00f9ng m\u1ed9t khung th\u1eddi gian.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Th\u00f4ng qua gi\u1ea3i ph\u00e1p, ng\u01b0\u1eddi mua h\u00e0ng s\u1ebd c\u00f3 \u0111\u01b0\u1ee3c n\u00e2ng cao tr\u1ea3i nghi\u1ec7m v\u1edbi quy tr\u00ecnh ch\u1ee7 \u0111\u1ed9ng thanh to\u00e1n nhanh ch\u00f3ng, ti\u1ec7n l\u1ee3i m\u00e0 kh\u00f4ng c\u1ea7n x\u1ebfp h\u00e0ng.<\/span><\/p>\n<h3><strong>2. Ti\u1ebft ki\u1ec7m kh\u00f4ng gian<\/strong><\/h3>\n<p><span style=\"font-weight: 400\">Di\u1ec7n t\u00edch m\u00e1y self-service t\u1ef1 thanh to\u00e1n nh\u1ecf h\u01a1n nhi\u1ec1u so v\u1edbi qu\u1ea7y thanh to\u00e1n truy\u1ec1n th\u1ed1ng c\u00f3 nh\u00e2n vi\u00ean thu ng\u00e2n. V\u00ec v\u1eady, m\u1ed9t si\u00eau th\u1ecb c\u00f3 th\u1ec3 l\u1eafp \u0111\u1eb7t \u0111\u01b0\u01a1c nhi\u1ec1u m\u00e1y trong c\u00f9ng m\u1ed9t khu v\u1ef1c. T\u1eeb \u0111\u00f3, h\u1ed7 tr\u1ee3 si\u00eau th\u1ecb ti\u1ebft ki\u1ec7m kh\u00f4ng gian \u0111\u1ec3 tr\u01b0ng b\u00e0y th\u00eam c\u00e1c s\u1ea3n ph\u1ea9m kh\u00e1c. Ngo\u00e0i ra, vi\u1ec7c t\u1ef1 thanh to\u00e1n c\u00f3 xu h\u01b0\u1edbng di\u1ec5n ra nhanh h\u01a1n so v\u1edbi vi\u1ec7c thanh to\u00e1n t\u1ea1i qu\u1ea7y thu ng\u00e2n, gi\u1ea3m thi\u1ec3u h\u00e0ng \u0111\u1ee3i d\u00e0i.<\/span><\/p>\n<h3><strong>3. T\u1ed1i \u01b0u ngu\u1ed3n l\u1ef1c<\/strong><\/h3>\n<p><span style=\"font-weight: 400\">V\u1edbi kiosk t\u1ef1 ph\u1ee5c v\u1ee5, si\u00eau th\u1ecb ch\u1ec9 c\u1ea7n ph\u00e2n b\u1ed5 1 nh\u00e2n vi\u00ean tr\u1ef1c duy nh\u1ea5t \u0111\u1ec3 h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng trong qu\u00e1 tr\u00ecnh t\u1ef1 thanh to\u00e1n. Do \u0111\u00f3, nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c gi\u1ea3m b\u1edbt kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c v\u00e0 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c giao c\u00e1c ho\u1ea1t \u0111\u1ed9ng quan tr\u1ecdng kh\u00e1c gi\u00fap t\u0103ng n\u0103ng su\u1ea5t v\u00e0 c\u1ea3i thi\u1ec7n vi\u1ec7c cung c\u1ea5p d\u1ecbch v\u1ee5.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Khi kh\u00e1ch h\u00e0ng tr\u1edf n\u00ean t\u1ef1 ch\u1ee7, nh\u00e2n vi\u00ean s\u1ebd c\u00f3 th\u00eam th\u1eddi gian \u0111\u1ec3 t\u1eadp trung v\u00e0o nh\u1eefng nhi\u1ec7m v\u1ee5 quan tr\u1ecdng h\u01a1n.<\/span><\/p>\n<h3><strong>4. Gi\u1ea3m thi\u1ec3u l\u1ed7i do con ng\u01b0\u1eddi<\/strong><\/h3>\n<p><span style=\"font-weight: 400\">Nghi\u00ean c\u1ee9u cho th\u1ea5y kho\u1ea3ng 30% t\u1ed5ng s\u1ed1 thi\u1ec7t h\u1ea1i trong m\u1ed9t si\u00eau th\u1ecb l\u00e0 do tr\u1ed9m c\u1eafp ho\u1eb7c y\u1ebfu t\u1ed1 con ng\u01b0\u1eddi. V\u1edbi kiosk t\u1ef1 ph\u1ee5c v\u1ee5, si\u00eau th\u1ecb s\u1ebd gi\u1ea3m b\u1edbt r\u1ee7i ro trong vi\u1ec7c x\u1eed l\u00fd ti\u1ec1n m\u1eb7t, ch\u1eb3ng h\u1ea1n nh\u01b0 nh\u00e2n vi\u00ean nh\u1eadn\/ tr\u1ea3 sai ti\u1ec1n, gian l\u1eadn,\u2026<\/span><\/p>\n<p>Xem th\u00eam b\u00e0i vi\u1ebft:\u00a0<a href=\"https:\/\/miraway.vn\/giai-phap-digital-signage-cho-linh-vuc-khach-san\/\">Gi\u1ea3i ph\u00e1p Digital Signage cho l\u0129nh v\u1ef1c kh\u00e1ch s\u1ea1n<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ng\u00e0y nay, s\u1eed d\u1ee5ng Kiosk t\u1ef1 ph\u1ee5c v\u1ee5 \u0111\u00e3 tr\u1edf th\u00e0nh xu h\u01b0\u1edbng nhi\u1ec1u h\u01a1n nh\u1eb1m gi\u1ea3m thi\u1ec3u chi ph\u00ed v\u1eadn h\u00e0nh h\u1ec7 th\u1ed1ng c\u0169ng nh\u01b0 gia t\u0103ng doanh thu. Kiosk t\u1ef1 ph\u1ee5c v\u1ee5 ph\u00f9 h\u1ee3p v\u1edbi h\u1ea7u h\u1ebft c\u00e1c l\u0129nh v\u1ef1c kinh doanh, cho ph\u00e9p kh\u00e1ch h\u00e0ng t\u1ef1 th\u1ef1c hi\u1ec7n c\u00e1c t\u00e1c v\u1ee5 mong [&#8230;]\n","protected":false},"author":1,"featured_media":13513,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"rank_math_lock_modified_date":false,"footnotes":""},"categories":[144,160],"tags":[208,228],"class_list":["post-15028","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-kiosk-tu-phuc-vu","tag-kiosk-tu-phuc-vu","tag-self-service-kiosk"],"featured_image_url":"https:\/\/miraway.vn\/blog\/wp-content\/uploads\/2022\/05\/self-service-kiosk-trong-linh-vuc-ban-le-1.jpg","_links":{"self":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/posts\/15028"}],"collection":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/comments?post=15028"}],"version-history":[{"count":1,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/posts\/15028\/revisions"}],"predecessor-version":[{"id":15406,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/posts\/15028\/revisions\/15406"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/media\/13513"}],"wp:attachment":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/media?parent=15028"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/categories?post=15028"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/tags?post=15028"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}