{"id":12230,"date":"2022-01-20T17:18:42","date_gmt":"2022-01-20T10:18:42","guid":{"rendered":"https:\/\/miraway-cetm.com\/?p=12230"},"modified":"2023-09-29T16:53:30","modified_gmt":"2023-09-29T09:53:30","slug":"nang-tam-trai-nghiem-khach-hang-trong-linh-vuc-ban-le-voi-kiosk-tu-phuc-vu-phan-1","status":"publish","type":"post","link":"https:\/\/miraway.vn\/blog\/nang-tam-trai-nghiem-khach-hang-trong-linh-vuc-ban-le-voi-kiosk-tu-phuc-vu-phan-1\/","title":{"rendered":"N\u00e2ng T\u1ea7m Tr\u1ea3i Nghi\u1ec7m Kh\u00e1ch H\u00e0ng Trong L\u0129nh V\u1ef1c B\u00e1n L\u1ebb V\u1edbi Kiosk T\u1ef1 Ph\u1ee5c V\u1ee5 (Ph\u1ea7n 1)"},"content":{"rendered":"

=>Xem th\u00eam b\u00e0i vi\u1ebft: N\u00e2ng T\u1ea7m Tr\u1ea3i Nghi\u1ec7m Kh\u00e1ch H\u00e0ng Trong L\u0129nh V\u1ef1c B\u00e1n L\u1ebb V\u1edbi Kiosk T\u1ef1 Ph\u1ee5c V\u1ee5 (Ph\u1ea7n 2)<\/span><\/a><\/p>\n

Trong th\u1eddi \u0111\u1ea1i c\u00f4ng ngh\u1ec7 4.0, kh\u00e1ch h\u00e0ng lu\u00f4n \u0111\u00f2i h\u1ecfi nh\u1eefng tr\u1ea3i nghi\u1ec7m kh\u00f4ng ch\u1ea1m, li\u1ec1n m\u1ea1ch, th\u00f4ng minh v\u00e0 hi\u1ec7u qu\u1ea3. Xu h\u01b0\u1edbng t\u1ef1 ph\u1ee5c v\u1ee5 trong l\u0129nh v\u1ef1c b\u00e1n l\u1ebb \u0111ang ph\u00e1t tri\u1ec3n nhanh ch\u00f3ng v\u00e0 kh\u00e1ch h\u00e0ng s\u1eb5n s\u00e0ng \u00e1p d\u1ee5ng c\u00f4ng ngh\u1ec7 gi\u00fap vi\u1ec7c tr\u1ea3i nghi\u1ec7m mua h\u00e0ng d\u1ec5 d\u00e0ng h\u01a1n. M\u1ed9t nghi\u00ean c\u1ee9u c\u1ee7a Diebold Nixdorf cho th\u1ea5y ch\u1ec9 trong 10 th\u00e1ng (t\u1eeb 12\/2019 -> 10\/2020), s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng quan t\u00e2m \u0111\u1ebfn vi\u1ec7c s\u1eed d\u1ee5ng kiosk t\u1ef1 ph\u1ee5c v\u1ee5 \u0111\u00e3 t\u0103ng 21%. Trong \u0111\u00f3, 23% ng\u01b0\u1eddi \u0111\u01b0\u1ee3c h\u1ecfi cho bi\u1ebft \u1ee9ng d\u1ee5ng nh\u1eadn d\u1ea1ng khu\u00f4n m\u1eb7t cho quy tr\u00ecnh x\u00e1c minh \u0111\u1ed9 tu\u1ed5i v\u00e0 thanh to\u00e1n \u201ckh\u00f4ng ch\u1ea1m\u201d l\u00e0 m\u1ed9t l\u1ef1a ch\u1ecdn h\u1ea5p d\u1eabn.<\/span><\/p>\n

C\u00e1c c\u00f4ng ngh\u1ec7 ti\u00ean ti\u1ebfn, hi\u1ec7n \u0111\u1ea1i b\u1eadc nh\u1ea5t \u0111\u01b0\u1ee3c Miraway ph\u00e1t tri\u1ec3n v\u00e0 t\u00edch h\u1ee3p v\u00e0o self-service kiosk gi\u00fap n\u00e2ng t\u1ea7m tr\u1ea3i nghi\u1ec7m t\u1ef1 ph\u1ee5c v\u1ee5 c\u1ee7a kh\u00e1ch h\u00e0ng trong l\u0129nh v\u1ef1c b\u00e1n l\u1ebb, gi\u1ea3m thi\u1ec3u t\u1ed1i \u0111a s\u1ef1 tham gia c\u1ee7a nh\u00e2n vi\u00ean trong qu\u00e1 tr\u00ecnh kh\u00e1ch h\u00e0ng t\u1ef1 th\u1ef1c hi\u1ec7n giao d\u1ecbch.<\/span><\/p>\n

Giao di\u1ec7n ng\u01b0\u1eddi d\u00f9ng UI th\u00f4ng minh \u2013 Smart UI.<\/b><\/h2>\n

Giao di\u1ec7n ng\u01b0\u1eddi d\u00f9ng (UI) t\u1ed1t \u0111\u00f3ng vai tr\u00f2 thu h\u00fat c\u00e1i nh\u00ecn \u0111\u1ea7u ti\u00ean c\u1ee7a kh\u00e1ch h\u00e0ng khi ti\u1ebfp x\u00fac v\u1edbi \u1ee9ng d\u1ee5ng. Giao di\u1ec7n ng\u01b0\u1eddi d\u00f9ng c\u1ee7a Self-service kiosk \u0111\u01b0\u1ee3c Miraway<\/a> thi\u1ebft k\u1ebf hi\u1ec7n \u0111\u1ea1i, d\u1ec5 s\u1eed d\u1ee5ng, cho ph\u00e9p kh\u00e1ch h\u00e0ng ch\u1ee7 \u0111\u1ed9ng t\u01b0\u01a1ng t\u00e1c b\u1eb1ng c\u00e1ch tr\u1ef1c ti\u1ebfp ch\u1ea1m v\u00e0o nh\u1eefng h\u00ecnh \u1ea3nh\/ bi\u1ec3u t\u01b0\u1ee3ng hi\u1ec3n th\u1ecb tr\u00ean m\u00e0n h\u00ecnh thay v\u00ec ph\u1ea3i s\u1eed d\u1ee5ng b\u00e0n ph\u00edm. Giao di\u1ec7n ng\u01b0\u1eddi d\u00f9ng tr\u1ef1c quan gi\u00fap vi\u1ec7c t\u01b0\u01a1ng t\u00e1c v\u1edbi thi\u1ebft b\u1ecb t\u1ef1 ph\u1ee5c v\u1ee5 tr\u1edf n\u00ean nhanh ch\u00f3ng v\u00e0 d\u1ec5 th\u1ef1c hi\u1ec7n. B\u00ean c\u1ea1nh \u0111\u00f3, Miraway Self-service kiosk cung c\u1ea5p \u0111a d\u1ea1ng c\u00e1c t\u00f9y ch\u1ecdn \u0111\u1ec3 \u0111i\u1ec1u ch\u1ec9nh giao di\u1ec7n ph\u00f9 h\u1ee3p v\u1edbi nh\u1eadn di\u1ec7n th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a doanh nghi\u1ec7p m\u00e0 kh\u00f4ng b\u1ecb h\u1ea1n ch\u1ebf v\u1ec1 k\u00edch th\u01b0\u1edbc v\u00e0 \u0111\u1ed9 ph\u00e2n gi\u1ea3i hi\u1ec3n th\u1ecb.
\n<\/b><\/p>\n

\u0110i\u1ec1u khi\u1ec3n th\u00f4ng minh \u2013 Smart Control.<\/b><\/h2>\n

\"\"<\/p>\n

Do s\u1ef1 b\u00f9ng ph\u00e1t c\u1ee7a d\u1ecbch b\u1ec7nh Covid-19, nhi\u1ec1u kh\u00e1ch h\u00e0ng lo ng\u1ea1i khi ph\u1ea3i ti\u1ebfp x\u00fac ch\u1ea1m v\u00e0o c\u00e1c thi\u1ebft b\u1ecb c\u00f3 nhi\u1ec1u ng\u01b0\u1eddi c\u00f9ng s\u1eed d\u1ee5ng. V\u1edbi c\u00f4ng ngh\u1ec7 \u0111i\u1ec1u khi\u1ec3n th\u00f4ng minh, c\u00e1c quy tr\u00ecnh t\u1ef1 ph\u1ee5c v\u1ee5 c\u1ee7a m\u00e1y Miraway Self-service kiosk kh\u00f4ng y\u00eau c\u1ea7u kh\u00e1ch h\u00e0ng ph\u1ea3i ch\u1ea1m tr\u1ef1c ti\u1ebfp v\u00e0o thi\u1ebft b\u1ecb. V\u00ed d\u1ee5, c\u1ea3m bi\u1ebfn kho\u1ea3ng c\u00e1ch c\u00f3 th\u1ec3 ph\u00e1t hi\u1ec7n khi kh\u00e1ch h\u00e0ng \u0111ang \u0111\u1ebfn g\u1ea7n kiosk t\u1ef1 ph\u1ee5c v\u1ee5 v\u00e0 t\u1ef1 \u0111\u1ed9ng chuy\u1ec3n t\u1eeb tr\u1ea1ng th\u00e1i ngh\u1ec9 (sleep) sang ho\u1ea1t \u0111\u1ed9ng (active). Kh\u00f4ng c\u1ea7n ch\u1ea1m v\u00e0o thi\u1ebft b\u1ecb, kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 qu\u00e9t c\u00e1c s\u1ea3n ph\u1ea9m b\u1eb1ng c\u00e1ch \u0111\u01b0a m\u00e3 v\u1ea1ch l\u00ean tr\u01b0\u1edbc \u0111\u1ea7u m\u00e1y qu\u00e9t. Qu\u00e1 tr\u00ecnh qu\u00e9t ho\u00e0n t\u1ea5t ngay sau khi kh\u00e1ch h\u00e0ng ch\u1ea1m th\u1ebb ng\u00e2n h\u00e0ng l\u00ean m\u00e1y POS \u0111\u1ec3 thanh to\u00e1n \u0111\u01a1n h\u00e0ng.
\n<\/b><\/p>\n

Xem th\u00eam b\u00e0i vi\u1ebft: L\u1eafng nghe ti\u1ebfng n\u00f3i kh\u00e1ch h\u00e0ng VOC \u0111ang tr\u1edf n\u00ean quan tr\u1ecdng h\u01a1n bao gi\u1edd h\u1ebft<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

=>Xem th\u00eam b\u00e0i vi\u1ebft: N\u00e2ng T\u1ea7m Tr\u1ea3i Nghi\u1ec7m Kh\u00e1ch H\u00e0ng Trong L\u0129nh V\u1ef1c B\u00e1n L\u1ebb V\u1edbi Kiosk T\u1ef1 Ph\u1ee5c V\u1ee5 (Ph\u1ea7n 2) Trong th\u1eddi \u0111\u1ea1i c\u00f4ng ngh\u1ec7 4.0, kh\u00e1ch h\u00e0ng lu\u00f4n \u0111\u00f2i h\u1ecfi nh\u1eefng tr\u1ea3i nghi\u1ec7m kh\u00f4ng ch\u1ea1m, li\u1ec1n m\u1ea1ch, th\u00f4ng minh v\u00e0 hi\u1ec7u qu\u1ea3. Xu h\u01b0\u1edbng t\u1ef1 ph\u1ee5c v\u1ee5 trong l\u0129nh v\u1ef1c b\u00e1n l\u1ebb […]\n","protected":false},"author":1,"featured_media":12231,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"rank_math_lock_modified_date":false,"footnotes":""},"categories":[144,160],"tags":[],"class_list":["post-12230","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-kiosk-tu-phuc-vu"],"featured_image_url":"https:\/\/miraway.vn\/blog\/wp-content\/uploads\/2022\/01\/self-service-kiosk-trong-linh-vuc-ban-le-1-1.jpg","_links":{"self":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/posts\/12230"}],"collection":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/comments?post=12230"}],"version-history":[{"count":1,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/posts\/12230\/revisions"}],"predecessor-version":[{"id":15409,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/posts\/12230\/revisions\/15409"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/media\/12231"}],"wp:attachment":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/media?parent=12230"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/categories?post=12230"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/tags?post=12230"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}