{"id":11440,"date":"2021-09-09T18:32:22","date_gmt":"2021-09-09T11:32:22","guid":{"rendered":"https:\/\/miraway-cetm.com\/?p=11440"},"modified":"2023-09-29T16:52:49","modified_gmt":"2023-09-29T09:52:49","slug":"tai-sao-cac-nha-hang-can-trang-bi-he-thong-dat-lich-xep-hang","status":"publish","type":"post","link":"https:\/\/miraway.vn\/blog\/tai-sao-cac-nha-hang-can-trang-bi-he-thong-dat-lich-xep-hang\/","title":{"rendered":"T\u1ea1i Sao C\u00e1c Nh\u00e0 H\u00e0ng C\u1ea7n Trang B\u1ecb H\u1ec7 Th\u1ed1ng \u0110\u1eb7t L\u1ecbch &amp; X\u1ebfp H\u00e0ng"},"content":{"rendered":"<p>N\u1ebfu kh\u00e1ch h\u00e0ng ph\u1ea3i ch\u1edd \u0111\u1ee3i l\u00e2u trong tr\u1ea1ng th\u00e1i \u0111\u00f3i b\u1ee5ng th\u00ec ch\u1eafc ch\u1eafn s\u1ef1 c\u00e1u k\u1ec9nh v\u00e0 b\u1ef1c b\u1ed9i s\u1ebd t\u0103ng l\u00ean. \u0110i\u1ec1u n\u00e0y t\u00e1c \u0111\u1ed9ng h\u1ebft s\u1ee9c ti\u00eau c\u1ef1c \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n<p>Theo \u01b0\u1edbc t\u00ednh b\u1eb1ng c\u00e1ch lo\u1ea1i b\u1ecf ho\u00e0n to\u00e0n h\u00e0ng \u0111\u1ee3i, c\u00e1c nh\u00e0 h\u00e0ng c\u00f3 th\u1ec3 h\u01b0\u1edfng l\u1ee3i v\u1edbi m\u1ee9c t\u0103ng doanh thu kho\u1ea3ng t\u1eeb 15%. V\u1edbi vi\u1ec7c gi\u1ea3m th\u1eddi gian ch\u1edd c\u1ee7a kh\u00e1ch, doanh nghi\u1ec7p kh\u00f4ng nh\u1eefng c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 t\u1ed1t h\u01a1n m\u00e0 c\u00f2n t\u0103ng hi\u1ec7u su\u1ea5t ph\u1ee5c v\u1ee5 c\u1ee7a nh\u00e0 h\u00e0ng.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11445\" src=\"https:\/\/miraway.vn\/blog\/wp-content\/uploads\/2021\/09\/tai-sao-nha-hang-can-trang-bi-he-thong-dat-lich-xep-hang-1.jpg\" alt=\"\" width=\"650\" height=\"432\" \/><\/p>\n<h2><strong>H\u00e0ng \u0111\u1ee3i \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn h\u00ecnh \u1ea3nh kinh doanh c\u1ee7a nh\u00e0 h\u00e0ng nh\u01b0 th\u1ebf n\u00e0o?<\/strong><\/h2>\n<p>Nhi\u1ec1u nh\u00e0 h\u00e0ng v\u1eabn hay x\u1ea3y ra t\u00ecnh tr\u1ea1ng kh\u00e1ch ph\u1ea3i ng\u1ed3i x\u1ebfp h\u00e0ng l\u00e2u tr\u01b0\u1edbc khi \u0111\u01b0\u1ee3c d\u00f9ng b\u1eefa. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 d\u1ea5n \u0111\u1ebfn t\u00ecnh tr\u1ea1ng:<\/p>\n<ul>\n<li>Kh\u00e1ch ch\u00e1n n\u1ea3n, t\u1eeb b\u1ecf vi\u1ec7c x\u1ebfp h\u00e0ng v\u00e0 ch\u1ecdn m\u1ed9t nh\u00e0 h\u00e0ng kh\u00e1c \u0111\u1ec3 d\u00f9ng b\u1eefa.<\/li>\n<li>Kh\u00e1ch h\u00e0ng chia s\u1ebb ph\u1ea3n h\u1ed3i kh\u00f4ng t\u1ed1t tr\u00ean c\u00e1c trang m\u1ea1ng x\u00e3 h\u1ed9i l\u00e0m \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn h\u00ecnh \u1ea3nh c\u1ee7a nh\u00e0 h\u00e0ng.<\/li>\n<li>Cu\u1ed1i c\u00f9ng vi\u1ec7c kh\u00e1ch h\u00e0ng r\u1eddi b\u1ecf s\u1ebd khi\u1ebfn doanh thu b\u1ecb \u1ea3nh h\u01b0\u1edfng \u0111\u00e1ng k\u1ec3.<\/li>\n<\/ul>\n<h2><strong>Nh\u1eefng y\u1ebfu t\u1ed1 n\u00e0o \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m x\u1ebfp h\u00e0ng c\u1ee7a kh\u00e1ch h\u00e0ng?<\/strong><\/h2>\n<h3><strong>T\u00ednh minh b\u1ea1ch c\u1ee7a th\u00f4ng tin x\u1ebfp h\u00e0ng.<\/strong><\/h3>\n<p>N\u1ebfu kh\u00e1ch h\u00e0ng kh\u00f4ng \u0111\u01b0\u1ee3c bi\u1ebft th\u1eddi gian ch\u1edd \u01b0\u1edbc t\u00ednh, s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch x\u1ebfp h\u00e0ng tr\u01b0\u1edbc \u0111\u00f3 l\u00e0 bao nhi\u00eau h\u1ecd s\u1ebd d\u1ec5 c\u1ea3m th\u1ea5y th\u1eddi gian ch\u1edd c\u1ee7a m\u00ecnh l\u00e2u h\u01a1n th\u1eddi gian ch\u1edd th\u1ef1c t\u1ebf<\/p>\n<p>Vi\u1ec7c kh\u00f4ng r\u00f5 r\u00e0ng v\u1ec1 th\u00f4ng tin th\u1eddi gian ch\u1edd s\u1ebd khi\u1ebfn cho tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch v\u1edbi nh\u00e0 h\u00e0ng b\u1ecb gi\u1ea3m \u0111i \u0111\u00e1ng k\u1ec3.<\/p>\n<h3><strong>Thi\u1ebfu b\u1ea3ng ch\u1ec9 d\u1eabn v\u00e0 th\u00f4ng tin.<\/strong><\/h3>\n<p>M\u1ed9t trong nh\u1eefng c\u00e1ch h\u1eefu hi\u1ec7u \u0111\u1ec3 \u0111\u1ea9y nhanh th\u1eddi gian ch\u1edd \u0111\u1ee3i ch\u00ednh l\u00e0 tri\u1ec3n khai <a href=\"https:\/\/miraway.vn\/giai-phap\/digital-signage\/\">gi\u1ea3i ph\u00e1p Digital Signage<\/a> \u0111\u1ec3 th\u00f4ng b\u00e1o v\u00e0 h\u01b0\u1edbng d\u1eabn nh\u1eefng th\u00f4ng tin li\u00ean quan cho kh\u00e1ch h\u00e0ng.<\/p>\n<p>Ngo\u00e0i ra c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng digital signage \u0111\u1ec3 th\u00f4ng b\u00e1o cho kh\u00e1ch h\u00e0ng quen v\u1ec1 c\u00e1c \u01b0u \u0111\u00e3i, gi\u1ea3m gi\u00e1 m\u1edbi ho\u1eb7c m\u00f3n \u0103n m\u1edbi&#8230;.<\/p>\n<h3><strong>Khu v\u1ef1c, m\u00f4i tr\u01b0\u1eddng ch\u1edd \u0111\u1ee3i kh\u00f4ng tho\u1ea3i m\u00e1i.<\/strong><\/h3>\n<p>Nhi\u1ec1u nh\u00e0 h\u00e0ng \u0111\u1ec3 cho kh\u00e1ch ph\u1ea3i \u0111\u1ee9ng \u0111\u1ee3i \u1edf ngo\u00e0i c\u1eeda h\u00e0ng m\u00e0 kh\u00f4ng c\u00f3 ch\u1ed7 ng\u1ed3i. Vi\u1ec7c n\u00e0y khi\u1ebfn cho kh\u00e1ch h\u00e0ng c\u00e0ng c\u1ea3m th\u1ea5y s\u1ed1t ru\u1ed9t v\u1edbi vi\u1ec7c ch\u1edd \u0111\u1ee3i h\u01a1n.<\/p>\n<h2><strong>Nh\u1eefng gi\u1ea3i ph\u00e1p c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng?<\/strong><\/h2>\n<p>Kh\u00e1ch h\u00e0ng b\u00e0y t\u1ecf l\u00f2ng trung th\u00e0nh c\u1ee7a m\u00ecnh \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p v\u00ec h\u1ecd y\u00eau th\u00edch \u0111\u1ed3 \u0103n v\u00e0 c\u00e1c ti\u00eau chu\u1ea9n d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n. Nh\u01b0ng n\u1ebfu vi\u1ec7c h\u00e0ng \u0111\u1ee3i kh\u00f4ng \u0111\u01b0\u1ee3c ki\u1ec3m so\u00e1t trong th\u1eddi gian d\u00e0i th\u00ec t\u1ef7 l\u1ec7 kh\u00e1ch h\u00e0ng trung th\u00e0nh s\u1ebd c\u00f3 nguy c\u01a1 b\u1ecb t\u1ee5t gi\u1ea3m. V\u00e0 vi\u1ec7c gi\u00e0nh l\u1ea1i m\u1ed9t kh\u00e1ch h\u00e0ng c\u0169 kh\u00f4ng h\u00e0i l\u00f2ng v\u1edbi d\u1ecbch v\u1ee5 c\u00f2n kh\u00f3 h\u01a1n vi\u1ec7c t\u00ecm ki\u1ebfm m\u1ed9t kh\u00e1ch h\u00e0ng m\u1edbi.<\/p>\n<p>Gi\u1ea3i ph\u00e1p \u0111\u1eb7t l\u1ecbch v\u00e0 <a href=\"https:\/\/miraway.vn\/giai-phap\/he-thong-xep-hang-tu-dong\/\">x\u1ebfp h\u00e0ng t\u1ef1 \u0111\u1ed9ng<\/a> c\u1ee7a <a href=\"https:\/\/miraway.vn\/\">Miraway<\/a> c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c v\u1ea5n \u0111\u1ec1 n\u00e0y.<\/p>\n<h3><strong>H\u1ec7 th\u1ed1ng \u0110\u1eb7t ch\u1ed7 tr\u1ef1c tuy\u1ebfn &amp; X\u1ebfp h\u00e0ng<\/strong><\/h3>\n<p>Tr\u01b0\u1edbc khi \u0111\u1ebfn, kh\u00e1ch c\u00f3 th\u1ec3 \u0111\u1eb7t ch\u1ed7 tr\u01b0\u1edbc qua \u1ee9ng d\u1ee5ng di \u0111\u1ed9ng, trang web, sms&#8230;..Kh\u00e1ch c\u0169ng c\u00f3 th\u1ec3 ch\u1ecdn tr\u01b0\u1edbc chi nh\u00e1nh mu\u1ed1n \u0111\u1ebfn, ghi ch\u00fa v\u1ec1 m\u00f3n \u0103n mu\u1ed1n g\u1ecdi hay nh\u1eefng y\u00eau c\u1ea7u ri\u00eang m\u00e0 h\u1ecd mu\u1ed1n \u0111\u01b0\u1ee3c ph\u1ee5c v\u1ee5. Ngo\u00e0i ra kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 ki\u1ec3m so\u00e1t th\u1eddi gian ch\u1edd t\u1ed1t h\u01a1n v\u00e0 ch\u1ec9 xu\u1ea5t hi\u1ec7n khi g\u1ea7n \u0111\u1ebfn gi\u1edd h\u1eb9n.<\/p>\n<p>Kh\u00e1ch h\u00e0ng \u0111\u1ebfn l\u1ea5y s\u1ed1 tr\u1ef1c ti\u1ebfp t\u1ea1i c\u1eeda h\u00e0ng c\u0169ng c\u1ea3m th\u1ea5y tho\u1ea3i m\u00e1i h\u01a1n khi \u0111\u01b0\u1ee3c bi\u1ebft th\u00f4ng tin v\u1ec1 h\u00e0ng \u0111\u1ee3i v\u00e0 th\u1eddi gian \u01b0\u1edbc t\u00ednh ph\u1ea3i ch\u1edd.<\/p>\n<h3><strong>L\u1ee3i \u00edch.<\/strong><\/h3>\n<ul>\n<li>Nh\u00e0 h\u00e0ng c\u00f3 th\u1ec3 chu\u1ea9n b\u1ecb ngu\u1ed3n l\u1ef1c t\u1ed1t h\u01a1n v\u1edbi con s\u1ed1 \u01b0\u1edbc t\u00ednh l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng \u0111\u1ebfn theo t\u1eebng ng\u00e0y.<\/li>\n<li>Nh\u1edd vi\u1ec7c lo\u1ea1i b\u1ecf th\u1eddi gian ch\u1edd v\u00f4 ngh\u0129a, kh\u00e1ch h\u00e0ng s\u1ebd c\u1ea3m th\u1ea5y h\u00e0i l\u00f2ng h\u01a1n.<\/li>\n<li>Gi\u1ea3m s\u1ef1 qu\u00e1 t\u1ea3i \u1edf khu v\u1ef1c ch\u1edd, t\u1ed1i \u01b0u h\u00f3a vi\u1ec7c qu\u1ea3n l\u00fd h\u00e0ng \u0111\u1ee3i trong nh\u00e0 h\u00e0ng<\/li>\n<li>S\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ed1i v\u1edbi d\u1ecbch v\u1ee5 t\u0103ng l\u00ean \u0111\u1ed3ng ngh\u0129a v\u1edbi doanh thu c\u1ee7a nh\u00e0 h\u00e0ng c\u0169ng \u0111\u01b0\u1ee3c gia t\u0103ng.<\/li>\n<\/ul>\n<p>C\u1ea3i thi\u1ec7n s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng s\u1ebd mang \u0111\u1ebfn nhi\u1ec1u l\u1ee3i \u00edch cho c\u00e1c doanh nghi\u1ec7p. N\u1ebfu b\u1ea1n mu\u1ed1n n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng h\u00e3y li\u00ean h\u1ec7 ngay v\u1edbi Miraway \u0111\u1ec3 \u0111\u01b0\u1ee3c t\u01b0 v\u1ea5n mi\u1ec5n ph\u00ed 24\/7.<\/p>\n<p>Xem th\u00eam b\u00e0i vi\u1ebft: <a href=\"https:\/\/miraway.vn\/blog\/giai-phap-voice-of-customer-4-ly-do-doanh-nghiep-nen-su-dung\/\">Gi\u1ea3i ph\u00e1p Voice of Customer &#8211; 4 L\u00fd do doanh nghi\u1ec7p n\u00ean s\u1eed d\u1ee5ng<\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>N\u1ebfu kh\u00e1ch h\u00e0ng ph\u1ea3i ch\u1edd \u0111\u1ee3i l\u00e2u trong tr\u1ea1ng th\u00e1i \u0111\u00f3i b\u1ee5ng th\u00ec ch\u1eafc ch\u1eafn s\u1ef1 c\u00e1u k\u1ec9nh v\u00e0 b\u1ef1c b\u1ed9i s\u1ebd t\u0103ng l\u00ean. \u0110i\u1ec1u n\u00e0y t\u00e1c \u0111\u1ed9ng h\u1ebft s\u1ee9c ti\u00eau c\u1ef1c \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng. Theo \u01b0\u1edbc t\u00ednh b\u1eb1ng c\u00e1ch lo\u1ea1i b\u1ecf ho\u00e0n to\u00e0n h\u00e0ng \u0111\u1ee3i, c\u00e1c nh\u00e0 h\u00e0ng c\u00f3 th\u1ec3 h\u01b0\u1edfng [&#8230;]\n","protected":false},"author":1,"featured_media":11445,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"rank_math_lock_modified_date":false,"footnotes":""},"categories":[144,159,166],"tags":[190],"class_list":["post-11440","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-he-thong-xep-hang-tu-dong","category-dat-cho-truc-tuyen","tag-dat-cho-truc-tuyen"],"featured_image_url":"https:\/\/miraway.vn\/blog\/wp-content\/uploads\/2021\/09\/tai-sao-nha-hang-can-trang-bi-he-thong-dat-lich-xep-hang-1-1.jpg","_links":{"self":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/posts\/11440"}],"collection":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/comments?post=11440"}],"version-history":[{"count":1,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/posts\/11440\/revisions"}],"predecessor-version":[{"id":15393,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/posts\/11440\/revisions\/15393"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/media\/11445"}],"wp:attachment":[{"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/media?parent=11440"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/categories?post=11440"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/miraway.vn\/blog\/wp-json\/wp\/v2\/tags?post=11440"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}